Contract Bidding Open For Providing Annual maintenance at Kailsagiri Hill, Health Arena and Teneti Park Visakhapatnam for the period from 1-5-2026 to 31-3-2027 (11 months). in VISAKHAPATANAM, ANDHRA PRADESH

Eligibility Criteria 1. The agency should have housekeeping services supply agency with the commissioner of labor department, Government of Andhra Pradesh (Contract labour (R and A ) Act, 1970 (License of Contractor Establishment ) state government department since last two years. 2. The bidder should have satisfactorily provided housekeeping services to state run departments / organizations during the last five financial years (05) financial years 2020-21,2021-22, 2022-23, 2023-24, 2024-25. Copies of agreements and work orders to be enclosed. 3. Bidder should have executed Single contract value of Minimum 120 lakhs (similar nature of housekeeping services) in any one financial year during the last five (05) financial years of 2020-21,2021-22, 2022-23, 2023-24, 2024-25. (Proof of experience certificate should be submitted. Copies of agreements and work orders cannot be treated as proof of experience. 4. Average annual turnover of the agency / firm should not be less than Rs.5 Crore for the last three year?s (Financial years) viz, FY 2022-23, 2023-24, 2024-25. A certificate of the bidder?s turnover for the years 2022-23, 2023-24, 2024-25 in Rupees must be enclosed and be duly certified by firm of chartered accountants. 5. The agency should have minimum employees of more than 50 no?s in on role in valid contract labor license should be produced and the agency should have documents providing with EPF and ESI challans (payments proof with TRRN details) should be enclosed for the FY 2022-23, 2023-24, 2024-25. 6. The agency should have registered in Visakhapatnam district (local) only proof to be enclosed. The bidder submitting the tender should have executed the maintenance works in any one year in the last three years in Municipal Corporation/ Municipalities / VMRDA Visakhapatnam 7. The bidders shall have experience of supplying of housekeeping services for not less than any two organizations in government departments last three financial year?s 2022-23, 2023-24, 2024-25. Copies of agreements and work orders to be submitted proof of experience. 8. The bidder participating in tender shall submit the list of machinery owned by them to execute the assigned work and the VMRDA Officials shall inspect the office premises and work site of the bidder along with the machinery available at site for verification before accepting technical bid. 9. The machinery includes vacuums cleaners, floor scrubbers, injection machines, jet sprays, auto scrubbers, foam machines etc. required for housekeeping maintenance works. The required machinery are not found by VMRDA officials on the day of verification at the mentioned location the bid would be disqualified without assigning any reasons. II. Eligibility Criteria / Qualification Requirements: 1. AMC Tender conditions a. The agency have to submit proof of technical / Other personal with qualification and number of workers presently being employed with proof of ESI, EPF and Labour registration. b. The agency should be in position and submit manpower minimum engagement per annum and 20 numbers as per the requirement in the schedule. 2. The bidder should submit EMD for Rs.61,400/- using net banking from the registered banks or Credit card/ debit card as per G.o Ms.No.08 dated 08.05.2016 of ITE& dept., Govt of A.P. EMD in the form of DD Shall not be excepted under any circumstance.

3. All the bidders should pay Transaction fee @ 0.03% of estimated contracted value (ECV) and service tax on transaction fee as levied by Government of India through electronic gateway payment system to Vupadi Techno Services, Vijayawada. 4. Even while execution of the work, if found that the contractor had produced false/fake certificates of experience he will be blacklisted and the contract will be terminated. 5. The lowest successful bidder should pay 0.04% of tendered contract value in the form of DD in favour of Andhra Pradesh Technology Services Limited and hand over the same to Executive Engineer-II, VMRDA, Visakhapatnam at the time of concluding agreement to sustain i.e., procurement initiations Research and Development Software application for automation of processes in users department. 6. During execution of work, the contractor shall take photographs at various stages at his own cost and produce three sets of the same to the Engineer-in-charge for documentation purpose. 7. Any further information can be obtained from the Office of the S.E-I, VMRDA, Visakhapatnam on all working days between 10.30 A.M to 5.00 P.M III. Procedure for Bid submission: ? Bidder need to contact Superintending Engineer-I, VMRDA, Visakhapatnam for information on e-procurement ? Bidder need to register on the electronic procurement market place of Government of Andhra Pradesh on registration on the www.apeprocurement.gov.in on registration on the e-procurement market place they will be provided with a user ID and password by the system using which they can submit their bids online. ? While registering on the e-procurement market place, Bidders need to scan and upload the required documents as per the Tender requirement in to their profile. ? The bidder should sign on all the statements, documents, certificates uploaded by him owning responsibility for their correctness/ authenticity. ? The bidder should submit the particulars invariably in the format specified in the tender schedule along with necessary certificates, failing which his tender shall be treated as incomplete and summarily rejected. ? The successful tenderer shall furnish the original hard copies of all the documents uploaded by him before concluding agreement. SPECIAL CONDTIONS: 1. The successful bidder should comply the following conditions for release of quarterly payment by the Engineer concerned. a. Strictly adhere to the cleaning of all facilities as mentioned in the schedule and engage the manpower accordingly as per the Visitors during peak hour. b. Lifting of garbage and transportation to the nearest GVMC Transfer station daily is the responsibility of the successful bidder. c. Manpower engaged should wear the uniform with logo of ?VMRDA ? on duty? during the duty timings. d. All payments should be subject to time to time inspections and satisfaction of the engineers and quality checks and certification. e. Penalty shall be imposed for improper maintenance and authority has the power to stop the payment for the period of improper maintenance / terminate the contract at any time for improper maintenance. f. Any complaints received on the maintenance of the Shopping Complex through tenants in respect of moping, wash rooms, absence of workers, attitude and behavior etc., shall be treated seriously and repetition of lapses shall be liable for termination of the contract at any time and black listing of the agency in future participation in VMRDA Tenders. g. In the absence / leave of the any worker, the agency has to engage the services of spare manpower. h. The works / other technical and non-technical employed by the firm during AMC shall be registered in Bio-Matric attendance to ensure strict duty timings. IV. General Terms & Conditions: 1. Bids are inviting on the e-procurement for the above-mentioned work from the Contractors / Contracting firms registered with Government of Andhra Pradesh. The details of Tender conditions and terms can be downloaded from the electronic procurement platform of Government of Andhra Pradesh i.e., www.apeprocurement.gov.in 2. Approximate Estimate Contract value of Work Rs. 61,37,507/- 3. Contractors would be required to register on the e-procurement Market Place www.apeprocurement.gov.in and submit their bids on line. The Department will not accept any bid submitted in the paper form. 4. The bidder should submit EMD for Rs.61,400/- using Net Banking from the Registered banks or credit card/debit cards as per G.O No.8 Dt: 08.05.2016 of ITE & C Dept., Govt. of A.P. EMD in the form of DD shall not accepted under any circumstances. 5. Period of completion of work: 11 Months 6. The bidders can view/download the tender documents from the ?e? market place. 7. Form of Contract: Lump sum contract 8. Class of Contractor eligible is as given below: a. The agency have to submit proof of technical / Other personal with qualification and number of workers presently being employed with proof of ESI, EPF and Labour registration. b. The agency should be in position and submit manpower minimum engagement per annum and 20 numbers as per the requirement in the schedule.

The bidder shall submit his response through Bid submission to the tender on eProcurement platform at www.apeprocurment.gov.in by following the procedure given below. The bidder would be required to register on the e-procurement market place https://tender.apeprocurement.gov.in and submit their bids online. Offline bids shall not be entertained by the Tender Inviting Authority for the tenders published in e-procurement platform. The bidders shall submit their eligibility and qualification details, Technical bid, Financial bid etc., in the online standard formats displayed in eProcurement web site. The bidders shall upload the scanned copies of all the relevant certificates, documents etc., in support of their eligibility criteria/technical bids and other certificate/documents in the eProcurement web site. The bidder shall sign on the statements, documents, certificates, uploaded by him, owning responsibility for their correctness/authenticity. The bidder shall attach all the required documents for the specific tender after uploading the same during the bid submission as per the tender notice and bid document. The Bidder shall also ensure prior to Final Bid submission that the Encryption certificate present in the DSC Key token is the same as that mapped into his Profile page in the Eprocurement system. Service provider shall not be responsible for Non-submission of Bid in case there is a variance in the Encryption certificate between the Key token and the Uploaded certificate in the Bidders profile in the Eprocurement system. Registration with eProcurement platform: For registration and online bid submission bidders may contact HELP DESK. https://tender.apeprocurement.gov.in Digital Certificate authentication: The bidder shall authenticate the bid with his Digital Certificate for submitting the bid electronically on eProcurement platform and the bids not authenticated by digital certificate of the bidder will not be accepted on the eProcurement platform. For obtaining Digital Signature Certificate, you may please Contact: You may please Contact Registration Authorities of any Certifying Authorities in India. The list of CAs are available by clicking the link https://tender.apeprocurement.gov.in/digital-signature.html# 3. Hard copies: i) Vide ref. G.O.Ms.No.174, I&CAD dept dated:1-9-2008, submission of original hard copies of the uploaded scanned copies of Proof of online Payment (Remittance)/BG towards EMD by participating bidders to the tender inviting authority before the opening of the price bid is dispensed forthwith. ii) All the bidders shall invariably upload the scanned copies of Proof of online Payment (Remittance)/BG in eProcurement system and this will be the primary requirement to consider the bid responsive. iii) The department shall carry out the technical evaluation solely based on the uploaded certificates/documents, Proof of online Payment (Remittance)/BG towards EMD in the eProcurement system and open the price bids of the responsive bidders. iv) The department will notify the successful bidder for submission of original hardcopies of all the uploaded documents Proof of online Payment (Remittance)/BG towards EMD prior to entering into agreement. v) The successful bidder shall invariably furnish the original Proof of online Payment (Remittance)/BG towards EMD, Certificates/Documents of the uploaded scan copies to the Tender Inviting Authority before entering into agreement, either personally or through courier or post and the receipt of the same within the stipulated date shall be the responsibility of the successful bidder. The department will not take any responsibility for any delay in receipt/non-receipt of original Proof of online Payment (Remittance)/BG towards EMD, Certificates/Documents from the successful bidder before the stipulated time. On receipt of documents, the department shall ensure the genuinity of the Proof of online Payment (Remittance)/BG towards EMD and all other certificates/documents uploaded by the bidder in eProcurement system. In support of the qualification criteria before concluding the agreement. 4. The GO. Ms. No. 174 -I&CAD dated: 1-9-2008 Deactivation of Bidders If any successful bidder fails to submit the original hard copies of uploaded certificates/documents, Proof of online Payment (Remittance)/BG towards EMD within stipulated time or if any variation is noticed between the uploaded documents and the hardcopies submitted by the bidder, as the successful bidder will be suspended from participating in the tenders on eProcurement platform for a period of 3 years. The eProcurement system would deactivate the user ID of such defaulting bidder based on the trigger/recommendation by the Tender Inviting Authority in the system. Besides this, the department shall invoke all processes of law including criminal prosecution of such defaulting bidder as an act of extreme deterrence to avoid delays in the tender process for execution of the development schemes taken up by the government. Other conditions as per tender document are applicable. The bidder is requested to get a confirmed acknowledgement from the Tender Inviting Authority a proof of Hardcopies submission to avoid any discrepancy. 5. Payment of EMD: It is mandatory for all participant bidders to electronically pay EMD Online by utilizing the 'Payment Gateway Service on E-Procurement platform'. The Electronic Payment Gateway accepts all Master and Visa Credit Cards issued by any bank and Direct Debit facility/Net Banking/NEFT payment modes through ICICI Bank and/or Axis Bank Payment Gateways to facilitate the transaction. This is in compliance as per G.O.Ms. 08 dated 08.05.2016. A GST of 18.00% + Bank charges on the transaction amount payable to APTS shall be applicable. In addition to this, Bidders can also pay the EMD through Download of PDF format of RTGS Challan for respective Payment gateway and pay the EMD through their Parent Bank account. Once the EMD is received by the EProcurement application, Bidders can automatically continue with their Bid Submission online. IMPORTANT NOTE REGARDING EMD PAYMENT: 1. Bidders are encouraged to use only Net banking facility for payment of EMDs as far as possible for faster refunds in case of unsuccessful Bids for the Tender. 2. Bidders are advised not to use RTGS Challan downloads at the penultimate hour of Bid submission closing as any delay by their banker would not enable Bid submission on the platform. Please allow a minimum of 60 minutes for enabling 'Continuation of Bid Submission' from the time the Pool Account receives credit of the EMD from the Bidders Bank for both NEFT and RTGS Transfers. For RTGS Transfers, the Pool Account can get immediate credit whereas NEFT transfers would follow RBI Payment Cycle time. 3. Bidders are advised to pay EMD Online atleast T-1 or T-2 days before Bid submission closing date (T= Bid submission closing date) to avoid last minute delays and denials of successful Bid submission and to take care of any delays in Banking procedures. Un Successful Bidder EMD Refund process: - The bid is declared unsuccessful, under the following circumstances. Bid submitted by the bidder is not the lowest bid. Upon Finalization of the L1 Bid. Technical Disqualification of the Bid in case of 2 cover system. EMD paid but bid not submitted EMD refund will be initiated by the Tender Inviting Authority directly and through Online only and through the same payment channels as EMD received by the Department. (RTGS / NEFT /Credit Card /Debit Card refund), within 30 days from the date of publishing the Decision / Result. However, Service Provider /GoAP will not be held responsible for the delays occurring due to banking channels/procedures/processes of the respective vendor. IMPORTANT NOTE REGARDING EMD REFUNDS: Bidders are requested to use discretion in their choice of payment channel for remittance of EMD. Time taken for Refunds under Ideal conditions: 1. Net Banking / NEFT / RTGS Challan: One (1) Banking Business Day from time of initiation of refund by Tender Inviting Authority subject to RTGS/NEFT timings of RBI. 2. Credit card/ Debit card: 7-10 working days from time of initiation of refund by the Tender Inviting Authority. However, this may be longer in case of certain bank cards. In case of delays, bidders are requested to contact the Card issuing Bank for faster resolution. 6. Payment of Transaction Fee: It is mandatory for all the participant bidders from 1st January 2006 to electronically pay a Non-refundable Transaction fee to M/s. APTS , the service provider through 'Payment Gateway Service on E-Procurement platform'. The Electronic Payment Gateway accepts all Master and Visa Credit Cards issued by any bank and Direct Debit facility/Net Banking of ICICI Bank, Axis Bank to facilitate the transaction. This is in compliance as per G.O.Ms. 13 dated 07.05.2006. A GST of 18.00% + Bank charges on the transaction amount payable to APTS shall be applicable. The participating bidders will pay a transaction fee @ 0.03% of ECV (estimated contract value) with a cap of Rs.10,000/- (Rupees ten thousand only) for all works with ECV upto Rs.50 crores, and Rs.25,000/- (Rupees twenty five thousand only) for works with ECV above Rs.50 crores, at the time of bid submission electronically. For tenders wherever ECV is not available i.e., for goods and services, the transaction fee shall be calculated on quoted value. GST as levied by the GOI on transaction fee, electronic payment gateway charges shall be borne by the bidders. 7. Corpus Fund: As per GO MS No.4 User departments shall collect 0.04% of ECV (estimated contract value) with a cap of Rs. 10,000 (Rupees ten thousand only) for all works with ECV upto Rs.50 Crores, and Rs. 25,000/- (Rupees twenty-five thousand only) for works with ECV above Rs.50 Crores, from successful bidders on eProcurement platform before entering into agreement / issue of purchase orders, towards eprocurement fund in favour of Managing Director, APTS . There shall not be any charge towards eProcurement fund in case of works, goods and services with ECV less than and upto Rs. 10 lakhs 8. Tender Document: The bidder is requested to download the tender document and read all the terms and conditions mentioned in the tender Document and seek clarification if any from the Tender Inviting Authority. Any offline bid submission clause in the tender document could be neglected. The bidder has to keep track of any changes by viewing the Addendum/Corrigenda issued by the Tender Inviting Authority on time-to- time basis in the E-Procurement platform. The Department calling for tenders shall not be responsible for any claims/problems arising out of this. 9. Bid Submission Acknowledgement: The bidder shall complete all the processes and steps required for Bid submission. The system will generate an acknowledgement with a unique bid submission number after completing all the prescribed steps and processes by the bidder. Users may also note that the bids for which an acknowledgement is not generated by the e-procurement system are treated as invalid or not saved in the system. Such invalid bids are not made available to the Tender Inviting Authority for processing the bids. The Government of AP are not responsible for incomplete bid submission by users.