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Indian Army Laptop Procurement Leh Jammu & Kashmir 16 GB RAM ISO 9001 2026

Bid Publish Date

26-Sep-2026, 7:58 pm

Bid End Date

10-Oct-2026, 11:00 am

Progress

Issue26-Sep-2026, 7:58 pm
AwardPending

Key Highlights

  • • ISO 9001 certification mandatory for bidder or OEM
  • • Malicious Code Certificate required to certify absence of embedded malware
  • • 4-year warranty from final acceptance or post-installation testing
  • • OEM installation, commissioning, training and maintenance services in INDIA

Tender Overview

Organization: Indian Army Department of Military Affairs. Product: Laptop with 16 GB RAM capacity. Location: Leh, Jammu & Kashmir – 194101. Estimated value and start/end dates are not disclosed in the tender. The procurement emphasizes supplier reliability, anti-malware assurances, and warranty, with mandatory ISO 9001 certification. The BOQ shows no items, indicating a possibly framework or single-lot supply for deliverables at consignee locations. A key differentiator is the explicit requirement for a 4-year warranty and robust after-sales support. This tender requires compliance with security and integrity measures for government hardware delivery. A Malicious Code Certificate is required, ensuring the hardware/software is free from embedded malicious code.

Technical Specifications & Requirements

  • Warranty: 4 years from date of final acceptance or after installation, commissioning & testing.
  • Certificate: ISO 9001 certification (vendor or OEM).
  • Malicious Code Certificate: mandatory certificate asserting no embedded malicious code and breach consequences for IPRs.
  • Service & Support: Escalation matrix with contact numbers for OEM/ bidder.
  • Installation/Training: OEM must provide installation, commissioning, training, troubleshooting & maintenance services in INDIA; service centres located near consignee destinations.
  • Documentation at delivery: OEM warranty certificates to be submitted; detailed after-sales support structure provided.
  • Delivery Context: Goods to be delivered to consignee location in Leh, JK; installation scope if included in supply.

Terms, Conditions & Eligibility

  • Financial Standing: Bidder must be free of liquidation or court proceedings.
  • Documents to Submit: PAN Card, GSTIN, Cancelled Cheque, EFT Mandate certified by Bank.
  • Security & Compliance: Malicious Code Certificate; ISO 9001 certification; escalation matrix for service support.
  • Warranty/Support: 4-year warranty; OEM service capabilities demonstrated via service centres in INDIA.
  • The tender requires a vendor to meet procurement and security standards for government hardware supply, including installation and after-sales service readiness.

Key Specifications

  • Product: Laptop with 16 GB RAM

  • Warranty: 4 years from final acceptance/installation

  • Standards: ISO 9001 certified

  • Security: Malicious Code Certificate confirming no embedded malware

  • Service: Installation, commissioning, training, troubleshooting and maintenance in INDIA

  • Delivery: To consignee location in Leh, Jammu & Kashmir

  • Documentation: OEM warranty certificates at delivery

Terms & Conditions

  • ISO 9001 certification required for bidder or OEM

  • 4-year warranty and post-installation support

  • Mandatory Malicious Code Certificate and service escalation matrix

  • PAN, GSTN, cancelled cheque, EFT mandate submission

  • Delivery to Leh, JK; installation scope if included

Important Clauses

Payment Terms

Not specified in the provided data; typical government procurement terms may apply, with payment after delivery/submission of warranty certificates.

Delivery Schedule

Delivery to consignee location in Leh, Jammu & Kashmir; exact timelines not disclosed.

Penalties/Liquidated Damages

Not specified in the provided data; expected to be defined in ATC/Bid document.

Bidder Eligibility

  • Not under liquidation or court receivership

  • ISO 9001 certification ( bidder or OEM )

  • Capability to provide 4-year warranty and on-site service in INDIA

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Authority & Contact

Organization

Indian Army

Office Name

Not disclosed yet

Grievance Contact

[email protected]

Tender Data

Bid Details

Quantity

2

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

RA Qualification Rule

50% Lowest Priced Technically Qualified Bidders

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Purchase Preference

Yes

MII Preference Band

L1+20%

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

Yes

Startup Exemption/Relaxation

Yes

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

15

OEM Avg. Turnover

10

Past Performance

30 %

Warranty Period

4 years

Experience Required

3 Year (s)

Arbitration Clause

Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Laptop (16 GB RAM)

Advisory Bank

State Bank of India

ePBG Percentage

3%

ePBG Duration (Months)

48

Pre-Bid & Qualification

Pre-Bid Date

29-09-2026 09:00:00

Pre-Bid Venue

14 CESR GH ROAD LEH LADAKH

Delivery Details

Max Delivery Days

30

Delivery Locations

1

Delivery Cities

LEH

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-LEHLEH--230-

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 5

GeM-Bidding-9920107.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 1

Required Documents

1

PAN Card copy

2

GSTIN copy

3

Cancelled Cheque copy

4

EFT Mandate certified by bank

5

ISO 9001 certificate (bidder or OEM)

6

Malicious Code Certificate

7

OEM authorization / service capability documentation

8

Service centre details near consignee locations

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

What documents are required for the Indian Army laptop tender in Leh JK?

Bidders must submit PAN card, GSTIN, cancelled cheque, and EFT mandate certified by the bank. ISO 9001 certificate and Malicious Code Certificate are mandatory, along with OEM authorization and service capability details. Final submission includes warranty certificates at delivery and service center information in INDIA.

How to ensure ISO 9001 compliance for the Indian Army laptop tender 2026?

Ensure either the bidder or the OEM holds ISO 9001 certification. Attach the valid certificate with bid documents and reference the scope of certification. If outsourcing, provide OEM ISO 9001 proof and the supplier's compliance statement to meet procurement standards.

What is the warranty duration for the laptops in this tender in Leh?

The laptops carry a 4-year warranty from the date of final acceptance or after installation, commissioning & testing, whichever is applicable. Warranty certificates must be supplied by the OEM at the time of delivery, with coverage for breakdowns during the period.

What is required in the Malicious Code Certificate for this procurement?

Bidders must certify that the hardware and software do not contain embedded malicious code. The certificate must state breach consequences forCopyright/IPR infringement and that any damage or data loss is the bidder's responsibility, with clear remediation and support commitments.

Where will delivery and installation occur for this laptop tender in 2026?

Delivery is to the consignee location in Leh, Jammu & Kashmir. Installation, commissioning, training and maintenance are expected to be provided by the OEM within INDIA, with service centers near the consignee destination to support after-sales service.

What are the service support requirements for this Army laptop tender?

Bidders must provide an Escalation Matrix with direct contact numbers for service support. The vendor should have a well-established after-sales network in INDIA, including installation, training, troubleshooting, and maintenance capabilities aligned with OEM standards.

What documents prove bidder eligibility for the Leh laptop tender 2026?

Eligibility is proven by non-liquidity statements, GSTIN/PAN validity, Cancelled Cheque, EFT Mandate, ISO 9001, Malicious Code Certificate, and OEM authorization. The supplier must demonstrate financial stability and a capable support network to meet installation and warranty requirements.

Are there any BOQ items or itemized quantities for this tender in Leh?

No BOQ items are listed in the provided data, indicating a non-itemized or framework-based procurement. Bidders should prepare for a potentially singular supply contract or all-lot delivery with installation and warranty terms, subject to final ATC specifics.