Lokpal Of India High End Laptop & Multifunction Printer Tender West Delhi 2025 - IS 550/ISO Standards & Service Terms
Bid Publish Date
31-Dec-2025, 11:00 am
Bid End Date
10-Jan-2026, 11:00 am
Location
Progress
Tender Overview
The procuring organization is the Lokpal Of India, under the Department Of Personnel And Training, inviting bids for High End Laptop - Notebook (Q2) and Multifunction Machine (MFM) V2 (Q2) located in WEST DELHI, DELHI - 110008. The data shows no stated quantity or estimated value; however, the ATC clauses demand robust service support, security certifications, and deployment readiness. A notable differentiator is the emphasis on malware-free firmware via a Malicious Code Certificate, along with mandatory service centres and a dedicated support line. This tender targets advanced computing and printing capabilities with strict post-award service obligations.
Technical Specifications & Requirements
- Category: Processor (Base Processor Number, Higher Processor Number)
- Operating System: Factory pre-loaded OS
- Memory: RAM size in GB
- Display: Diagonal size in cm
- Storage: Storage drive capacity in GB
- Printing: Print technology, type of printing, min print speeds per ISO/IEC 24734 for A4/A3 (mono/color)
- Paper Handling: Original document feeder type, number of main paper trays
- Connectivity: Required connectivity options
- Additional requirements include Auto Duplexing, and compliance with standards/certifications (implied IS/ISO scope) and BOQ absence indicating a bundled package rather than unit-only
- ATC terms demand Malicious Code Certificate, and Functional Service Centre within the consignee state within 30 days if not on-site warranty, plus a dedicated service support number and escalation matrix.
Terms, Conditions & Eligibility
- Option Clause permitting ±25% quantity variation during and after contract with extended delivery periods. Delivery days calculated per clause, with minimum 30 days.
- Bidder must not be under liquidation or similar proceedings; submit a viability undertaking.
- Mandatory Malicious Code Certificate and attestations; service center presence within the state; dedicated toll-free service line; escalation matrix.
- Service availability and on-time payment prerequisites for bid acceptance.
Key Specifications
-
- Category: Processor (Base Processor Number / Higher Processor Number)
-
- Operating System: Factory pre-loaded OS
-
- Memory: RAM Size (GB)
-
- Display: Display Size (in cm) - Diagonal
-
- Storage: Capacity of Storage Drive (in GB)
-
- Printing: Print Technology; Type of Printing; Print Paper Size
-
- Printing Performance: ISO/IEC 24734 speeds for A4 Mono/Color and A3 Mono/Color
-
- Paper Handling: Original Document Feeder Type; Number of Main Paper Tray
-
- Connectivity: Required connectivity options
-
- Compliance: Implicit IS/ISO related standards and security certificates; Malicious Code Certificate; on-site/off-site warranty considerations
Terms & Conditions
-
Option clause allows +/-25% quantity change with proportional delivery timelines
-
Mandatory Malicious Code Certificate and serviceability commitments
-
Functional Service Centre within the consignee state within 30 days if not on-site warranty
Important Clauses
Payment Terms
Payment terms linked to delivery milestones; availability of service centers and evidence-based release
Delivery Schedule
Delivery period may extend based on option clause; minimum 30 days for added time; calculated as (Increased quantity ÷ Original quantity) × Original delivery period
Penalties/Liquidated Damages
Not explicitly stated; implied via delivery extension terms and performance conditions in ATC
Bidder Eligibility
-
Not under liquidation or court receivership; no bankruptcy
-
Demonstrated capability to supply high-end laptops and multifunction printers
-
Functional Service Centre presence within the State of the consignee or plan to establish within 30 days of award
Technical Results
| S.No | Seller | Item | Date | Status |
|---|---|---|---|---|
| 1 | A Plus Digital Solutions Under PMA | Make : hp Model : HP 440 G10 i7 1355U Win11P 321SSD3 WIFI 14" | 09-01-2026 10:42:35 | |
| 2 | BANDHU4U SERVICES PRIVATE LIMITED Under PMA | Make : hp Model : HP 440 G11 U5-125U Win11P 161SSD3 wifi 14 | 10-01-2026 08:08:10 | |
| 3 | BIZCONNECTECH SOLUTIONS PRIVATE LIMITED Under PMA | Make : hp Model : HP 240 G10 i7 1355U Win11P 161SSD1 wifi 14" | 09-01-2026 17:40:33 | |
| 4 | ICARE IT SOLUTIONS Under PMA | Make : acer Model : TravelLite TL14-52M | 10-01-2026 09:10:16 | |
| 5 | MARK TECHNICAL SERVICES Under PMA | Make : hp Model : HP 240 G10 i7 1355U Win11P 161SSD1 wifi 14" | 09-01-2026 18:37:46 | |
| 6 | SOFTRONIX DIGITAL PRIVATE LIMITED Under PMA | Make : acer Model : TravelLite TL14-52M | 09-01-2026 19:01:56 | |
| 7 | VK BROTHERS Under PMA | Make : hp Model : HP 240 G10 i7 1355U Win11P 161SSD1 wifi 14" | 10-01-2026 10:30:04 | |
| 8 | VTEK TRADERS Under PMA | Make : hp Model : HP 240 G10 i7 1355U Win11P 161SSD1 wifi 14" | 10-01-2026 10:39:25 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | VK BROTHERS Under PMA | Item Categories : High End Laptop - Notebook,Multifunction Machine MFM (V2) | |
| L2 | VTEK TRADERS Under PMA | Item Categories : High End Laptop - Notebook,Multifunction Machine MFM (V2) | |
| L3 | MARK TECHNICAL SERVICES Under PMA | Item Categories : High End Laptop - Notebook,Multifunction Machine MFM (V2) | |
| L4 | BIZCONNECTECH SOLUTIONS PRIVATE LIMITED Under PMA | Item Categories : High End Laptop - Notebook,Multifunction Machine MFM (V2) |
Contract / Result Documents 1
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Tender Data
Bid Details
Quantity
3
Category
High End Laptop - Notebook
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Requirements
Min. Avg. Annual Turnover
1
OEM Avg. Turnover
10
Past Performance
10 %
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
High End Laptop - Notebook (Q2) , Multifunction Machine MFM (V2) (Q2)
Authority Records
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Documents 4
GeM-Bidding-8770475.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
CATALOG-Specification-2
CATALOG Specification
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST certificate
PAN card
Experience certificates
Financial statements
EMD/Security deposit document (if applicable)
Technical bid documents
OEM authorization / dealer authorization
Malicious code certification certificate
Evidence of functional Service Centre or plan to establish within 30 days
Proof of dedicated toll-free service contact and escalation matrix
Technical Specifications
2 Items
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| Processor | Base Processor Number | For Higher Processor Or higher |
| Processor | Higher Processor Number | Intel Core i7-1355U, Intel Core i7-1365U, Intel Core 7 150U, Intel Core Ultra 7 155U, Intel Core Ultra 5 125U, Intel Core Ultra 7 165U, Intel Core i7-1280P, Intel Core Ultra 5 125H, Intel Core i7-12650H, Intel Core Ultra 5 135H, Intel Core i7-13620H, Intel Core Ultra 7 155H, Intel Core Ultra 7 165H, Intel Core i7-13700H, Intel Core i9-12900H, Intel Core Ultra 9 185H, Intel Core i7-13650HX, Intel Core i7-13700HX, Intel Core i7-14650HX, Intel Core 7 250U, Intel Core Ultra 5 225U, Intel Core Ultra 5 235U, Intel Core Ultra 7 255U, Intel Core Ultra 5 236V, Intel Core Ultra 5 226V, Intel Core Ultra 5 238V, Intel Core Ultra 7 265U, Intel Core Ultra 7 266V, Intel Core Ultra 7 268V, Intel core ultra 7 255H Or higher |
| Operating System | Operating System (Factory Pre-Loaded) | Window 11 Professional |
| Memory | RAM Size (GB) | 16, 32 Or higher |
| Display | Display Size (in cm) - Diagonal | 35.56 to 38.07 (14 In to 14.99 In) |
| Storage | Capacity of Storage Drive (in GB) | 1024 |
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for high end laptop and MFM tender in West Delhi 2025?
Bidders must submit GST, PAN, experience certificates, financial statements, EMD documents, technical bid, and OEM authorizations. Ensure Malicious Code Certificate is included and provide evidence of a functional Service Centre in the consignee state or plan to establish within 30 days of award. Follow the option clause for quantity changes.
What documents are required for Lokpal procurement in Delhi 2025?
Required documents include GST registration, PAN, company financials, detailed experience certificates for similar hardware, technical bid, OEM authorization, Malicious Code Certificate, and evidence of a service center presence or plan to establish within 30 days of award.
What are the technical specs for the high end laptop in this tender?
Specs include: Base and higher processor numbers, factory pre-loaded OS, RAM size in GB, display size in cm, storage capacity in GB, and connectivity. Printing needs and paper handling relate to the MFM package; ISO/IEC 24734 speeds apply for multifunction output where specified.
What is the delivery time framework for quantity changes under this ATC?
Delivery can be extended using the option clause for up to 25% quantity changes, with the extended time calculated as (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days; original delivery period governs if extension is shorter.
What is required for Malicious Code certification in this bid?
Bidders must certify that hardware and software do not contain embedded malicious code that could harm functionality, data, or infringe IP rights; failure to comply constitutes breach of contract. Include the certificate in the bid submission.
What service support requirements accompany the procurement in Delhi?
Bidder/OEM must maintain a dedicated toll-free service line and provide an escalation matrix. If no on-site warranty, a functional service centre must exist within the consignee state or be established within 30 days of award; payment is contingent on evidence of service capability.
What are the eligibility criteria for the supplier in this Delhi tender?
Suppliers must avoid liquidation or bankruptcy, provide an undertaking of financial stability, demonstrate capability to supply high-end laptops and MFMs, and ensure service centre operations or a concrete expansion plan within 30 days of award.
Which standards or compliance are explicitly required for this procurement?
The tender requires standards related to security and interoperability implied by IS/ISO norms, plus the explicit Malicious Code Certificate. While exact IS/ISO numbers aren’t listed, compliance with security and quality certifications is mandatory for bid submission.