Indo-Tibetan Border Police Lift Maintenance Tender Lucknow UP 2026 IS 550 Compliant
Bid Publish Date
04-Sep-2026, 12:44 am
Bid End Date
25-Sep-2026, 12:00 pm
Value
₹2,70,528
Progress
Key Highlights
- • State-based service office mandatory for service support in Lucknow, UP
- • Dedicated toll-free service number required for ongoing elevator maintenance
- • FDR-based security deposit acceptable; must be in DIG SHQ(LUCKNOW) ITBP name
- • 50% quantity/duration flex allowed pre/post contract issuance for lumpsum services
- • Delivery and installation at ITBP SHQ Lucknow premises; multiple site addresses referenced
- • ATC requires uploading all specified certificates and documents; non-submission risks rejection
- • No BOQ items listed; contract scope driven by complete elevator maintenance rather than parts list
- • Estimated value ₹270,528 indicates moderate-scale O&M contract for lifts
Tender Overview
Organization: Indo-Tibetan Border Police (ITBP) under the Central Armed Police Forces. Service: Operation and Maintenance of Lifts (Elevators) – Complete System. Estimated Value: ₹270,528. Location: Lucknow, Uttar Pradesh (SHQ Lucknow ITBP offices – multiple sites). This tender emphasizes O&M for elevator systems with on-site installation/commissioning where applicable, and requires a local service presence. A core differentiator is the Bid Specific ATC including mandatory service-support infrastructure (toll-free), and the option clause allowing up to 50% variation in contract quantity or duration. Unique delivery at ITBP SHQ Lucknow sites highlights logistical specificity. The overall scope arises from a government security agency requiring reliable, state-based service support and documented compliance.
Technical Specifications & Requirements
- Category: Operation & Maintenance of Lifts (Elevators) – Complete System.
- Delivery/Installation: On-site at SHQ(Lucknow) ITBP locations; multiple addresses referenced in ATC.
- Service Office: Must maintain an in-state service office; documentary evidence required.
- Service Support: Dedicated toll-free number for service support required.
- Security Deposit: Performance security via PBG or Fixed Deposit Receipt (FDR) in the name of DIG SHQ(LUCKNOW) ITBP; original FDR must be delivered within 15 days of award.
- ATC Compliance: Upload required certificates/documents; non-submission risks rejection.
- Value Detail: Estimated value indicates a moderate-scale maintenance contract; EMD not explicitly disclosed.
- BOQ: No items listed; implies a contract-based service with ongoing maintenance.
Terms, Conditions & Eligibility
- Quantity/Duration Flexibility: Option Clause allows up to 50% increase/decrease before contract issuance and after issuance for lumpsum service contracts.
- Delivery Address: SHQ Lucknow ITBP locations; installation/commissioning as applicable.
- Office & Support: Local in-state service office and dedicated support channel required.
- Documentation: Upload required certificates and documents as per ATC; failure leads to rejection.
- Security Deposit: FDR acceptable; must be pledged and released on demand; must be delivered within 15 days of award.
- ATC Compliance: Ensure all bidder documents are in order; non-compliance risks disqualification.
Key Specifications
-
Product/Service: Operation and Maintenance of Lifts (Elevators) – Complete System
-
Estimated contract value: ₹270,528
-
Delivery/installation location: SHQ Lucknow ITBP addresses in Lucknow, UP
-
Service office requirement: in-state presence with documentary evidence
-
Support: dedicated toll-free number for service
Terms & Conditions
-
50% contract quantity/duration variation allowed pre/post award
-
Delivery/installation at SHQ Lucknow ITBP locations
-
FDR acceptable as security deposit with 15-day delivery of original document
Important Clauses
Payment Terms
No explicit payment timeline stated; ensure terms align with purchaser ATC and contract award; PBG/FDR security deposit must be properly endorsed and delivered
Delivery Schedule
Actual delivery and installation at ITBP SHQ Lucknow sites per ATC; ensure readiness for on-site service initiation
Penalties/Liquidated Damages
No explicit LD rate provided; refer to standard GeM GTC and ATC for penalties related to service delays or non-compliance
Bidder Eligibility
-
Must demonstrate experience in elevator maintenance for government or security agencies
-
Must have in-state service office in Uttar Pradesh with verifiable address
-
Must provide dedicated toll-free support channel
-
Must comply with all ATC certificate/document submission requirements
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
75 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
20 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
2
Experience Required
5 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Operation And Maintenance Of Lifts (Elevators) - Complete System
Delivery Details
Delivery Locations
1
Delivery Cities
Lucknow
Delivery Pincodes
226301
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Vijay Pratap | 226301,SHQ (LUCKNOW) INDO TIBETEAN BORDER POLICE FORCE , P.O- JAITIKHERA, TEH- MOHANLALGANJ, LUCKNOW, 226301 | Lucknow | Uttar Pradesh | 226301 | 1 | - | Number of months for which Operations & Maintenance service is required during contract period : 12 |
Authority Records
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Documents 6
GeM-Bidding-9845951.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar elevator maintenance projects
Financial statements (last 2-3 years) demonstrating capacity
EMD submission proof (if applicable) or alternative as permitted
Technical bid documents showing compliance with ATC
OEM authorizations or service partner certificates (if applicable)
FDR or Bank Guarantee aimed at DIG SHQ(LUCKNOW) ITBP (if selected)
Frequently Asked Questions
How to bid on ITBP lift maintenance tender in Lucknow?
Bidders must submit all ATC-required certificates, establish an in-state service office in UP, and provide FDR or PBG security. Include experience certificates for elevator maintenance, GST, PAN, and financial statements. The contract allows up to 50% change in quantity/duration before award. Ensure on-site delivery at SHQ Lucknow ITBP addresses.
What documents are required for ITBP complete lift system maintenance tender in Lucknow?
Submit GST certificate, PAN, 2–3 years of elevator maintenance experience, financial statements, EMD proof or exemption, technical compliance documents, OEM authorization if applicable, and a valid FDR or PBG pledged to DIG SHQ(LUCKNOW) ITBP, with original delivered within 15 days of award.
What are the delivery feasibility and installation requirements for Lucknow ITBP lifts?
Delivery must occur at SHQ(Lucknow) ITBP sites in Lucknow, UP. Installation/commissioning, if in scope, should align with site readiness and ITBP schedules. The service office must be in-state, and a dedicated support line must be operational for the contract duration.
What standards or certifications are required for elevator maintenance bidding in UP?
Bidders should provide ISI/ISO certifications applicable to elevator maintenance, along with OEM authorizations if OEM-specific service is required. Submit certificates during bid submission and ensure compliance with ATC documentation requirements.
What is the estimated contract value and payment terms for this Lucknow tender?
Estimated value is ₹270,528 for complete lift system O&M. While explicit payment terms are not provided, security deposits may be via PBG or FDR; ensure terms align with GeM GTC and ATC, and confirm payment cycles during bid clarification.
How does the 50% option clause affect elevator maintenance contracts in this tender?
The buyer may increase or decrease contract quantity or duration up to 50% at contract issue, and up to 50% after issuance. For lumpsum services, scope/value may increase by up to 50% with service provider consent; plan contingencies accordingly.
What is the required service-support setup for ITBP Lucknow lift maintenance?
A dedicated toll-free service number is mandatory, with an in-state service office in Uttar Pradesh. Ensure rapid response capability, documented in the bid, and provide contact points for on-site support within the defined region.
What are the security deposit requirements for ITBP elevator maintenance bidding?
Security deposit can be furnished as an FDR or PBG. FDR must be in the name of DIG SHQ(LUCKNOW) ITBP and delivered within 15 days of award. Ensure endorsement on the back of the FDR and provide scanned copies with the bid.