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Contract Bidding Open For Annual Maintenance Service - Photocopier Machine - Photocopier Machines(Monochrome , Laser , Compo

Bid Publish Date

24-Oct-2024, 5:00 pm

Bid End Date

03-Dec-2024, 11:00 am

Value

₹80,771

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Progress

Issue24-Oct-2024, 5:00 pm
Technical12-May-2024, 10:35 am
AwardPending

Indira Gandhi National Open University (ignou) has released a public tender for Annual Maintenance Service - Photocopier Machine - Photocopier Machines(Monochrome, Laser, Composite Cartridge, Mid range); Kyocera; OEM Authorised Service Provider. Quantity: 7. Submission Deadline: 03-12-2024 11: 00: 00. Download documents and apply online.

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Technical Results

S.No Seller Date Status
1
**********   Under PMA
05-12-2024 16:05:53
2
**********   Under PMA
11-11-2024 16:17:05
3
**********   Under PMA
05-12-2024 16:01:06
4
**********   Under PMA
07-12-2024 15:00:39

Tender Data

Bid Details

Quantity

7

Bid Type

Two Packet Bid

Bid Validity

150 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

RA Qualification Rule

H1-Highest Priced Bid Elimination

Tech Clarification Time

5 Days

Preference & Exemptions

Startup Exemption (Experience)

Yes

Requirements

Experience Required

2 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Annual Maintenance Service - Photocopier Machine - Photocopier Machines(Monochrome , Laser , Composite Cartridge, Mid range); Kyocera; OEM Authorised Service Provider

Authority Records

MINISTRY OF EDUCATIONHIGHER EDUCATION DEPARTMENTINDIRA GANDHI NATIONAL OPEN UNIVERSITY

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Documents 2

GeM-Bidding-7059743.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Corrigendum Updates

1 Update
#1

Update

18-Nov-2024

Extended Deadline

03-Dec-2024, 5:30 am

Opening Date

03-Dec-2024, 6:00 am

Required Documents

1

Experience Criteria

2

OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria

3

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

What are the eligibility requirements for participating in this tender?

The eligibility requirements include being a registered entity with at least two years of experience in providing photocopier maintenance services. Additionally, an OEM Authorization Certificate is required to validate the capacity to service specific machine brands.

What certificates must bidders provide?

Bidders need to submit a valid OEM Authorization Certificate along with proof of past service experience. If exemptions are sought for the experience criteria, supporting documentation to validate eligibility must also be provided.

How do I register to participate in this tender?

To register for the tender, bidders need to complete the registration process on the designated procurement portal, ensuring all required documents are uploaded before the submission deadline.

What document formats are accepted for submission?

The tender typically requires submissions in PDF format, particularly for certificates, service agreements, and proof of performance records. Specific formats should be detailed in the tender documents linked above.

What technical specifications apply to the photocopier maintenance services?

Bidders must adhere to the technical requirements detailed in the tender, which include regular maintenance schedules and specific machine brand certifications relevant to the service being bid upon.

What quality standards must be met during execution of services?

Bidders are expected to comply with industry standards for maintenance services, ensuring their operations do not disrupt ongoing educational functions and that all services rendered are of high quality.

Are there any compliance requirements related to 'Make in India' policies?

Yes, bidders should ensure that their services comply with Government of India policies, including the 'Make in India' initiative, which encourages local sourcing and manufacturing.

What testing criteria are to be followed?

Bidders should adhere to the stipulated testing criteria outlined in the technical specifications section of the tender, which ensures that all services performed meet or exceed operational guidelines.

What are the Earnest Money Deposit (EMD) details?

Details regarding the EMD amount required for this tender are specified in the tender documents. Bidders must ensure that the deposit is made in accordance with the outlined guidelines to validate their bids.

What performance security is required for the successful bidder?

The successful bidder will be required to provide performance security amounting to a percentage of the contract value, details of which are mentioned in the tender documentation.

How are payment terms structured under this tender?

Payment terms will typically involve milestones or completion of services rendered, and detailed terms will be outlined within the contract post-award.

How will bids be evaluated and selected?

Bids will be evaluated based on a total value wise criteria, with the highest priced bids being dismissed. The evaluation will focus on the financial bid alongside compliance with all technical and eligibility aspects.

How will bidders be notified of the results?

All bidders will be notified of the results via the procurement portal once the evaluation process is complete and decisions have been made regarding bid acceptance or rejection.

What benefits do Micro, Small, and Medium Enterprises (MSEs) receive in this tender?

MSEs have the opportunity to receive exemptions related to years of experience required, thereby encouraging participation from smaller businesses in this procurement process.

Are there provisions for startups in this tender?

Startups are also granted exemptions regarding years of experience, allowing them to compete for contracts effectively.

By addressing these critical elements, prospective bidders can enhance their understanding and potential fulfillment of the tender requirements presented for the maintenance service of photocopiers.

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