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Indian Air Force KYOCERA Printer Repair Tender Agra Uttar Pradesh 2026

Bid Publish Date

13-Jul-2026, 5:50 pm

Bid End Date

28-Jul-2026, 11:00 am

Progress

Issue13-Jul-2026, 5:50 pm
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • In-state service office requirement with documentary evidence
  • Malicious Code Certificate mandatory for hardware/software
  • 50% quantity/duration flex in both pre- and post-award stages
  • On-site delivery/installation address in Agra, UP
  • Dedicated toll-free support line for service
  • KYOCERA printer repair/overhauling service at buyer premises

Categories 2

Tender Overview

The Indian Air Force (Department of Military Affairs) invites bids for Repair and Overhauling Service of KYOCERA computer printers, to be performed at the Buyer Premises in Agra, Uttar Pradesh. The scope is limited to repair/overhaul of printers and related services, with delivery/installation potentially at the specified address: 11 Tettra School, 4 Wing Air Force Station Agra, Ajit Nagar Gate, Agra. A key differentiator is the mandated in-state service presence and the explicit 50% option clause for quantity or duration adjustments, applicable even after contract award. This tender emphasizes service support and cybersecurity assurances through a Malicious Code Certificate. Unique terms include an on-site delivery/installation condition and a state-based service office requirement.

Technical Specifications & Requirements

  • Product category: Repair and Overhauling Service for KYOCERA printers; no BOQ items listed.
  • Location for delivery/installation: Agra, Uttar Pradesh; address provided in terms and conditions.
  • Key contractual clauses: 50% option to modify contract quantity or duration; lump-sum scope may be expanded by up to 50% with provider consent.
  • Security/compliance: mandatory Malicious Code Certificate declaring no embedded malware; risk of breach if violated.
  • Serviceability: office presence of the service provider within the consignee's state; documentary evidence required.
  • Other: dedicated/toll-free service support line; installation and commissioning, if in scope, at the specified site.

Terms, Conditions & Eligibility

  • Delivery/installation address: 11 Tettra School, 4 Wing Air Force Station Agra, Ajit Nagar Gate, Agra 282008.
  • Quantity/duration adjustment: up to 50% increase/decrease allowed during contract issue and post-award; scope expansion for lump-sum contracts with provider consent.
  • Malicious Code Certificate: mandatory submission confirming absence of embedded malicious code in hardware/software.
  • Service presence: the service provider must maintain an office in the same state as the consignee; documentary evidence required.
  • Support: dedicated/toll-free service line required; readiness for on-site service and installation if covered.
  • EMD/value details: not specified in data available; bidders should verify with the tender notice.
  • Documentation: submission must include required compliance certificates and OEM authorizations as applicable.

Key Specifications

  • Product/service: Repair and Overhauling Service for KYOCERA computer printers

  • Delivery/installation location: 11 Tettra School, 4 Wing Air Force Station Agra, Ajit Nagar Gate, Agra 282008

  • EMD/Estimated value: Not specified in provided data (verify in tender notice)

  • Standards/Certifications: Malicious Code Certificate requirement; in-state service office evidence

  • Warranty/Support: Not specified; service support line required

  • OEM/Brand: KYOCERA printers; potential OEM authorizations may be required

Terms & Conditions

  • 50% quantity/duration adjustment rights at contract issue and post-award

  • On-site delivery/installation location in Agra, UP

  • Mandatory Malicious Code Certificate and in-state service office evidence

Important Clauses

Payment Terms

Not specified in data; bidders to confirm terms in tender documentation and budget controls.

Delivery Schedule

Delivery/installation at the Agra address; exact timelines to be defined in the contract after award.

Penalties/Liquidated Damages

Not specified in data; verify in bid terms and conditions for SLA-based penalties.

Bidder Eligibility

  • Must have capability for on-site printer repair/overhaul services

  • In-state service office or ability to establish within Uttar Pradesh

  • Compliance with Malicious Code Certificate submission

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Repair and Overhauling Service - Computer Printers; KYOCERa; Yes; Buyer Premises

Delivery Details

Delivery Locations

1

Delivery Cities

AGRA

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-AGRAAGRA--1--

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 7

GeM-Bidding-9571623.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for printer repair/overhaul services

4

Financial statements (where applicable)

5

EMD documentation (amount not specified in data; verify tender notice)

6

Technical bid documents and compliance certificates

7

OEM authorizations for KYOCERA printers (where applicable)

8

Malicious Code Certificate

9

Proof of service office in-state with documentary evidence

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for KYOCERA printer repair tender in Agra 2026?

Bidders must submit GST, PAN, experience certificates, financials, EMD documents, technical compliance, and OEM authorizations. Include Malicious Code Certificate and proof of in-state service office. Delivery/installation location is Agra, with a 50% quantity/duration adjustment option during award. Ensure KYOCERA printer expertise and on-site support readiness.

What documents are required for the IAF Agra printer tender 2026?

Required documents include GST certificate, PAN card, experience certificates for printer repair, financial statements, EMD submission, technical bid, OEM authorizations (KYOCERA), Malicious Code Certificate, and proof of service office in Uttar Pradesh. Ensure all documents are current and correctly certified.

What are the technical requirements for KYOCERA printer repair in Agra?

Technical scope covers repair and overhauling of KYOCERA printers at buyer premises in Agra. No BOQ items are listed; bidders must demonstrate capability for on-site diagnosis, parts sourcing, and safe installation. Ensure compliance with Malicious Code Certificate and service availability within state.

When is the delivery location for the Agra printer service contract?

Delivery/installation must occur at 11 Tettra School, 4 Wing Air Force Station Agra, Ajit Nagar Gate, Agra 282008. The contract allows a 50% adjustment in quantity or duration; post-award scope changes require provider consent and formal contract amendment.

What is the purpose of the Malicious Code Certificate in this tender?

The certificate confirms hardware/software supplied contains no embedded malware that could disrupt operation or exfiltrate data. Breach or IP infringements due to malicious code trigger procurement contract breach. Include with bid submission as part of security compliance.

What are the eligibility criteria for service offices for this procurement?

Bidders must prove existence of an office within the consignee's state (Uttar Pradesh) or establish a compliant presence with documentary evidence. This enables local service support, timely maintenance, and compliant installation within Agra.

What are the payment terms for the IAF Agra printer repair contract?

Payment terms are to be defined in the contract; bidders should look for milestone-based payments aligned with delivery and commissioning. Confirm whether advance, progress, or post-delivery payment applies, and the schedule and penalties for late payments.

How to verify OEM involvement for KYOCERA printers in this bid?

Submit OEM authorization demonstrating legitimate rights to service KYOCERA printers, along with model-specific certifications if required. Verify that spares, tools, and firmware support are available for the Agra location and that service technicians are trained by KYOCERA-approved programs.

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