Ministry of New and Renewable Energy Photocopier Maintenance Tender RISO OEM Authorized Service 2026
Bid Publish Date
19-Oct-2026, 11:35 am
Bid End Date
29-Oct-2026, 12:00 pm
EMD
₹10,000
Value
₹8,90,230
Location
Progress
Tender Overview
Organization: Ministry of New and Renewable Energy. The procurement seeks Annual Maintenance Service for Photocopier Machines—specifically RISO Comcol GL9730 and related models—through an OEM Authorized Service Provider. Estimated value: ₹890,230; EMD: ₹10,000. Contract scope covers maintenance for likely multiple devices under a single service agreement, with a 2-year initial term and potential 1-year extension. A 50% contract quantity/duration flex clause applies, enabling adjustments with mutual consent. Notably, there are no BOQ items published. The tender emphasizes OEM authorizations from RISO and Superfax as mandatory.
Technical Specifications & Requirements
- Product category: Annual Maintenance Service for RISO photocopiers (including Collator and related models) with OEM support
- Models mentioned: RISO Comcol GL9730 and similar devices
- Contract duration: 2 years, extendable by up to 1 additional year upon satisfactory performance
- EMD: ₹10,000; Estimated value: ₹890,230
- OEM authorization: Required from RISO and Superfax; supplier must be an OEM Authorized Service Provider
- BOQ items: Not published; no itemized quantities available
- Delivery/Service scope: On-site/remote maintenance as per OEM guidelines and MNRE terms
- Penalties/Variations: 50% variation allowed in contract quantity/duration with consent
Terms & Eligibility
- EMD: ₹10,000 (paid as per tender rules)
- Contract period: 2 years with option to extend for 1 more year on performance
- OEM authorizations: Mandatory from RISO and Superfax before award
- Quantity/duration flexibility: Up to 50% increase/decrease permissible
- Submission requirements: Include OEM authorization documents, technical bid, and financials per ATC
- Payment/penalties: Details not specified; requires compliance with MNRE terms and ATC clauses
Key Specifications
-
- Models mentioned: RISO Comcol GL9730 and related photocopiers
-
- Contract duration: 2 years, with possible extension for 1 year
-
- EMD: ₹10,000
-
- Estimated value: ₹890,230
-
- OEM authorization required from RISO and Superfax
-
- BOQ: Not published; no itemized quantities
-
- Service scope: OEM-guided maintenance for photocopier devices
Terms & Conditions
-
EMD of ₹10,000 must accompany the bid and be in approved form
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Two-year initial contract with up to one-year extension on performance
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Mandatory OEM authorizations from RISO and Superfax for eligibility
Important Clauses
Payment Terms
Not specified in the excerpt; bidders should anticipate standard MNRE terms per ATC and ensure compliance with OEM service requirements.
Delivery Schedule
Maintenance services to be delivered as per OEM guidelines; no explicit delivery timeline published.
Penalties/Liquidated Damages
50% scope/quantity variation allowed; penalties to be as per contract and ATC terms.
Bidder Eligibility
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Must hold OEM authorization from RISO and Superfax
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Proven experience in maintenance of RISO photocopiers (evidence to be provided)
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Financial capability to manage an ₹890,230 contract value
Tender Data
Bid Details
Quantity
4
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
10
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Photocopier Machine - Digital Duplicators Dual Drum; RISO; OEM Authorised Service Provider , Annual Maintenance Service - Photocopier Machine - Collator; RISO; OEM Authorised Service Provider , Annual Maintenance Service - Photocopier Machine - Riso Comcol GL9730; RISO; OEM Authorised Service Provider
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
26
Delivery Details
Delivery Locations
1
Delivery Cities
New Delhi
Delivery Pincodes
110003
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Saquib Ahmad | 110003,Atal Akshay Urja Bhawan, Lodhi Road | New Delhi | Delhi | 110003 | 2 | - | - |
Authority Records
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Documents 3
GeM-Bidding-9857454.pdf
Main Document
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
4
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar photopier maintenance
Financial statements for the last 2 years
EMD submission document (₹10,000)
Technical bid documents demonstrating OEM authorization
OEM authorizations: RISO & Superfax
Any other documents specified in the Terms and Conditions
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for the MNRE photocopier maintenance tender in 2026?
Bidders must submit the OEM authorization from RISO and Superfax, along with the technical bid, financial statements, GST, PAN, and the ₹10,000 EMD. The contract is two years with a one-year extension possible. Ensure compliance with ATC clauses and provide evidence of prior RM/AMC experience on RISO devices.
What documents are required for MNRE RISO photocopier AMC bid 2026?
Required documents include GST certificate, PAN, experience certificates for similar maintenance, financial statements, EMD submission, technical bid, and OEM authorizations from RISO and Superfax. These must align with the buyer's ATC and tender terms to qualify for evaluation.
What are the key specifications for RISO Comcol GL9730 maintenance?
The tender specifies maintenance for RISO photocopiers including the Comcol GL9730 model. It requires OEM authorization from RISO and Superfax and an annual maintenance contract value around ₹8.9 lakh with an EMD of ₹10,000; detailed OEM service scope follows MNRE guidelines.
When does the two-year MNRE photocopier AMC start and end?
The contract starts on award and extends for 2 years with an option to extend for an additional year upon satisfactory performance and mutual agreement; precise dates will be defined in the award letter after bid evaluation.
What is the EMD amount for the MNRE maintenance tender?
The bid requires an EMD of ₹10,000, paid in the approved form as per the tender terms. Ensure payment method and submission timing align with the T&C to avoid disqualification.
What is the extent of quantity variation allowed in this tender?
The buyer specifies a quantity/contract duration variation up to 50% at the time of contract issuance, and during the contract, up to 50% with the service provider’s consent.