GEM

School Education & Literacy Development Department Facility Management Services Tender Ranchi Jharkhand 2025

Bid Publish Date

21-Nov-2025, 3:51 pm

Bid End Date

01-Dec-2025, 4:00 pm

Value

₹2,90,000

Progress

Issue21-Nov-2025, 3:51 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 5

Tender Overview

The tender is issued by the School Education & Literacy Development Department for Facility Management Services – LumpSum Based in RANCHI, JHARKHAND 829205. The contract covers Facility Management Services with O&M for electronics and consumables to be supplied by the buyer, with an estimated contract value of ₹290,000. Bidder must ensure a local service footprint in Jharkhand and provide dedicated support channels as per ATC clauses, including a toll-free number and an escalation matrix. The commercial terms allow a contract quantity or duration adjustment up to 25% at issue time, and a similar adjustment post-issue. A non-blacklisting affidavit and signed bid are mandatory. This procurement emphasizes on-site service presence and compliant governance in state.

Technical Specifications & Requirements

  • Organization: School Education & Literacy Development Department (Ranchi, Jharkhand) procurement of Facility Management Services – LumpSum with electronics O&M.
  • Estimated value: ₹290,000; No BOQ items listed; scope includes service delivery rather than product manufacture.
  • Service requirements: lump-sum FM service, electronics maintenance (O&M), consumables to be provided by buyer.
  • Contract flexibility: quantity/duration can be increased up to 25% at contract issue and post-issue within same limit.
  • ATC conditions: non-blacklisting affidavit, signed bid, office of service provider in the consignee state, dedicated toll-free service line, and escalation matrix for support.
  • Support & compliance: service provider must maintain local presence and provide documented evidence of service capability.

Terms, Conditions & Eligibility

  • EMD: Not specified in data; bidders should verify prevailing tender terms.
  • Local presence: Office of the service provider in Jharkhand with documentary evidence.
  • Support: Dedicated/toll-free telephone number; escalation matrix for service support.
  • Documentation: Non-blacklisting affidavit; signed bid plus acceptance declaration.
  • Payment & delivery: No explicit delivery timeline provided; terms to be clarified in the final contract.
  • Additional clauses: 25% quantity/duration flex; excess settlement option with addon charges up to a specified percentage; overall invoices must include declared addons with supporting documents.

Key Specifications

  • Facility Management Services – LumpSum base contract

  • O&M for Electronics Work (as per title/ATC)

  • Consumables to be provided by buyer

  • Estimated contract value: ₹290,000

  • Contract flexibility: ±25% quantity/duration

  • Local service presence requirement: Office in Jharkhand

  • Dedicated toll-free service line and escalation matrix

  • Non-blacklisting affidavit and signed bid

Terms & Conditions

  • 25% contract quantity/duration adjustment allowed at issue and post-issuance

  • Excess settlement: extra charges allowed up to a specified percentage with documentation

  • Service provider must have a Jharkhand presence and toll-free support

  • Non-blacklisting affidavit and signed bid mandatory

  • Consumables to be supplied by buyer; FM services LumpSum

Important Clauses

Payment Terms

Not explicitly defined; final terms to be set in contract; anticipate lump-sum fee with possible addons under excess settlement

Delivery Schedule

Delivery/implementation timelines not specified; confirm in contract negotiations; ensure on-site service capability in Jharkhand

Penalties/Liquidated Damages

No LD details provided; to be detailed in contract; expect SLA-based penalties for non-performance

Bidder Eligibility

  • Proven experience in facility management services or electronics O&M

  • Demonstrable financial capacity to handle ~₹2.9 Lakh contract value

  • Evidence of Jharkhand-based office or ability to establish local presence

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar facility management services

4

Financial statements (last 2-3 years) demonstrating financial stability

5

EMD/Security deposit documentation (if required per ATC) or evidence of exemption

6

Technical bid documents showing compliance with service scope

7

OEM authorizations or service partner certifications (if applicable)

8

Non-blacklisting affidavit

9

Signed bid with acceptance to ATC clauses

10

Documentary evidence of local office in Jharkhand

Frequently Asked Questions

Key insights about JHARKHAND tender market

How to bid on the facility management tender in Ranchi Jharkhand 2025?

Bidders should submit a signed bid with acceptance to ATC clauses, provide a non-blacklisting affidavit, and include GST, PAN, experience certificates, financials, and proof of Jharkhand-based service presence. Ensure compliance with 25% quantity/duration flex and toll-free support requirements.

What documents are required for the FM services tender in Jharkhand?

Submit GST registration, PAN card, last 2-3 years financial statements, experience certificates for similar FM/Electronics O&M projects, non-blacklisting affidavit, signed bid, and documentary evidence of Jharkhand office presence or ability to establish local office.

What are the technical scope and standards for electronics O&M in this tender?

The scope is electronics O&M under LumpSum FM services with consumables provided by the buyer; specific standards are not listed here—confirm in final contract and ensure local support capability plus escalation matrix.

What is the estimated contract value and potential quantity adjustment?

Estimated value is ₹290,000. The contract allows a quantity or duration adjustment up to 25% at issue and post-issue, requiring acceptance of revised terms by the bidder.

What is required for service support and escalation in Ranchi?

Bidders must provide a dedicated toll-free service line and an escalation matrix; office presence in Jharkhand must be documented, enabling prompt local service support.

How will payments and penalties be structured for this tender?

Payment terms are to be finalized in contract; LDs are not specified here. Suppliers should expect SLA-based penalties for delays and performance, with potential excess settlement invoicing for addons as declared.

What is the timeline for submitting the bid and related documents?

Exact bid submission deadlines are not provided here; bidders should monitor the procurement portal for final dates, and prepare signed bid, affidavits, GST, PAN, and local office evidence in advance.

Are consumables to be supplied by the buyer or vendor for this FM tender?

Consumables are to be provided by the buyer; the vendor’s scope is LumpSum FM services and O&M for electronics, with the buyer handling consumable supply logistics.

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