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Closed GEM

Government Tender Published for Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance in BHOPAL, MADHYA PRADESH

Bid Publish Date

25-Feb-2025, 3:32 pm

Bid End Date

19-Mar-2025, 7:00 pm

EMD

₹40,000

Value

₹19,82,440

Generate Docs

Progress

Issue25-Feb-2025, 3:32 pm
Technical27-02-2025 16:28:59
Financial
AwardCompleted

A tender has been published for N/a Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 5 KVA); Numeric, Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome, Laser, Composite Cartridge, high range); hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - Photocopier; Kyocera, Annual Maintenance Service - Desktops, Laptops and Peripherals - Photocopier; Toshiba, Annual Maintenance Service - Desktops, Laptops and Peripherals - Photocopier; Sharp, Annual Maintenance Service - Desktops, Laptops and Peripherals - Networking Items; Dlink and Netgear in BHOPAL, MADHYA PRADESH. Quantity: 186 by. Submission Deadline: 19-03-2025 19: 00: 00. Check eligibility and apply.

Authority & Contact

Technical Results

S.No Seller Date Status
1
A H INFOTECH   Under PMA
27-02-2025 16:28:59
2
Covenant Systems   Under PMA
18-03-2025 17:46:43
3
HEAVEN TECHNO SYSTEM PRIVATE LIMITED   Under PMA
18-03-2025 16:49:35
4
IPCL SERVICES PRIVATE LIMITED   Under PMA
17-03-2025 11:56:01
5
Kamakshi Enterprises   Under PMA
19-03-2025 17:04:07
6
MARS ENTERPRISES   Under PMA
19-03-2025 06:14:47
7
NEXGEN BUSINESS   Under PMA
19-03-2025 11:58:34
8
Radhika Enterprises   Under PMA
11-03-2025 20:37:12
9
RNSYADUVENDRA ENTERPRISES INDIA PRIVATE LIMITED   Under PMA
18-03-2025 12:20:17
10
SHREE ENTERPRISES   Under PMA
26-02-2025 15:08:36
11
united copier   Under PMA
19-03-2025 16:01:31
12
VENUS TECHNICAL SYSTEMS   Under PMA
18-03-2025 15:27:02

Financial Results

Rank Seller Price Item
L1
HEAVEN TECHNO SYSTEM PRIVATE LIMITED   Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance
L2
NEXGEN BUSINESS   Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance
L3
Covenant Systems   Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance

Tender Data

Bid Details

Quantity

186

Bid Type

Two Packet Bid

Bid Validity

30 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Requirements

Min. Avg. Annual Turnover

77

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 5 KVA); Numeric , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, high range); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Photocopier; Kyocera , Annual Maintenance Service - Desktops, Laptops and Peripherals - Photocopier; Toshiba , Annual Maintenance Service - Desktops, Laptops and Peripherals - Photocopier; Sharp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Networking Items; Dlink and Netgear

Authority Records

WATER RESOURCES DEPARTMENT

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Documents 3

GeM-Bidding-7573379.pdf

Main Document

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Corrigendum Updates

4 Updates
#1

Update

12-Mar-2025
#2

Update

12-Mar-2025
#3

Update

11-Mar-2025
#4

Update

11-Mar-2025

Extended Deadline

19-Mar-2025, 1:30 pm

Opening Date

19-Mar-2025, 2:00 pm

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate

5

OEM Annual Turnover

6

Additional Doc 1 (Requested in ATC)

7

Additional Doc 2 (Requested in ATC)

8

Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

9

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

What are the eligibility requirements for GEM/2025/B/5994793?

The eligibility requirements include being a registered entity with a valid business license. Bidders must also demonstrate prior experience in providing maintenance services for desktops and laptops. Financial stability to deliver under such contracts is crucial, along with compliance with local laws applicable to service contracts.

What technical specifications must be met by the service provider?

Service providers are expected to adhere to specific technical specifications that include having certifications in servicing various brands such as HP and Kyocera. Additionally, the capability to provide genuine replacement parts and employ trained technicians with expertise in maintenance and troubleshooting of desktop and laptop systems is essential.

What are the requirements related to the Earnest Money Deposit (EMD)?

The Earnest Money Deposit (EMD), typically a small percentage of the total bid value, ensures that the bidder is serious about undertaking the contract. Details regarding the EMD should be included in the tender documentation and must be submitted along with the bid proposal as part of the compliance requirements.

How should the documents be submitted and what formats are accepted?

Documents must be submitted via the online tendering portal in accepted document formats such as PDF and Word files. It’s vital for bidders to ensure their submissions are complete and accurate to facilitate a smooth evaluation process.

What benefits are available for Micro, Small, and Medium Enterprises (MSEs) in this tender?

The tender provides friendly provisions for MSEs, such as exemptions from certain qualifications or relaxed criteria during evaluation. Such support empowers smaller businesses and startups in the bidding process, encouraging participation in government contracts and fostering local business growth.