Field Operations Division NSO Visakhapatnam Aadhaar Enabled Biometric Attendance System Tender 2026

Tender Overview

Field Operations Division (fod) of the National Sample Survey Office (NSSO) invites bids for an Aadhaar Enabled Biometric Attendance System (AEBAS) in Visakhapatnam, Andhra Pradesh. The procurement encompasses biometric attendance hardware/software under a government-wide contract with quantity adjustment options up to 25% of the bid and potential extensions at contracted rates. The award will require establishment of functional service centres in the consignee state if carry-in warranty applies, or on-site warranty where applicable. An emphasis on dedicated support channels and a defined escalation matrix is required to ensure continuous attendance operations. The BOQ shows no items currently listed, signaling a potential framework or phased procurement. Unique terms demand readiness to scale delivery and sustain post-implementation support.

Technical Specifications & Requirements

• Product category: Aadhaar Enabled Biometric Attendance System (AEBAS) for NSO field operations
• Basic OS/Device details: generic descriptors provided; concrete specifications not listed
• Biometric modality: not explicitly specified in the available data; system must support typical biometric enrollment and verification workflows
• Standards: explicit standards not enumerated in the data; bidders should anticipate standard government biometric acceptance and interoperability requirements
• Delivery/installation: option clause permits quantity adjustments up to 25% during contract execution; delivery period calculations follow original delivery period with minimum 30 days added when applicable
• Service requirements: functional Service Centre in each consignee state for carry-in warranty; or establish within 30 days of award; dedicated toll-free service line and escalation matrix required
• Documentation: ensure readiness for warranty/support documentation and OEM authorizations as per ATC terms

Terms, Conditions & Eligibility

• EMD/security terms: not disclosed in the provided data; bidders should expect standard government security deposits or online payment as per policy
• Delivery: option clause allows up to 25% quantity variation during and after award with calculated extension time; minimum 30 days additional schedule
• Service/support: mandatory functional service centres (state-wise) within 30 days of award; dedicated toll-free number and escalation matrix required
• Payment terms: not specified in data; typical cycles may apply post-installation and acceptance
• Documentation: ensure GST registration, PAN, experience certificates, financials, OEM authorizations, and technical bid documents per ATC
• Other: compliance with delivery & warranty conditions, and adherence to escalation protocols and service-level commitments