Progress
The Indian Army, Department Of Military Affairs invites bids for the supply, installation, testing and commissioning of Kiosk Displays in JAISALMER, RAJASTHAN. The procurement scope covers end-to-end delivery of goods with on-site installation by OEM-certified personnel, plus post-installation support. Key eligibility hinges on robust financial standing and compliance with mandatory bid declarations. The tender emphasizes information security with Malicious Code certification and a non-return policy for fault-prone hardware components. Service capabilities include establishing a local service centre within 30 days post-award and providing a dedicated toll-free service line. BOQ shows no itemized quantities, signaling a potentially consolidated or single-category buy. Contextually, this procurement targets reliable, maintainable kiosk display units tailored for military environments and requires strict NDA adherence and data protection assurances.
Product: Kiosk Displays (Q2) for Indian Army procurement
Scope: Supply, Installation, Testing and Commissioning
Standards/Certifications: Malicious Code Certificate; OEM-certified installation capability
Service: Functional Service Centre in consignee state within 30 days; dedicated toll-free support
Delivery: On-site installation and commissioning requirements; not detailed
Security: NDA compliance; no data leakage or IPR infringement
Bidder must maintain sound financial standing and avoid liquidation
Mandatory PAN, GSTIN, Cancelled Cheque, EFT Mandate with bid
OEM-certified installation or OEM-authorized reseller required
Malicious Code certificate mandatory; NDA to be submitted
Service Centre in consignee state within 30 days; toll-free support
Non-return of faulty hard disks per security policy
Not specified in data; bidders should anticipate standard government terms (invoice on delivery, payment within 30 days post submission of service-capable evidence)
Delivery timeline not detailed; scope includes supply and on-site installation, testing and commissioning
Not specified; bidders should assume standard penalties for non-compliance or delayed installation per contract norms
Not under liquidation, court receivership or similar proceedings
Demonstrable OEM installation capability or OEM-certified resource
Functional Service Centre availability within the required state or confirmed establishment plan
Quantity
2
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
Yes
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
No
MII Purchase Preference
Yes
MII Preference Band
L1+20%
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Min. Avg. Annual Turnover
1
OEM Avg. Turnover
1
Past Performance
50 %
Warranty Period
3 days
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Kiosk Displays (Q2)
Max Delivery Days
30
Delivery Locations
1
Delivery Cities
Jaisalmer
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Jaisalmer | Jaisalmer | - | - | 2 | 30 | - |
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Main Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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PAN Card copy
GSTIN copy
Cancelled Cheque copy
EFT Mandate certified by Bank
Non-Disclosure Declaration certificate on bidder letter head
Malicious Code Certification for hardware/software
Evidence of functional Service Centre in the State of consignee or plan to establish within 30 days
OEM authorization or OEM-certified resource proof for installation
Bidder undertakings confirming financial standing and non-liquidity status
Key insights about RAJASTHAN tender market
To bid, ensure you meet financial stability criteria, submit PAN and GSTIN copies, provide a cancelled cheque and EFT mandate, and attach a Malicious Code certificate. Include NDA on your letterhead and OEM authorization if using a reseller. Prepare service-centre evidence within 30 days of award.
Required documents include PAN Card, GSTIN, Cancelled Cheque, EFT Mandate certified by bank, Non-Disclosure Declaration, Malicious Code Certificate, OEM authorization proof, and evidence of functional Service Centre in the consignee state or a plan to establish within 30 days.
Installation must be performed by an OEM-certified resource or an OEM-authorized reseller. The bidder must prove capability to install, configure, test, and commission. Provide relevant certifications and a service-centre plan; ensure NDA compliance and malware-free software.
A Malicious Code Certificate is mandatory, certifying no embedded malware that could compromise functions, damage equipment, or exfiltrate data. Non-compliance constitutes breach; ensure certificate accompanies the bid with proper IPR acknowledgement.
A functional Service Centre must be established in the consignee state within 30 days of contract award. If already present, provide proof; otherwise, document the implementation plan and timeline for setup, with service escalation contacts.
Service terms require a dedicated support line and an escalation matrix. While specific warranty duration isn’t stated, there is a policy against returning faulty hard disks, indicating hardware warranty considerations aligned with security requirements.