Municipal Corporation Of Greater Mumbai Repair & Maintenance of Office IT Equipment Mumbai - NUHM Office Under FWMCH 15th FC 2025

Tender Overview

The procurement is issued by the Municipal Corporation Of Greater Mumbai (mcgm) for the repair, maintenance, and installation of office plant systems and IT equipment including computers, printers, and scanners for the NUHM office under the FWMCH initiative, Mumbai, Maharashtra. The scope addresses management of office IT devices and related plant systems within municipal facilities. Notably, the tender includes an EMD of ₹50,000 and a 25% quantity/duration variation clause. A Micro and Small Enterprise reservation applies for state-based bidders with valid Udyam registrations, limiting eligibility to manufacturers/OEMs. Service support must be provided via a dedicated toll-free line, with an escalation matrix and on-ground service presence in the consignee state. This tender emphasizes compliance, service accessibility, and post-award support.

Technical Specifications & Requirements

• Product/Service: Repair, maintenance, and installation of office IT hardware and associated plant systems for NUHM/MCGM offices in Mumbai.
• Location: Mumbai, Maharashtra (400002).
• EMD: ₹50,000.
• Eligibility: MSE reservation for state-based bidders; bidder must be OEM/manufacturer; online Udyam validation required; service office in the consigned state; dedicated service/support line and escalation matrix.
• Contractability: Quantity/duration can be adjusted up to 25% at contract issue and post-issuance, with acceptance mandatory if revised.
• Documentation & Compliance: Upload required certificates; ensure bidder qualification per ATC; adhere to GeM bid requirements.
• BOQ: Not provided; no itemized quantities available.

Terms, Conditions & Eligibility

• EMD: ₹50,000; must be submitted as specified in GeM terms.
• MSE Reservation: Eligible bidders must be state-based manufacturers/OEMs with valid Udyam Registration; online validation required; traders/external vendors are excluded.
• Service Availability: Office of service provider must be located in the consignee state; dedicated toll-free support and escalation matrix required.
• Quantity/Dur: Price/quantity may vary by up to 25% at contract issue; bidders must accept revised terms.
• Certificates: Failure to upload required certificates/documents risks rejection; ensure all seller qualifications are met per ATC.