Directorate Of Industries Maharashtra AMC for Pre-owned Products Maintenance Tender Nagpur 2026
Bid Publish Date
21-Sep-2026, 6:31 pm
Bid End Date
01-Oct-2026, 7:00 pm
EMD
₹10,000
Location
Progress
Key Highlights
- • In-state service provider requirement with documentary evidence
- • Dedicated toll-free service number and escalation matrix
- • MSE reservation for State micro and small enterprises with Udyam validation
- • OEM/manufacturer eligibility for service provision and online verification
- • 50% quantity or duration flexibility at award/ during execution
- • EMD amount clearly specified: ₹10,000
- • No explicit product specs; focus on AMC/CMC scope for pre-owned items
- • Mandatory certificates and timely submission as per ATC/Corrigendum
Tender Overview
The Directorate Of Industries, Industries Department Maharashtra, invites a monthly AMC/CMC for pre-owned products in Nagpur, Maharashtra. The bid carries an EMD of ₹10,000 and targets service providers for ongoing maintenance and official work support. The procurement includes a flexible scope clause allowing up to 50% adjustment in quantity or contract duration at award and during execution. State-level MSE reservation applies for eligible bidders with valid Udyam registration, provided the bidder is the OEM/manufacturer of the offered service. An in-state service presence is mandatory, with a dedicated support structure and escalation process. This tender emphasizes service delivery readiness, local presence, and compliant documentation rather than a new equipment purchase. Unique aspects include the mandatory in-state office requirement, toll-free service contact, and escalation matrix provisioning, alongside standard procurement policy adherence. Target bidders should prepare to demonstrate capability for monthly AMC/CMC activities and ensure online verification of MSE eligibility.
Technical Specifications & Requirements
- EMD: ₹10,000 (to be submitted as specified in tender terms)
- Service scope: Monthly AMC/CMC for pre-owned products; no explicit product list provided in data
- Location requirement: Office of the service provider must be located in the state of Maharashtra, with documentary evidence
- Support commitments: Dedicated toll-free telephone line and an escalation matrix for service issues
- MSE reservation: Procurement reserved for State Micro & Small Enterprises with valid Udyam Registration (OEM/manufacturer only)
- Documentation: Upload of required certificates and evidences as per terms; suppliers must be online-validated for MSE benefits
- Flexibility clause: Option to increase/decrease contract quantity or duration up to 50% at issuance or within contract execution
- Compliance: Bidder must meet standard transparency and financial solvency requirements; no dates or BOQ items specified
Terms, Conditions & Eligibility
- EMD: ₹10,000; ensure submission per bid terms
- State presence: Office located in Maharashtra; documentary evidence required
- Support infrastructure: Dedicated toll-free service number and documented escalation matrix
- MSE reservation: Available to eligible State of Bid Inviting Authority MSEs with online Udyam validation; OEM-only for services
- Financial/legal: Bidder must not be under liquidation or bankruptcy; upload undertaking
- Documentation: All certificates and documents sought in bid/ATC/Corrigendum must be uploaded
- Quantity/duration flexibility: Up to 50% adjustment allowed at contract award or during execution
- Eligibility checks: Public procurement norms apply; non-compliant bids may be rejected
Key Specifications
-
Service category: Monthly AMC/CMC for pre-owned products
-
EMD amount: ₹10,000
-
Service provider location: Maharashtra state
-
Support channels: Dedicated toll-free number; escalation matrix
-
MSE reservation: Requires online Udyam validation and OEM eligibility
-
Contract flexibility: Up to 50% change in quantity or duration
Terms & Conditions
-
EMD of ₹10,000 must be submitted with bid
-
In-state office presence is mandatory
-
50% scope/duration flexibility at award and during execution
Important Clauses
Payment Terms
Not specified in data
Delivery Schedule
Not specified in data
Penalties/Liquidated Damages
Not specified in data
Bidder Eligibility
-
OEM/manufacturer status for offered services
-
Udyam online validation for MSE reservation
-
No liquidation or bankruptcy status
Tender Data
Bid Details
Quantity
2
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
20
Experience Required
1 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - Required a person for official work ( Clerk); NA; Annual Maintenance Contract (AMC); Monthly; Yes
Advisory Bank
State Bank of India
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Nagpur
Delivery Pincodes
440001
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Chetan Dattatray Barge | 440001,district indutrial center,Udyog Bhavan , 2 nd floor, Civil line, Nagpur | Nagpur | Maharashtra | 440001 | 2 | - | Number of months within the contract period for which service is required : 11 |
Authority Records
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Documents 6
GeM-Bidding-9924682.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
4
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Required Documents
GST registration certificate
PAN card
Experience certificates for similar AMC/CMC projects
Financial statements (last 2-3 years)
EMD submission proof (₹10,000)
Technical bid documents and bid security, if applicable
OEM authorization or proof of OEM/manufacturer status for offered services
Udyam Registration proof (for MSE reservation eligibility)
Frequently Asked Questions
Key insights about MAHARASHTRA tender market
How to bid for AMC maintenance of pre-owned products in Nagpur?
Bidders should submit an EMD of ₹10,000, provide in-state Maharashtra office proof, and upload OEM authorization if offering services. Ensure online Udyam validation for MSE benefits and attach required financial and experience certificates. Follow the tender terms, including the 50% scope flexibility condition, and supply the necessary service escalation matrix.
What documents are required for Maharashtra AMC tender eligibility?
Submit GST registration, PAN, last 2-3 years of financial statements, experience certificates for AMC work, EMD proof of ₹10,000, technical bid documents, and OEM authorization. Include Udyam registration proof for MSE eligibility and documentary evidence of in-state service presence.
What are the technical specifications for the Nagpur service AMC tender?
No explicit product specs are listed. The tender focuses on monthly AMC/CMC for pre-owned products, requiring a Maharashtra-based service office, a dedicated toll-free line, escalation matrix, and compliance with bid conditions. Emphasizes service readiness and documentation over new equipment features.
What is the EMD amount and its purpose in this tender?
The EMD is ₹10,000. It acts as bid security to deter non-serious bidders and ensures commitment to the procurement process. Submission must conform to GeM/Tender guidelines and be accompanied by the other required bid documents.
What are the 50% quantity/duration flexibility terms in this bid?
The buyer may increase or decrease contract quantity or duration up to 50 percent at the time of issue and can adjust within execution with the service provider’s consent. This applies to lumpsum-based service contracts and annual maintenance scenarios.
Who is eligible for MSE reservation under this Maharashtra tender?
MSE eligibility is for State Micro and Small Enterprises with valid Udyam Registration. The bidder must be the OEM/manufacturer of the offered service; traders/resellers are not eligible. Online validation and buyer evaluation confirm eligibility.
What support facilities must the bidder provide for service?
Bidders must provide a dedicated toll-free service number and an escalation matrix with contact details. An in-state service presence and documented evidence of local office are mandatory to meet the tender’s service commitments.
When is the tender expected to be active for Nagpur procurement?
Dates are not specified in the provided data. Bid submissions should follow GeM portal instructions, attach all mandatory documents, and monitor the Organization’s notifications for any ATC/Corrigendum that may adjust timelines.