Revenue And Disaster Management Department Haryana Facility Management Services Lump Sum Tender Gurgaon Haryana 2026
Progress
Tender Overview
Revenue And Disaster Management Department Haryana invites a lump-sum facility management services bid for operations in GURGAON, HARYANA 122001. The procurement covers diverse IT and facility services including CCTV maintenance, networking, UPS and battery work, server and workstation repairs, cable laying, and general hardware installation. The contract has an initial duration of one year with potential extension up to two years at the same rates, subject to performance and authority approval. A 50% contingency scope adjustment is allowed during contract issuance and execution. Bidders must demonstrate a local service presence and provide a dedicated service contact.
Technical Specifications & Requirements
- The contract scope comprises Facility Management Services - Lump Sum Based across multiple sub-areas: desktop motherboard repair, laptop screen replacement, SSD/RAM/UPS battery installations, CAT6 cabling, networking switches, CCTV repair and NVR/DVR configuration, CCTV camera installation, and hardware procurement including 2TB CCTV hard drives and related accessories.
- Terms specify a one-year validity with possible extension up to two years; quantity adjustments up to 50% are permissible. There is an emphasis on local presence in Haryana and a dedicated toll-free service line with an escalation matrix for timely support. No explicit technical specifications or standards are published in the BOQ.
- The buyer expects service capability across hardware repair, software installation, networking, CCTV, power systems, and routine preventive maintenance, with a lump-sum pricing approach. Key deliverables include installation, configuration, repair, and on-site support.
Terms, Conditions & Eligibility
- Contract validity: 1 year from award, with possible extension up to 2 years at same terms.
- EMD/guarantees: Not explicitly listed in the data provided; bidders should verify at bid submission.
- Local office requirement: Service provider must have an office in the state of consignee (Haryana).
- Support & escalation: Dedicated toll-free number and an escalation matrix must be provided by bidder/OEM.
- Documentation: Bidders must upload all certificates and documents requested in the Bid Document, ATC, and corrigenda.
- Delivery & performance: Lump-sum service delivery with potential scope increase of up to 50% with consent.
Key Specifications
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- Product/Service Category: Facility Management Services - Lump Sum Based
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- Estimated scope includes desktop repair, laptop display replacement, RAM/SSD upgrades, UPS battery replacements, CCTV installation/repair, network cabling, and NVR/DVR configuration
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- Delivery location: Gurgaon, Haryana
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- Duration: 1 year with up to 2-year extension
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- Variation: Scope/duration may be increased up to 50% with consent
Terms & Conditions
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Contract duration initially 1 year, extendable up to 2 years at same terms
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Local Haryana office required for service delivery and support
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Dedicated toll-free service line and escalation matrix must be provided
Important Clauses
Payment Terms
Not explicitly specified in data; bidders should confirm terms during bid submission and contract award.
Delivery Schedule
On-site lump-sum service delivery with potential 50% scope adjustment; ensure timely response and escalation mechanisms.
Penalties/Liquidated Damages
Not detailed in available data; advise bidders to seek explicit LD terms during final contract discussions.
Bidder Eligibility
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Must have a registered office in Haryana and demonstrate local service presence
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Proven capability in facility management plus IT/Networking and CCTV maintenance
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Submit all required certificates, documents, and OEM authorizations as per ATC
Tender Data
Bid Details
Quantity
26
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Facility Management Services - LumpSum Based - -; Desktop Motherboard Chip Level Repair; - , Facility Management Services - LumpSum Based - -; Laptop Screen Display Replacement; - , Facility Management Services - LumpSum Based - -; 256GB or 512GB SSD with Installation; - , Facility Management Services - LumpSum Based - -; 8GB or 16GB DDR4 RAM with Installation; - , Facility Management Services - LumpSum Based - -; SMPS or Motherboard; - , Facility Management Services - LumpSum Based - -; Windows and Software Installation; - , Facility Management Services - LumpSum Based - -; Monitor Display Repair; - , Facility Management Services - LumpSum Based - -; Laptop Charger; - , Facility Management Services - LumpSum Based - -; Online UPS Repair Service Charge; - , Facility Management Services - LumpSum Based - -; Offline UPS Repair; - , Facility Management Services - LumpSum Based - -; Online UPS Battery 12V 7AH Replacement; - , Facility Management Services - LumpSum Based - -; Online UPS Battery 12V 42AH Replacement; - , Facility Management Services - LumpSum Based - -; 12V 65AH Battery for 1KVA UPS; - , Facility Management Services - LumpSum Based - -; 1KVA UPS Battery Replacement; - , Facility Management Services - LumpSum Based - -; Cat6 Cable Laying including PVC Casing or Conduit; - , Facility Management Services - LumpSum Based - -; Network Switch Configuration and Management; - , Facility Management Services - LumpSum Based - -; IO Port RJ45 Jack Repair and Replacement; - , Facility Management Services - LumpSum Based - -; Computer Networking; - , Facility Management Services - LumpSum Based - -; Cat6 Wire Laying Charge including Wire; - , Facility Management Services - LumpSum Based - -; Networking Switch or Router; - , Facility Management Services - LumpSum Based - -; CCTV Camera Repair and Lens Adjustment; - , Facility Management Services - LumpSum Based - -; NVR DVR Channel Troubleshooting and Configuration; - , Facility Management Services - LumpSum Based - -; CCTV New Installation per Camera; - , Facility Management Services - LumpSum Based - -; Hard Disk for CCTV at least 2TB; - , Facility Management Services - LumpSum Based - -; Miscellaneous Hardware for CCTV; - , Facility Management Services - LumpSum Based - -; CCTV Position Change Charge; -
Delivery Details
Delivery Locations
1
Delivery Cities
Gurugram
Delivery Pincodes
122001
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Vineet | 122001,Mini Secretariat Gurugram | Gurugram | Haryana | 122001 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 5
GeM-Bidding-9994384.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
41
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Required Documents
GST registration
PAN card
Experience certificates for relevant facility management and IT service delivery
Financial statements demonstrating stability
EMD documents (as applicable per tender guidance)
Technical bid documents and compliance certificates
OEM authorization certificates (if applicable)
Frequently Asked Questions
Key insights about HARYANA tender market
How to bid for facility management tender in Gurgaon Haryana 2026
Bidders must submit GST, PAN, experience certificates, financial statements, and EMD as applicable, along with technical compliance. Ensure local Haryana office presence, provide a toll-free support number, and an escalation matrix. The contract is for 1 year with possible 2-year extension; verify scope adjustments up to 50%.
What documents are required for Haryana facility management bid 2026
Required documents include GST certificate, PAN card, experience certificates for IT/FM services, financial statements, EMD documents, and OEM authorizations if applicable. Upload certificates in line with Bid Document, ATC, and corrigenda; ensure service capability in Haryana.
What are the delivery terms for Haryana FM services tender 2026
Delivery is on-site lump-sum service in Gurgaon with 1-year validity and potential 2-year extension at same rate. Scope may increase up to 50% with consent; ensure timely response, installation and configuration for CCTV, networking, UPS, and hardware tasks.
What are the support requirements for Haryana service contract 2026
Bidders must provide a dedicated toll-free service line and an explicit escalation matrix. Office presence in Haryana is mandatory, with timely on-site service and remote support. Escalation contacts should include multiple levels of response times for critical faults.
What standards or certifications are required for Haryana bid 2026
Submit OEM authorizations where needed; ensure compliance with local service standards and any IS/ISO requirements mentioned in ATC. Use ISI/ISO labels if specified in documentation and provide relevant compliance certificates with bid submission.
When is the contract period and possible extension for Haryana FM services
Initial contract term is 1 year from award. If performance is satisfactory, extension up to 2 years may be granted on the same rates and terms, subject to competent authority approval and continued service performance.