JIPMER Handheld Portable Tonometer Tender Pondicherry 2026 – 3-Year Warranty & CAMC 5 Years

Tender Overview

Organization: Jawaharlal Institute Of Postgraduate Medical Education And Research (JIPMER)** seeks a Handheld Portable Tonometer for delivery to Pondicherry, Puducherry. Estimated value is ₹4,00,000. Key requirements include a mandatory physical demonstration before technical evaluation, and submission of an equipment brochure with photographs. The OEM must provide three-year warranty from final acceptance or after installation completion, plus a COMPREHENSIVE warranty during the 5-year CAMC period. MSME/NSIC exemption is possible with the appropriate certificate. After-sales service with dedicated Indian service centers is required.

Technical Specifications & Requirements

• Product/Category: Handheld portable tonometer for clinical ophthalmology use.
• Demonstration: Physical demonstration at JIPMER department prior to technical evaluation (at bidder expense).
• Warranty: 3 years from final acceptance or post-installation, plus comprehensive warranty covering manufacturing/functional defects during the standard warranty and CAMC period; minimum of 2 preventive maintenance services per year and unlimited breakdown calls during warranty and CAMC.
• Service Network: Demonstrated Installation, Commissioning, Training, Troubleshooting, and Maintenance capability with service centers in INDIA; upload center details with bid.
• Documentation: OEM warranty certificates to be submitted at delivery; brochure with photographs; undertaking for CAMC compliance if bidder/OEM takes onus.
• Exemptions: MSME/NSIC EMD exemption certificates if applicable.

Terms, Conditions & Eligibility

• EMD: Not specified in data; submit as per ATC if applicable (MSME/NSIC exemption may apply).
• Experience: Demonstrable experience supplying to Govt/PSU or renowned private organizations, with supply order documentation.
• Delivery & Installation: Installation/commissioning may be required; after-sales service commitments and timely servicing per SLA.
• Documentation: Submit brochure, demonstration report, OEM authorizations, service center details, and warranty certificates at delivery.
• Warranty & Penalties: Comprehensive warranty obligations; service response timelines to be defined in SLA; CAMC 5-year plan included or undertaken by OEM.