Indian Army MS OFFICE and Antivirus Licenses Tender - Department Of Military Affairs India 2026

Tender Overview

• Organization: Indian Army, Department Of Military Affairs. The tender seeks procurement of MS OFFICE licenses and antivirus licenses for multiple user tiers: 10 USER, 3 USER, 2 USER, and 1 USER. Tender scope appears to cover software licenses across several product categories in a single procurement event. Site location details are not disclosed. The package consolidates five items under one BOQ, with unspecified monetary value. A key differentiator is the explicit focus on post-sale service requirements and guaranteed support terms. This tender is issued within the government procurement framework for 2026 and targets software licensing for military use.
• Location: India (Nationwide assessment implied by Army procurement); focus on government software licenses and security software for military offices.
• Context: The initiative aligns with standard Indian defense modernization efforts, ensuring compliant software assets for administrative and cyber hygiene needs. The inclusion of multiple user tiers indicates an adaptable licensing model for various departmental needs.
• Key differentiator: Explicit service-center presence, toll-free support, and escalation procedures embedded in buyer terms.
• Unique aspects: Absence of explicit technical specs in the public data; emphasis on serviceability and post-sale support as mandatory conditions.

Technical Specifications & Requirements

• No hardware or feature-specific specifications are publicly listed. The tender specifies software licensing in multiple user configurations: 10 USER, 3 USER, 2 USER, and 1 USER. The BOQ lists 5 items but provides no quantity units or item descriptions, suggesting a bundled or framework-based procurement.
• The Buyer requires that bidders have a functional service center in the state corresponding to consignee locations for carry-in warranty, or establish one within 30 days of award. Payment is contingent on submission of evidence of a functional service center.
• Bidders must provide a dedicated toll-free service number and an escalation matrix for service support. These requirements emphasize post-implementation support over mere licensing.

Terms, Conditions & Eligibility

• Service & Support: Establishment of a Functional Service Centre within 30 days if not already present; payment contingent on documentary proof.
• Support Infrastructure: Dedicated toll-free contact and an escalation matrix for escalation paths.
• No explicit EMD, warranty period, or delivery timeline is provided in the public data; bidders should seek clarification on these points during bid submission. Ensure readiness to demonstrate service capabilities and post-sale commitments.