Central Hindi Directorate Cleaning & Maintenance Supplies Tender West Delhi 2025 - ISI/ISO Standards & 25K EMD

Tender Overview

The Central Hindi Directorate, under the Department of Higher Education, seeks procurement of a broad range of cleaning and maintenance products in West Delhi, Delhi 110008. Item categories include toilet cleaner, glass cleaner, room freshener, borosil glass, toilet brush, HIT 400 ml, soft broom, wall clock, 80 Litre dustbin, duster variants, floor pocha, liquid soap 5L, 20L bucket, steel handle wiper, soap, towel for chair, and duster white. The bid carries an EMD of ₹25,000 and contemplates quantity variation up to 25% of bid/contracted quantities. Service-center obligations, toll-free support, and an escalation matrix are required, with a minimum shelf life of 2 years on supplied goods. Turnover restraints include bidder and OEM turnover criteria over the last three fiscal years. The BoQ lists 18 items, though specific quantities are not disclosed. A delivery timeline hinges on contract terms and option clauses, with flexibility for quantity adjustments during contract execution.

Technical Specifications & Requirements

• No explicit product technical specifications provided in the tender text; the procurement covers broad cleaning/maintenance categories: toilet and glass cleaners, room fresheners, cleaning tools, hygiene liquids, and household/office consumables.
• Key inferable requirements include: minimum shelf life 2 years, availability of functional service centre in the state of the consignee (within 30 days if not existing), and dedicated toll-free service support with an escalation matrix.
• Turnover prerequisites require bidders and OEMs to meet the three-year average turnover criteria, supported by audited balance sheets or CA certificates. The absence of item-wise quantities suggests evaluation may focus on product ranges, compliance, and financial capacity.

Terms, Conditions & Eligibility

• EMD: ₹25,000.
• Delivery: Flexible quantity delivery terms with up to 25% quantity variation; delivery period principles align with option clause, minimum adjustment rules apply.
• Service & Support: Functional service centre in consignee state within 30 days of award; dedicated toll-free service line; escalation matrix required.
• Shelf Life: Minimum 2 years usable shelf life on supply date.
• Turnover: Three-year average turnover criteria for bidders and OEMs; documented via audited statements or CA certificates.
• Additional terms include general compliance with bidder/oem obligations and performance-related conditions as per the contract terms.