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The opportunity is issued by the Gujarat Legal Department, located in Junagadh, Gujarat 362001, for Annual Maintenance Service of Ricoh photocopier machines. The procurement scope focuses on OEM authorized maintenance, servicing, and support for Ricoh devices within the department’s facilities. Location-specific requirements indicate on-site service in Junagadh with a potential emphasis on rapid response times and compliance with Ricoh service standards. With no BOQ items listed, the tender emphasizes authorized after-sales support and maintenance capabilities rather than equipment supply. A notable differentiator is the explicit need for an OEM authorized service provider for Ricoh photocopiers, underscoring strict brand and certification expectations. This tender does not disclose estimated value or EMD, signaling a possibly negotiated or ongoing maintenance framework.
Product/service names: Annual Maintenance Service for Ricoh photocopier machines
Location: Junagadh, Gujarat (362001)
Service scope: Preventive maintenance, on-site repairs, consumables replacement as per Ricoh standards
Standards/certifications: Ricoh OEM authorized service capability; model compatibility to be confirmed
Delivery: On-site response within standard AMS SLA; exact timelines not published
Warranty/AMC: Typical Ricoh service warranties post-maintenance not specified
EMD amount: Not disclosed; bidders should assume standard security deposit as per state norms
Eligibility: OEM authorization for Ricoh photocopier maintenance; prior AMS experience recommended
Delivery/Payment: On-site service expected; payment terms not specified in data
Payment terms are not explicitly stated; bidders should anticipate government-standard terms and ensure submission of invoices with statutory documents
On-site maintenance likely required; explicit SLA not provided in the available data
No LD details provided; bidders should review ATC for any penalties tied to service response or uptime
Must hold OEM authorization to service Ricoh photocopiers
Proven AMS experience with Ricoh devices in government or large enterprise setups
Financial stability evidence and valid GST registration
Quantity
13
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
5 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
10
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Photocopier Machine - Photocopier Machine; Ricoh; OEM Authorised Service Provider
Delivery Locations
1
Delivery Cities
Junagadh
Delivery Pincodes
362001
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Rana Amit Rameshchandra | 362001,District and Sessions Court - Junagadh, M. G. Road, Opp. Makbara, Junagadh | Junagadh | Gujarat | 362001 | 13 | - | - |
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Main Document
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar Ricoh photocopier AMS
Financial statements / turnover evidence
OEM authorization or dealer/ service provider authorization from Ricoh
Technical bid documents and service capabilities
Any previous support contracts or reference letters
Key insights about GUJARAT tender market
Bidders should submit GST, PAN, OEM authorization for Ricoh, and experience certificates along with financials. The tender requires OEM authorized AMS capability for Ricoh photocopiers, and on-site service delivery in Junagadh. Ensure adherence to applicable government bid formats and ATC terms for submission.
Required documents include GST registration, PAN, company financial statements, past Ricoh AMS experience, and OEM authorization from Ricoh. Technical bids should demonstrate service capability, response times, and on-site maintenance capacity within Junagadh (362001).
The tender specifies annual maintenance for Ricoh photocopier machines with OEM authorization. While exact model numbers aren’t published, bidders must prove compliance with Ricoh service standards, including preventive maintenance, on-site repair capability, and consumables replacement as per Ricoh guidelines.
Exact start date is not disclosed in the data. Expect on-site AMS initiation upon contract award, with standard government SLA expectations; bidders should prepare to mobilize technicians to Junagadh promptly after acceptance.
Payment terms are not explicitly stated. Respondents should anticipate government-style invoicing processes, verification of service milestones, and potential milestone-based payments aligned with service deliverables and OEM maintenance support.
Eligibility includes OEM authorization for Ricoh photocopier service, proven AMS experience on Ricoh devices, and valid GST and PAN. Demonstrate financial stability and provide reference contracts to substantiate prior government or large-scale maintenance engagements.
Bidders should present OEM authorization from Ricoh and demonstrate adherence to Ricoh maintenance guidelines. Specific BIS/ISO certifications are not listed; emphasize manufacturer-recommended service procedures and quality controls for Ricoh copiers.
Review the ATC terms and conditions attached to the tender notice for required documents. Ensure OEM authorization, GST, PAN, financial statements, and service capability proof are included, with clear evidence of on-site maintenance ability in Junagadh.