Open Tender for Customized AMC/CMC for Pre-owned Products - Annual Maintenance Contract AMC for Bomb Calorimeter an in SAMBALPUR, ODISHA

The eligibility requirements include being a registered entity capable of demonstrating adequate experience in providing maintenance services comparable to the AMC services detailed in the tender. This may involve previous contracts or existing certifications.

Bidders must prepare to submit necessary certificates associated with their organizational registration, past contracts related to AMC services, and any technical certifications related to laboratory instruments and maintenance.

The registration process involves submitting the necessary documents outlined in the tender, including experience criteria and additional documents as requested in the ATC. Ensure that all documents meet the required formats stipulated in the tender documents.

Bidders should ensure that all submitted documents are in PDF format for uniformity and compatibility. Specific document specifications may also appear in the tender documents.

Technical specifications encompass a comprehensive outline of the maintenance services to be provided, including types of instruments serviced, expected service intervals, troubleshooting protocols, and overall service capabilities.

Bidders must comply with established quality standards relevant to laboratory maintenance services, including ISO certifications and other recognized industry benchmarks that ensure reliability and performance of laboratory instruments.

Yes, bidders must adhere to all local laws, regulations, and industry compliance requirements relating to the maintenance of laboratory equipment and the provision of AMC services.

The testing criteria consist of ensuring that the laboratory instruments function accurately and reliably post-service, aligned with manufacturers' specifications, and validated through appropriate testing processes.

A deposit of ₹15,000 is required as an Earnest Money Deposit (EMD) to participate in this tender. This amount serves as a security guarantee and will be forfeited in case of withdrawal or non-fulfillment of contract obligations.

Performance security conditions will typically involve providing a percentage of the total contract value as a performance guarantee upon award, which must remain intact throughout the contract duration.

Payment terms will be explicitly stated in the contract, potentially requiring milestone payments based on servicing completion or intervals specified in the maintenance agreement.

The price evaluation will be based on a total value-wise approach, taking into account both financial proposals and technical compliance, ensuring that bids are competitively assessed.

Submissions need to be made electronically via the designated tender platform, adhering to any outlined methods provided in the tender documents including submission portals or any specified email formats.

While specific timelines may vary, the typical process includes evaluation and result notifications post the bid opening session, communicated as stipulated in the tender documents.

Yes, Micro, Small, and Medium Enterprises (MSEs) may receive preferential treatment in the evaluation process, including potential price relaxation and exemption from certain qualification criteria.

Startups may also enjoy benefits designed to promote new businesses, including reduced compliance requirements and support in meeting the eligibility criteria based on government directives.

The tender encourages local sourcing and maintenance services, aligning with the 'Make in India' policies aimed at bolstering domestic manufacturing and service capabilities.

Bidders must adhere to applicable local content and procurement rules, mandating a specified percentage of materials and services be sourced locally to align with governmental guidelines.