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Indian Army Office Suite Software & Antivirus Tender Goa 2025 – SCOPE OF LICENSE, Cloud Portability & OEM Warranty

Bid Publish Date

14-Jan-2026, 7:55 pm

Bid End Date

04-Feb-2026, 9:00 pm

EMD

₹2,92,458

Location

SOUTH GOA , GOA

Progress

Issue14-Jan-2026, 7:55 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

156

Category

Office Suite Software (V3)

Bid Type

Two Packet Bid

Key Highlights

  • • Brand/OEM requirements: mandatory Indian office for after-sales service for imported products
  • • Technical standards: comprehensive warranty coverage; updates/patches during contract period
  • • Special clauses: cloud license portability and licenses types/Options explicitly requested
  • • Eligibility criteria: no liquidation or bankruptcy; financial and experience proof required
  • • Warranty/AMC: extended warranty obligations beyond standard GeM GTC terms
  • • Penalties/Performance: ensure compliance with warranty and updates; documentation to prove
  • • Delivery/Installation: software provisioning and support in India; OEM undertakings required
  • • Warranty scope: full update/patch coverage; OEM or bidder to undertakings confirming compliance

Tender Overview

The Indian Army (Department of Military Affairs) in SOUTH GOA, GOA seeks procurement of Office Suite Software, Operating System Software and Antivirus Software under the specified licensing framework. The scope includes multiple license types, cloud storage provisions, and ongoing OEM support within the contract period. The tender emphasizes a comprehensive warranty that covers updates and patches for the full warranty term, with an explicit obligation on the OEM or bidder to provide this compliance. The EMD amount is ₹292,458, signaling substantial project scale and security of performance. Unique factors include cloud license portability and detailed licensing options, with a focus on ensuring software compatibility and post-purchase support for the Indian Army’s operational environment. This tender targets suppliers capable of delivering proprietary office suites and related security software with robust after-sales service in India.

Technical Specifications & Requirements

  • Product categories: Office Suite Software, Operating System Software, Antivirus Software with cloud storage provision; license types and portability options are required
  • Licensing details: diverse Types Of License and Licensing Option, and portability across cloud environments
  • Support obligations: annual update/patch and version upgrades within the OEM/seller support window; 0 years option may indicate no updates
  • Platform compatibility: operating systems supported and license coverage per device; cloud storage capacity in GB
  • Brand/ OEM requirements: if imported, OEM must have registered Indian office for after-sales service
  • Warranty: comprehensive warranty during standard term covering updates and patches; OEM undertakings required
  • BOQ status: No items listed; implies multi-criterion evaluation and compliance-based awarding
  • EMD: ₹292,458; performance obligations tied to contract terms

Terms, Conditions & Eligibility

  • Financial standing: bidder must not be under liquidation or bankruptcy; bid submission must include an undertaking
  • OEM support: if imported, OEM must have registered Indian office for after-sales service; submit certificate
  • Warranty: comprehensive warranty across the standard period; OEM or bidder to attest compliance with updates/patches
  • Additional ATC: bidder must review uploaded ATC document; ensure compliance with buyer terms
  • Documentation: submit required GST, PAN, experience, and financial statements; ensure bid completeness with OEM authorizations if applicable

Key Specifications

  • Product/service names: Office Suite Software, Operating System Software, Antivirus Software

  • Quantities: not listed; license counts per device implied by BOQ/contract terms

  • EMD amount: ₹292,458

  • Experience: prior supply of security/office software to government or defense sectors desired

  • Quality/Compliance: OEM warranty including updates/patches for entire standard term

  • Delivery: in-country service capability with after-sales support

  • Certification: OEM authorization and IS/industry standards adherence where applicable

Terms & Conditions

  • Payment Terms: standard terms with EMD and post-delivery acceptance

  • Delivery: software provisioning with compliance to OEM warranty requirements

  • Penalties: performance/warranty breaches may trigger LDs per contract terms

Important Clauses

Payment Terms

EMD of ₹292,458 and milestone-based payments aligned to delivery and acceptance

Delivery Schedule

Software deployment and activation within Indian territory; ensure licensed copies and cloud provisioning

Penalties/Liquidated Damages

LDs may apply for non-compliance with warranty, updates, or delivery milestones

Bidder Eligibility

  • No liquidation or bankruptcy status verified via undertaking

  • OEM authorization/after-sales service capability in India

  • Proven experience in supplying government/defense-grade software solutions

Documents 7

GeM-Bidding-8660320.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

CATALOG-Specification-2

CATALOG Specification

CATALOG-Specification-3

CATALOG Specification

CATALOG-Specification-4

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 4 Items

Item #1 Details

View Catalog
Category Specification Requirement
SCOPE OF LICENSE Types of License Perpetual
SCOPE OF LICENSE Licensing Option Device Based
OFFICE SUITE Proprietary Suite Microsoft Office LTSC Professional Plus, Microsoft Office LTSC Standard
OFFICE SUITE Office Suite Package/Software contains Access/App sheet (features- creating and managing relational databases with forms, queries, reports, and data entry automation), Note-Taking tool (features- create organize and share notes across devices), Presentation software (features- Slide Templates, Text Formatting, Graphics Insertion,Multimedia support, Animation & Transition, Collaboration and sharing), Publisher/Slides/Creator (features- Brochures, flyers, newsletters, and business card, layout and design tools), Spreadsheet (features- formula calculations, data tables, cell formatting, Pivot Table/ Table, Charts and Graphs,Real time Collaboration,), Word Processor (features- text editing and formatting, document structuring, spell check, templates, file export)
OFFICE SUITE Operating Systems Supported by the offered product Windows
OFFICE SUITE Number of Years upto which support is available from OEM/Seller for Updation (Patches and Bug fixes) within support period (Hint: Choose 0 for no such support provided) 5 Or higher
OFFICE SUITE Number of Years upto which support is available from OEM/Seller for Upgradation of version within support period(Hint: Choose 0 for no such support provided) 0, 1, 3, 5 Or higher
Cloud Storage Cloud Storage Provided (in GB) 0.0 Or higher

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar Office Suite/OS software supply

4

Financial statements (latest audited/firm financials)

5

EMD submission proof (₹292,458) via online/ Demand Draft as applicable

6

Technical bid documents confirming licensing options and cloud storage details

7

OEM authorization certificates or authorized seller certificates (if applicable)

8

Certificate of registration for imported products (if import scenario applies)

Frequently Asked Questions

Key insights about GOA tender market

How to bid for Office Suite software tender in Goa for the Indian Army?

Bidders must submit GST, PAN, experience letters, financial statements, EMD ₹292,458, and OEM authorizations. Provide proof of Indian after-sales support for imported products and a commitment to comprehensive warranty covering updates/patches throughout the contract term. Ensure cloud storage and license portability requirements are met.

What documents are required for the Goa software tender submission?

Required documents include GST certificate, PAN card, recent audited financials, experience certificates for similar supply, EMD proof of ₹292,458, OEM authorization if applicable, and technical bid detailing license types and cloud storage options. Include any Indian office proof for imported products.

What are the licensing options for the Office Suite in this tender?

The tender requests multiple licensing options under the SCOPE OF LICENSE with various license types and cloud portability. Ensure compatibility with the specified operating systems and provide a description of the number of devices supported per license and cloud storage capacity in GB, as applicable.

What is the required warranty coverage for this Indian Army procurement?

A comprehensive warranty beyond standard GeM GTC is required, covering all updates and patches for the entire contract term. The OEM or bidder must upload an undertaking confirming compliance with continuous updates, and OEM undertakings may be submitted if the OEM assumes responsibility.

What is the EMD amount and its payment method for this tender?

EMD amount is ₹292,458. Submit via online payment or Demand Draft as per GeM terms. Include EMD submission proof with the bid, ensuring the instrument remains valid through bid evaluation and award phases.

Which organizations must provide after-sales service for imported products?

If the products are imported, the OEM or Authorized Seller must have a registered office in India to provide after-sales service. Submit an certificate confirming this arrangement and attach OEM authorization as part of the bid.

What are the cloud storage and license portability expectations in this bid?

Bidders must specify cloud storage capacity in GB and demonstrate cloud license portability between environments. The tender seeks portable licensing options to ensure seamless deployment across devices, with clear documentation on portability and cross-platform compatibility.

How will compliance with updates and patches be verified during evaluation?

Evaluation requires an undertakings from bidder or OEM confirming ongoing updates and patching during the warranty period. Include details of the frequency of patches, version upgrade policies, and the mechanism for delivering updates to government-approved environments.

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