Municipal Corporation Of Greater Mumbai Repair & Maintenance of Office IT Equipment Mumbai - NUHM Office Under FWMCH 15th FC 2025
Bid Publish Date
13-Dec-2025, 8:23 pm
Bid End Date
23-Dec-2025, 9:00 pm
EMD
₹50,000
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
Key Highlights
- • MICRO AND SMALL ENTERPRISE reservation for state-based bidders with valid Udyam Registration
- • OEM/manufacturer eligibility required; traders excluded from procurement policy
- • Dedicated toll-free service support and formal escalation matrix mandatory
- • 25% contract quantity/duration adjustment allowed at bid issue and post-issuance
- • EMD amount specified: ₹50,000
- • Official documentation must be uploaded per ATC and Corrigendum
- • Service presence mandatory in the consignee state for local support
- • No BoQ items available; scope covers repair, maintenance, and installation of office IT equipment
Categories
3
Tender Overview
The procurement is issued by the Municipal Corporation Of Greater Mumbai (mcgm) for the repair, maintenance, and installation of office plant systems and IT equipment including computers, printers, and scanners for the NUHM office under the FWMCH initiative, Mumbai, Maharashtra. The scope addresses management of office IT devices and related plant systems within municipal facilities. Notably, the tender includes an EMD of ₹50,000 and a 25% quantity/duration variation clause. A Micro and Small Enterprise reservation applies for state-based bidders with valid Udyam registrations, limiting eligibility to manufacturers/OEMs. Service support must be provided via a dedicated toll-free line, with an escalation matrix and on-ground service presence in the consignee state. This tender emphasizes compliance, service accessibility, and post-award support.
Technical Specifications & Requirements
- Product/Service: Repair, maintenance, and installation of office IT hardware and associated plant systems for NUHM/MCGM offices in Mumbai.
- Location: Mumbai, Maharashtra (400002).
- EMD: ₹50,000.
- Eligibility: MSE reservation for state-based bidders; bidder must be OEM/manufacturer; online Udyam validation required; service office in the consigned state; dedicated service/support line and escalation matrix.
- Contractability: Quantity/duration can be adjusted up to 25% at contract issue and post-issuance, with acceptance mandatory if revised.
- Documentation & Compliance: Upload required certificates; ensure bidder qualification per ATC; adhere to GeM bid requirements.
- BOQ: Not provided; no itemized quantities available.
Terms, Conditions & Eligibility
- EMD: ₹50,000; must be submitted as specified in GeM terms.
- MSE Reservation: Eligible bidders must be state-based manufacturers/OEMs with valid Udyam Registration; online validation required; traders/external vendors are excluded.
- Service Availability: Office of service provider must be located in the consignee state; dedicated toll-free support and escalation matrix required.
- Quantity/Dur: Price/quantity may vary by up to 25% at contract issue; bidders must accept revised terms.
- Certificates: Failure to upload required certificates/documents risks rejection; ensure all seller qualifications are met per ATC.
Key Specifications
-
Product/service: Repair, maintenance, and installation of office IT hardware (computers, printers, scanners) and associated plant systems
-
EMD: ₹50,000
-
Location: Mumbai, Maharashtra
-
Eligibility: MSE reservation, OEM/manufacturer only, Udyam online validation
-
Service support: Dedicated toll-free number, escalation matrix, local service presence
-
Quantity/duration variation: up to 25%
Terms & Conditions
-
EMD requirement: ₹50,000
-
MSE state-based reservation with OEM eligibility
-
Dedicated service line and escalation matrix required
-
Contract quantity/duration can increase up to 25%
Important Clauses
Payment Terms
Not specified in available data; bidders should refer to GeM ATC for payment terms and invoicing cadence.
Delivery Schedule
Not specified in available data; service levels and response times typically governed by ATC/GeM terms.
Penalties/Liquidated Damages
Not specified in available data; verify LT/LD provisions in ATC and contract award terms.
Bidder Eligibility
-
State-based manufacturer/OEM with valid Udyam registration
-
Online verification of Udyam credentials
-
Must provide dedicated service office in Maharashtra and toll-free support
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; COMPUTER, PRINTER & SCANNER, FOR THE USE OF NUHM OFFICE WORKING UNDER FWMCH OFFICE UNDER 15TH FINANCE COMMISSION NATIONAL HEALTH MISSION UNDER PUBLIC H..
Authority Records
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Documents 6
GeM-Bidding-8712773.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
OEM Authorization Certificate
Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Frequently Asked Questions
Key insights about MAHARASHTRA tender market
How to bid for mcgm office IT equipment maintenance tender in Mumbai?
This tender requires OEM/manufacturer eligibility with valid Udyam registration, an EMD of ₹50,000, and online document uploads per ATC. Ensure a dedicated Maharashtra service office and toll-free support. Quantity/duration may be adjusted up to 25%, and bidders must meet GeM submission requirements to participate.
What documents are required for mcgm repair services tender in Mumbai 2025?
Bidders must submit GST registration, PAN, experience certificates, financial statements, and EMD documents. OEM authorization, service capability proof, and online Udyam verification are essential for MSE reservation eligibility. Ensure certificates are uploaded with the bid as per ATC.
What is the EMD amount for the Mumbai repair tender and how is it paid?
EMD for this mcgm tender is ₹50,000. It must be deposited as specified in the GeM bid terms, typically via demand draft or online payment, and must accompany the bid submission along with other mandatory documents.
What is the scope of work for NUHM office IT maintenance in Mumbai?
Scope covers repair, maintenance, and installation of office IT hardware (computers, printers, scanners) and related plant systems for NUHM office under FWMCH in Mumbai. The BoQ is not provided, so bidders should plan for a broad service and installation capability.
Are there any quantity adjustments allowed in this Mumbai tender?
Yes, the buyer may adjust contract quantity or duration by up to 25% at contract issue, and post-issuance adjustments are allowed with bidder acceptance of revised terms.
What about service support requirements for Maharashtra region bids?
Bidders must offer a dedicated toll-free support line and an escalation matrix. A local service presence in Maharashtra is mandatory to ensure quick response times and on-site service for NUHM office equipment.
Who qualifies for the MSE reservation in this mcgm tender in Mumbai?
Eligible bidders must be Micro or Small Enterprises based in the State with valid online Udyam Registration, limited to OEM/manufacturer participation; traders are excluded from public procurement policy eligibility.
When will the Mumbai mcgm IT maintenance tender be awarded?
Award dates are not provided in the available data. Bid submission deadlines and GeM ATC terms govern the timeline; bidders should monitor GeM portal updates for award notifications and post-award terms.
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Documents 6
GeM-Bidding-8712773.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS