AMC of Integrated Security and Surveillance System - Outdoor Perimeter Security, Monitor Operations
Indian Army
BHOPAL, MADHYA PRADESH
Bid Publish Date
03-Jun-2026, 9:53 am
Bid End Date
12-Jun-2026, 8:00 pm
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
Indian Army invites bids for the AMC of Integrated Security and Surveillance System covering Outdoor Perimeter Security, Monitor Operations, and Event Video Surveillance with a comprehensive package of hardware and software. The scope includes cost of consumables to be provided to the service provider based on actuals. Tender terms include a 25% variation allowance for quantity or duration both pre- and post-contract, and the contract may extend to 25% more scope with supplier consent. A dedicated toll-free service support line must be provided by the bidder or OEM. An ATC document has been uploaded for reference. Tender does not specify BOQ items or exact location.
Scope: AMC for integrated security and surveillance system including outdoor perimeter security, monitor operations, event video surveillance
Consumables: Cost reimbursed to service provider based on actual usage
Support: Dedicated toll-free service line (5/7) for bidder/OEM
Documentation: ATC document uploaded; BOQ items listed as 0
Variations: 25% scale-up/down allowed in quantity or duration
Variation rights: 25% quantity/duration adjustment before and after contract award
Dedicated toll-free support line required for post-sale service
ATC document uploaded; bidders must reference it during submission
Not specified in the available data; bidders should review ATC for terms and potential payment milestones
Not specified in the available data; ATC should reveal delivery/install timelines if any
Not specified in the available data; verify in ATC for any LD provisions
Demonstrated experience in providing AMC for integrated security/surveillance systems
Financial capability to support consumable costs based on actuals
Ability to provide dedicated toll-free support as part of service commitments
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
AMC of Integrated Security and Surveillance System - Outdoor Perimeter Security, Monitor Operations, Event Video Surveillance; Comprehensive; Hardware, Software; Cost of Consumables to be provided to Service Provider based on actuals
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Main Document
SCOPE_OF_WORK
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
Indian Army
BHOPAL, MADHYA PRADESH
Indian Army
BHOPAL, MADHYA PRADESH
Indian Air Force
JAMMU, JAMMU & KASHMIR
Indian Navy
UTTARA KANNADA, KARNATAKA
Munitions India Limited
JABALPUR, MADHYA PRADESH
Tender Results
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GST registration certificate
PAN card
Experience certificates (similar AMC in security/surveillance)
Financial statements (last 2-3 years)
EMD/Security deposit documents (amount not disclosed in data; bidders should verify)
Technical bid documents and compliance statements
OEM authorization letters (where applicable)
ATC document acknowledgement
Any certifications for security equipment (if applicable)
Bidders must submit standard registrations, GST, PAN, and financials, plus experience certificates for similar surveillance AMC. Include OEM authorizations if applicable, ATC acknowledgement, and technical compliance. Ensure a dedicated toll-free support line is available and review the ATC document for any bid-specific terms.
Submit GST and PAN, last 3 years financial statements, experience certificates for similar AMC work, technical bid and compliance statements, OEM authorizations, and the ATC document. Include security equipment certifications if available and any warranty/AMC terms offered by the bidder.
The contract includes an Option Clause allowing up to 25% increase or decrease in contract quantity or duration before and after award. Any scope expansion beyond 25% requires the service provider’s consent for lumpsum-based work.
Payment terms are not disclosed in the available data; bidders should consult the ATC. Prepare for milestone-based or post-delivery payments and ensure cash flow planning addresses consumables costs reimbursed on actual usage.
Bidders must provide a dedicated toll-free 5/7 service support line for post-implementation assistance. This requirement applies to both bidders and OEMs, ensuring rapid issue resolution for security infrastructure.
Essential criteria include proven experience in similar security system AMCs, adequate financial capacity to support consumables on actuals, GST and PAN compliance, and capability to provide reliable post-installation support via a dedicated hotline.
The ATC document has been uploaded by the buyer and should be reviewed during bid preparation. It contains bid-specific conditions, compliance checks, and any supplementary requirements bidders must meet to qualify.
Scope covers hardware and software for event video surveillance, outdoor perimeter security, and monitoring operations under an integrated security and surveillance system AMC. Consumables are reimbursed based on actual usage, with variation allowances up to 25% for quantity or duration.
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Main Document
SCOPE_OF_WORK
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS