Directorate General Of Training ISO 9001 Quality Management System Certification Tender India 2026 Consulting & Training

Tender Overview

The Directorate General Of Training invites proposals for ISO 9001 Quality Management System (QMS) certification services, including consulting, documentation guidance, and internal auditor training. The estimated value is ₹250,000. The scope covers IS O 9001 implementation support, documentation assistance, and awareness programs, with emphasis on compliant QMS setup and audit readiness in India. A notable feature is the 25% option clause influencing contract quantity/duration, and MSE purchase preference terms. Service support channels must include escalation matrices and toll-free contact options. This tender emphasizes practical, verifiable ISO 9001 implementation deliverables and post-certification training.

Technical Specifications & Requirements

• Service category: ISO 9001:2015 Quality Management System certification services including consulting, documentation guidance, and internal auditor training.
• Deliverables: gap analysis, documentation toolkit, process mapping, QMS deployment plan, internal auditor training program, and ISO 9001 certification preparation support.
• Standards & certifications: ISO 9001:2015; no BOQ items are listed; consultancy and training outputs to meet ISO 9001 requirements and documentation milestones.
• Support commitments: Escalation matrix with telephone numbers; dedicated/toll-free service support line; post-engagement advisory and training sessions.
• Commercial terms: 25% scope/duration adjustment clause; MSE purchase preference where applicable; evidence of past experience acceptable via multiple document types; no explicit EMD amount disclosed.
• Delivery considerations: service delivery and documentation completion timelines to be defined in contract; emphasis on evidence-based implementation and training milestones.

Terms, Eligibility & Submission Requirements

• EMD: not explicitly stated in the tender data; bidders must review contract terms for security deposit requirements.
• Experience: past project experience acceptable via contract copies, client execution certificates, or third-party notes; service provider must demonstrate ISO-related consulting and training capability.
• Payment & warranty: standard procurement terms apply; escalation and support commitments must be defined; penalties or LDs not explicitly stated in data.
• Documentation: bidders should prepare GST registration, PAN, experience certificates, financial statements, and OEM/consultant authorizations where applicable; ensure compliance with MSE/priority clauses if claiming preference.