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Social Justice & Special Assistance Department Maharashtra Nagpur Procurement: All-in-One PC, Laptops, UPS & MFP ISO 9001 2025

Bid Publish Date

09-Jun-2026, 4:35 pm

Bid End Date

19-Jun-2026, 5:00 pm

EMD

₹30,000

Value

₹10,00,000

Progress

Issue09-Jun-2026, 4:35 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

13

Category

All in One PC (V2)

Bid Type

Two Packet Bid

Key Highlights

  • Service centre requirement within the state of delivery with 30-day establishment window
  • Dedicated toll-free service line and defined escalation matrix for hardware support
  • 25% quantity increase/decrease option during contract along with extended delivery period formula
  • ISO 9001: quality management standard cited; OEM authorizations may be required
  • On-site warranty option plus extended warranty considerations
  • Prerequisite experience: prior supply/installation of similar IT hardware with performance certificates
  • EMD ₹30,000; estimated contract value ₹10,00,000; Nagpur, Maharashtra

Categories 6

Tender Overview

  • Organization: Social Justice And Special Assistance Department, Maharashtra, procuring IT hardware in Nagpur, Maharashtra 440001. The scope includes All-in-One PC (V2), Entry and Mid Level Laptop - Notebook (Q2), Line Interactive UPS with AVR (V2), and A4/Legal Size Multifunction Printer (MFP, Q2). Estimated value is ₹10,00,000 with an EMD of ₹30,000. Bidder scope covers hardware supply, basic installation, and on-site warranty considerations. A 25% quantity option can be exercised by the Purchaser, extending delivery periods accordingly. The tender emphasizes service capability and supplier presence in-state.
  • Key differentiator: Multiple product categories under one contract, with option clause enabling quantity variation and extended delivery time per negotiated rates and formulas. Emphasis on standard compliance and post-sale service readiness.
  • Unique aspects: Mandatory service centers in the consignee state, toll-free service support, and escalation matrix for service issues. ISO 9001: quality management awareness is noted; OEM engagement and performance documentation are required.

Technical Specifications & Requirements

  • Product names include: All-in-One PC (V2), Notebook Laptop (Entry/Mid), Line Interactive UPS with AVR (V2), A4 and Legal Size MFP.
  • Minimum expectations cover: factory preloaded OS, RAM and storage specifics, display size and webcam requirements, connectivity, ports, and UPS technical ratings. The scope references ISO/IEC performance considerations for printers (ISO 24734) and general device reliability.
  • Standards to note: ISO 9001 (quality management). Printing performance and scanning features imply adherence to standard MFP capabilities, auto duplexing, scanner area, and document handling. Warranty expectations include on-site options and extended coverage.
  • Delivery/integration: procurement requires local service support readiness, installation coordination, and evidence of functional service centers within 30 days of award if not present.
  • EMD and performance documentation are part of the technical bid package; OEM authorizations may be required for certain items.

Terms, Conditions & Eligibility

  • EMD: ₹30,000; payment terms and submission per tender guidelines.
  • Delivery: Quantity adjustments up to 25% of bid quantity; delivery timelines aligned with contract delivery orders and extended periods if option exercised.
  • Experience: Bidders must show prior execution of similar IT hardware projects in the preceding three financial years with performance certificates.
  • Service: Functional Service Centre in the State of each consignee location; toll-free service support and escalation matrix must be provided.
  • Documentation: GST, PAN, experience certificates, financial statements, EMD documents, OEM authorizations where applicable, and technical bid documents as per ATC.
  • Warranty: On-site warranty plus potential extended warranty; penalties for non-compliance may apply per buyer terms.

Key Specifications

  • All-in-One PC (V2): factory preloaded OS, [RAM], [storage], display size, ports, webcam, and enclosure material

  • Entry/Mid Level Notebook: processor details, RAM, storage, display size, keyboard/mouse connectivity, OS, and battery specification

  • Line Interactive UPS with AVR (V2): UPS rating, inverter technology, efficiency %, input/output voltage range, backup time

  • A4/Legal Size MFP: printing speed per ISO 24734 (A4), duplex capability, scanning area, document feeder, paper trays, connectivity

  • Minimum on-site warranty and potential extended warranty terms; service center presence in state

Terms & Conditions

  • EMD ₹30,000 and bid submission in accordance with buyer terms

  • Quantity variation up to 25% with extended delivery time formula

  • Mandatory in-state service centers and toll-free support with escalation matrix

Important Clauses

Payment Terms

Payment processed per contract terms; EMD submitted with bid; confirm invoicing milestones linked to delivery/installation

Delivery Schedule

Delivery period starts after last delivery order; option clause may extend, minimum 30 days

Penalties/Liquidated Damages

Penalties applicable for late delivery or non-compliance per buyer terms; LD percentages not stated here

Bidder Eligibility

  • Not under liquidation or bankruptcy; acceptable financial stability

  • Proven experience in supplying similar IT hardware

  • Presence of in-state service capability or commitment to establish

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

All in One PC (V2) (Q2) , Entry and Mid Level Laptop - Notebook (Q2) , Line Interactive UPS with AVR (V2) (Q2) , A4 and Legal Size Multifunction Printer (MFP) (Q2)

Authority Records

SOCIAL JUSTICE AND SPECIAL ASSISTANCE DEPARTMENT

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Bid Preparation GeM Registration Document Filing

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Documents 7

GeM-Bidding-9443855.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

CATALOG-Specification-2

CATALOG Specification

CATALOG-Specification-3

CATALOG Specification

CATALOG-Specification-4

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 4 Items

Item #1 Details

View Catalog
Category Specification Requirement
Description Description of store All in One Personal Computers consist of a Mouse, Keyboard, Display with Web camera, inbuilt/integrated microphone array and speakers, an internal CPU with connection cables and power adapter with 1 year standard warranty
Description Processor Number Intel Core i5-13500, Intel Core i5-14500, Intel Core i9-12900, Intel Core i7-13700, Intel Core i7-14700, Intel Core i9-13900T, Intel Core i9-13900, Intel Core Ultra 5-235, Intel Core Ultra 7-265, Intel Core i5 14600T, Intel Core Ultra 5 235T, Intel Core Ultra 5 245, Intel Core Ultra 5 245T, Intel Core Ultra 9 285 Or higher
Input Devices Mouse Connectivity Wired, Wireless Or higher
Input Devices Keyboard Connectivity Wired, Wireless Or higher
Input Devices Type of Keyboard Standard, Bilingual Or higher
Graphics Graphics Type Integrated
Operating System Operating System (Factory Preloaded with Certification) Windows 11 Professional
Memory Type of RAM DDR5 Or higher
Memory RAM Size (GB) 8
Storage Type of Storage Installed with the System NVMe SSD
Storage Storage Capacity (in GB) 512
Display Display Size - Diagonal (in Inches) 58.1 - 63 (22.87" - 24.8")
Display Panel Technology In Plane Switching (IPS) Or higher
Ports Number of Ports 1-DP, 1-HDMI, 1- RJ-45 (10/100/1000 Ethernet Port), 1-USB 3.1 Gen 1 TYPE C, 1-USB 3.1 Gen 2 TYPE A, 2-USB 3.1 Gen 1 TYPE A, 2-USB 3.1 Gen 2 TYPE A, Universal Audio Jack
Generic Stand Standard

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar IT hardware projects (last 3 financial years)

4

Financial statements (audited, if available)

5

EMD deposit proof (₹30,000)

6

Technical bid documents and compliance certificates

7

OEM authorizations (where applicable) and warranty/support documentation

8

Proof of functional Service Centre in Maharashtra (or plan to establish within 30 days)

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for IT hardware tender in Nagpur Maharashtra 2025

Bidders should submit GST, PAN, EMD ₹30,000, and three years of experience certificates for similar IT hardware. Include OEM authorizations where required, service center details in Maharashtra, and ISO 9001 compliance evidence. Ensure delivery schedule aligns with contract quantities and option clauses.

What documents are required for Maharashtra IT equipment bid 2025

Submit GST certificate, PAN, financial statements, experience certificates for prior similar orders, EMD ₹30,000, technical bid, OEM authorizations, and proof of functional service center in Maharashtra or a plan with 30-day setup post-award.

What are the technical specifications for All-in-One PC V2 tender

Specifications include factory preloaded OS, RAM and storage capacity, display size, ports, webcam minimums, and enclosure material. Ensure compliance with ISO 9001 quality management and provide backup and warranty terms. Exact RAM/storage figures will be provided in the BOQ.

What is the delivery timeline and option clause for quantity changes

Delivery can be increased or decreased up to 25% of bid quantity. The extended delivery period is calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days, and may be extended to the original period.

What are the service and support requirements in Maharashtra

Bidder must have a functional Service Centre in Maharashtra or establish one within 30 days of award. A toll-free support number and an escalation matrix must be provided for timely fault resolution and maintenance.

What are the EMD and performance criteria for this procurement

EMD is ₹30,000; performance must reflect prior supply/installation of similar IT hardware in the last three financial years, with satisfactory performance certificates. Include ISO 9001 alignment and OEM authorizations where applicable.

What warranty terms are expected for the printers and UPS

On-site warranty is required, with the possibility of extended warranty. The vendor should define response times, repair SLAs, and coverage for parts; ensure compatibility with state requirements and service center availability.

How to verify ISO 9001 compliance for bidders in this tender

Provide ISO 9001 certificates (quality management) with scope relevant to IT hardware supply and service. Include certificate issuing body, validity period, and traceable link to your organization’s QMS processes for procurement of AIO PCs, laptops, UPS, and MFPs.

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