Progress
The Police Commissioners Office Rajkot (Gujarat) invites bids for ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) covering the RO PLANT and WATER COOLER packages up to 3 units each. The estimated contract value is ₹255,000 for comprehensive servicing, including basic servicing, filters, membranes, and all electrical components. Location is Rajkot, Gujarat 360001. The procurement targets reliable maintenance for water purification and conditioning equipment to ensure uninterrupted operation and compliance with municipal water standards. A unique aspect is the combined scope for both RO plant and water cooler under Package-5, streamlining vendor coordination for routine upkeep and preventive care.
Product/Service: ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - RO PLANT and WATER COOLER
Quantity/Scope: Up to 3 RO plants and up to 3 water coolers
Estimated Value: ₹255,000
Standards/Certifications: Not specified in tender; bidders to cite maintenance standards and OEM compatibility
Delivery/Service: Preventive maintenance, filter/membrane replacements, electrical part servicing; response time to service calls to be proposed by bidder
Experience: Not explicitly specified; bidders should demonstrate capability in maintaining RO and water cooler systems
Option Clause: contract quantity or duration may change by up to 25% during award and post-award adjustments
Payment terms: not specified; bidders should propose milestone-based or monthly invoicing aligned with service visits
EMD/guarantee: amount not specified; bidders should ensure standard security per local procurement norms
Details on payment schedule are not provided; bidders should propose milestones, invoicing cadence, and acceptance criteria for RO plant and water cooler maintenance
No fixed delivery dates; bidders should define preventive maintenance calendar and turnaround times for urgent service visits
No LD details published; bidders should propose SLA-based penalties for missed service windows or delayed part replacements
Demonstrated experience in maintaining RO purification systems and water cooling solutions
GST registration and PAN provided
Financial capability to support routine maintenance and spare parts inventory
Quantity
26
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
50% Lowest Priced Technically Qualified Bidders
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
51
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - RO PLANT; upto 3; PACKAGE-5 : Water purifier and conditioning system maintenance involving basic servicing, filters, membranes, All electrical parts including pu.. , ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - WATER COOLER; upto 3; PACKAGE-5 : Water purifier and conditioning system maintenance involving basic servicing, filters, membranes, All electrical parts includin..
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Rajkot
Delivery Pincodes
360001
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Talsaniya Tulsibhai Shamjibhai | 360001,OFFICE OF THE COMMISSIONER OF POLICE, RACE COURSE RING ROAD, NEAR OFFICE OF THE JILLA PANCHAYAT CHOWK, NEAR GELEXI CINEMA, RAJKOT CITY, GUJARAT, INDIA | Rajkot | Gujarat | 360001 | 13 | - | - |
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Main Document
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar water purification/conditioning system maintenance
Financial statements or turnover proof
Technical bid documents outlining maintenance plan and spare parts list
OEM authorizations or certifications for RO systems and water coolers
Any relevant warranty or service-level agreements (SLA)
Key insights about GUJARAT tender market
Bidders should submit GST, PAN, and experience certificates, plus a maintenance plan for up to 3 RO plants and 3 water coolers. Include spare parts list, OEM authorizations, and a proposed schedule. The estimated value is ₹255,000; ensure compliance with option clause up to 25%.
Required documents include GST certificate, PAN, experience certificates for RO systems, financial statements, equipment maintenance SOPs, OEM authorizations, and any warranty or SLA proposals. Submit technical bid with detailed maintenance plan and parts price list.
Although a fixed delivery schedule isn’t provided, bidders should propose a preventive maintenance calendar (quarterly/biannual), response times for service requests, and criteria for system uptime. Include SLA penalties for delays and a clear escalation path.
The overall estimated contract value is ₹255,000 for annual maintenance covering up to 3 water coolers and associated components, including filters and membranes, with electrical system servicing. Propose unit rates and consumables as part of the bid.
The tender does not specify standards; bidders should cite OEM standards, compatibility with Version 2 configuration, and any ISI/ISO certifications relevant to RO and water cooler maintenance where applicable.
The buyer may adjust contract quantity or duration by up to 25% during award and post-award, requiring bidders to confirm price and resource scalability and provide revised schedules or costs if triggered.
Since explicit terms are not provided, bidders should propose milestone-based payments or monthly invoices tied to service visits, with clear acceptance criteria and GST-compliant invoicing.
Bidders should demonstrate prior maintenance of RO purification systems and water coolers, supply chain for filters/membranes, and the ability to deliver timely servicing in urban Gujarat environments; include client references.