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Government Tender Published for Customized AMC/CMC for Pre-owned Products - DELL EMC UNITY STORAGE; DELL; Comprehensive Maintenance

Bid Publish Date

17-Dec-2024, 1:11 pm

Bid End Date

07-Jan-2025, 1:00 pm

Value

₹80,00,000

Progress

Issue17-Dec-2024, 1:11 pm
AwardPending

Insurance Regulatory And Development Authority invites bids for Customized AMC/CMC for Pre-owned Products - DELL EMC UNITY STORAGE; DELL; Comprehensive Maintenance Contract (CMC); Not Applicable; No. Quantity: 3. Submission Deadline: 07-01-2025 13: 00: 00. Submit your proposal before the deadline.

Tender Data

Bid Details

Quantity

3

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Requirements

Min. Avg. Annual Turnover

160

Experience Required

3 Year (s)

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Customized AMC/CMC for Pre-owned Products - DELL EMC UNITY STORAGE; DELL; Comprehensive Maintenance Contract (CMC); Not Applicable; No

Authority Records

MINISTRY OF FINANCEFINANCIAL SERVICES DEPARTMENTINSURANCE REGULATORY AND DEVELOPMENT AUTHORITY

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Documents 6

GeM-Bidding-7259923.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate

5

Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

6

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

What are the eligibility requirements for this tender?

The eligibility requirements include being a registered entity, maintaining a minimum average annual turnover of 160 Lakhs over three years, and possessing at least three years of relevant experience in similar services. Supporting documents must be uploaded to confirm claims.

What certificates are needed to participate in this tender?

Bidders must provide documents such as OEM Authorization Certificates and proof of experience criteria. Additionally, any requested certificates in the Added Technical Criteria (ATC) must also be submitted as part of the bid package.

How is the registration process for bidding conducted?

To participate in this tender, interested bidders must register on the appropriate e-procurement platform. After registration, they can access the bid document and submit all required documentation electronically, ensuring compliance with the given guidelines.

Which document formats are accepted for submission?

Bidders should ideally submit all documents in PDF format to maintain the integrity and readability of submitted materials. Specific guidelines on document types can be found in the tender documentation.

What are the technical specifications that must be met?

Bidders must adhere to the technical specifications detailed within the bid documents, ensuring all proposed solutions align closely with the requirements for DELL EMC UNITY STORAGE maintenance services.

Are there any quality standards that must be followed?

Yes, all bidders must comply with applicable quality standards as stipulated in the tender documents to ensure high-quality service and product delivery throughout the contract period.

What performance and compliance requirements are in place?

Bidders must meet all performance benchmarks outlined in the service level agreements (SLAs). Compliance with national procurement policies and standards is also essential throughout the duration of the contract.

What is the Earnest Money Deposit (EMD) requirement?

An Earnest Money Deposit (EMD) is required as part of the financial documentation to ensure bid seriousness. Details regarding the amount and submission methods can be found in the tender documents.

What are the performance security requirements?

Successful bidders may be required to submit a performance security guarantee, details of which will be specified in the tender documents. Compliance to these terms ensures that service commitments are upheld.

Can you describe the payment terms associated with this tender?

Payment terms, including conditions for release and schedules, are outlined within the payment terms section of the tender documents. Bidders should provide a clear payment schedule in their submissions.

How will the price evaluation be conducted?

Price evaluation will be based on a total value-wise assessment, ensuring fairness and transparency. Factors considered will include not only the quoted price but also value propositions, service commitments, and compliance with technical requirements.

What submission methods are available for this tender?

Bidders are required to submit their proposals electronically through the designated e-procurement platform as stated in the tender documentation, adhering strictly to submission deadlines.

What are the key timelines to be aware of?

Timelines regarding bid submission and opening will be detailed in the official tender documentation. Bidders are strongly encouraged to keep track of important dates to avoid disqualification due to late submissions.

How does the evaluation and selection process occur?

The evaluation process involves analyzing both technical and financial submissions to ensure bids meet requirements and offer the best value. The selection process is designed to be thorough and equitable.

When will bidders be notified of the results?

Notification of results will be conducted through the official tender portal, providing timely updates to bidders regarding their submission status and potential next steps.

What benefits do Micro, Small, and Medium Enterprises (MSEs) receive?

MSEs are granted exemptions for the turnover criteria, allowing broader participation without the mandatory thresholds that other bidders must meet.

What provisions exist for startups in this tender?

Unfortunately, startups do not receive exemptions for years of experience or turnover requirements; therefore, they must fulfill all standard eligibility criteria to qualify for bidding.

Is compliance with 'Make in India' policies mandated?

Yes, all bidders are encouraged to comply with the 'Make in India' policies, and any local content requirements should be addressed in proposals to enhance the potential for selection.

Are there specific local content rules or regulations applicable?

Bidders must familiarize themselves with any local procurement rules stipulated in the tender documents. Compliance with local content requirements enhances opportunities for successful bids.

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