GEM

Central Hindi Directorate Cleaning & Maintenance Supplies Tender West Delhi 2025 - ISI/ISO Standards & 25K EMD

Bid Publish Date

20-Dec-2025, 9:50 pm

Bid End Date

12-Jan-2026, 11:00 am

EMD

₹25,000

Progress

Issue20-Dec-2025, 9:50 pm
AwardPending
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Quantity

1486

Category

TOILET CLEANER

Bid Type

Two Packet Bid

Categories 9

Tender Overview

The Central Hindi Directorate, under the Department of Higher Education, seeks procurement of a broad range of cleaning and maintenance products in West Delhi, Delhi 110008. Item categories include toilet cleaner, glass cleaner, room freshener, borosil glass, toilet brush, HIT 400 ml, soft broom, wall clock, 80 Litre dustbin, duster variants, floor pocha, liquid soap 5L, 20L bucket, steel handle wiper, soap, towel for chair, and duster white. The bid carries an EMD of ₹25,000 and contemplates quantity variation up to 25% of bid/contracted quantities. Service-center obligations, toll-free support, and an escalation matrix are required, with a minimum shelf life of 2 years on supplied goods. Turnover restraints include bidder and OEM turnover criteria over the last three fiscal years. The BoQ lists 18 items, though specific quantities are not disclosed. A delivery timeline hinges on contract terms and option clauses, with flexibility for quantity adjustments during contract execution.

Technical Specifications & Requirements

  • No explicit product technical specifications provided in the tender text; the procurement covers broad cleaning/maintenance categories: toilet and glass cleaners, room fresheners, cleaning tools, hygiene liquids, and household/office consumables.
  • Key inferable requirements include: minimum shelf life 2 years, availability of functional service centre in the state of the consignee (within 30 days if not existing), and dedicated toll-free service support with an escalation matrix.
  • Turnover prerequisites require bidders and OEMs to meet the three-year average turnover criteria, supported by audited balance sheets or CA certificates. The absence of item-wise quantities suggests evaluation may focus on product ranges, compliance, and financial capacity.

Terms, Conditions & Eligibility

  • EMD: ₹25,000.
  • Delivery: Flexible quantity delivery terms with up to 25% quantity variation; delivery period principles align with option clause, minimum adjustment rules apply.
  • Service & Support: Functional service centre in consignee state within 30 days of award; dedicated toll-free service line; escalation matrix required.
  • Shelf Life: Minimum 2 years usable shelf life on supply date.
  • Turnover: Three-year average turnover criteria for bidders and OEMs; documented via audited statements or CA certificates.
  • Additional terms include general compliance with bidder/oem obligations and performance-related conditions as per the contract terms.

Key Specifications

  • Procurement category includes: toilet cleaner, glass cleaner, room freshener, borosil glass, toilet brush, HIT 400 ml, soft broom, wall clock, 80L dustbin, duster variants, floor pocha, liquid soap 5L, 20L bucket, steel-handle wiper, soap, towel for chair, duster white

  • EMD amount: ₹25,000

  • Shelf life requirement: minimum 2 years on supply date

  • Service Centre: mandatory functional centre in consignee state (within 30 days if not present)

  • Support: dedicated toll-free service line and escalation matrix

Terms & Conditions

  • EMD amount of ₹25,000 required with bid

  • Quantity may vary up to 25% during contract; delivery adjustments apply

  • Bidder and OEM turnover criteria must be proven by audited statements or CA certificates

  • Functional service center in consignee state within 30 days; toll-free support and escalation matrix mandatory

  • Shelf life of supplied items must be at least 2 years

Important Clauses

Delivery & Quantity Variation

Purchaser may increase/decrease quantity by up to 25% at contract award and during currency; delivery period adjusts proportionally with minimum 30 days if extended; original and extended periods govern timing.

Service Center & Support

Bidder/OEM must establish or have a Functional Service Centre in the consignee state; payment release contingent on documentary evidence of service capability; dedicated toll-free support and escalation matrix required.

Shelf Life

All products/spares supplied must maintain a minimum usable shelf life of 2 years on the date of supply.

Bidder Eligibility

  • Minimum 3-year average turnover in the last three financial years or as per bid document

  • OEM turnover criteria met for offered product (three-year average)

  • Evidence via audited balance sheets or CA certificates

  • Ability to establish/possess a functional service centre in the state of the consignee within 30 days

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GEM

Bill of Quantities (BOQ) 18 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 TOILET CLEANER HARPIC 1LITER 200 pieces rashid@buyer 15
2 GLASS CLEANER 500ML COLIN 100 pieces rashid@buyer 15
3 ROOM FRESHNER ROOM FRESHNER 70 pieces rashid@buyer 15
4 BOROSIL GLASS BOROSIL GLASS 150 pieces rashid@buyer 15
5 TOILET BRUSH TOILET BRUSH 20 pieces rashid@buyer 15
6 HIT 400 ML 400 ML 80 pieces rashid@buyer 15
7 SOFT BROOM SOFT BROOM 30 pieces rashid@buyer 15
8 WALL CLOCK WALL CLOCK 20 pieces rashid@buyer 15
9 DUSTBIN 80LTR 80LTR 6 pieces rashid@buyer 15
10 DUSTER YELLOW DUSTER WHITE YELLOW 100 pieces rashid@buyer 15
11 DUSTER FLOOR POCHA DUSTER FLOOR POCHA 30 pieces rashid@buyer 15
12 LIQUID SOAP 5LITER LIQUID SOAP 5LITER 50 pieces rashid@buyer 15
13 BUCKET 20LITER BUCKET 20LITER 10 pieces rashid@buyer 15
14 WIPER STEEL HANDLE WIPER STEEL HANDLE 20 pieces rashid@buyer 15
15 SOAP SOAP 150 pieces rashid@buyer 15
16 PHYENL PHYENL 70 pieces rashid@buyer 15
17 TOWEL FOR CHAIR TOWEL FOR CHAIR 80 pieces rashid@buyer 15
18 DUSTER WHITE DUSTER WHITE 300 pieces rashid@buyer 15

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Required Documents

1

GST Registration Certificate

2

Permanent Account Number (PAN) Card

3

Audited Balance Sheets for last 3 years or CA certificate indicating turnover

4

OEM authorization letter (if bidding as authorized distributor/partner)

5

Technical bid/technical compliance certificates (if any)

6

EMD submission proof (instrument: ₹25,000)

7

Proof of functional Service Centre in the state of consignee or plan to establish within 30 days

8

Toll-free service number and escalation matrix documentation

9

Shelf-life certification or supplier declaration for minimum 2-year shelf life

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for the cleaning supplies tender in West Delhi?

Bidders must submit GST, PAN, audited turnover or CA certificate, EMD of ₹25,000, and OEM authorization if applicable. Provide technical bid with product range (toilet cleaner, glass cleaner, etc.), establish service centre in the consignee state within 30 days, and include toll-free support details plus escalation matrix.

What documents are required for the West Delhi tender submission?

Required documents include GST registration, PAN card, last 3 years audited balances or CA turnover certificate, EMD proof of ₹25,000, OEM authorization (if applicable), proof of service centre, toll-free service details, and shelf-life declarations for products with 2-year minimum shelf life.

What are the shelf-life requirements for supplied items in this tender?

Supplied products must have a minimum usable shelf life of 2 years on the date of supply; suppliers should provide shelf-life certification or vendor declaration supporting this requirement as part of technical compliance.

What is the quantity variation allowed under the option clause?

The purchaser may vary quantity by up to 25% of bid/contracted quantity at contract placement and during currency, with delivery period adjusted using the stated formula, ensuring a minimum 30 days extension where applicable.

What are the service-support requirements for bidders?

Bidders must maintain a dedicated toll-free service line and an escalation matrix for service support; a functional service centre in the consignee state must be established within 30 days of award, with payment released upon documentary evidence.

What turnover criteria must bidders and OEMs meet for this procurement?

Bidder and OEM must meet the three-year average turnover requirement shown in the bid document, supported by audited statements or CA certificates for the relevant period; if the entity is under 3 years old, turnover is calculated from the date of incorporation.

What items are covered under this cleaning and maintenance tender in Delhi?

The procurement covers 18 categories including toilet cleaner, glass cleaner, room freshener, borosil glass, toilet brush, HIT 400 ml, soft broom, wall clock, 80 Litre dustbin, duster variants, floor pocha, liquid soap 5L, 20L bucket, steel-handle wiper, soap, towel for chair, and duster white.

How will payment terms be structured for successful bidders?

Payment terms specify release after delivery, contingent on submission of required documents; the tender expects adherence to contract terms including shelf-life and service-center compliance, with other terms detailed in the purchased order.