GEM Raipur CHHATTISGARH Tender for General Goods Procurement 2026 - Flexible Quantity, GST Advisory & Service Centre Requirement

Tender Overview

The tender is published on the Government e-Market (GEM) portal for a procurement project located in RAIPUR, CHHATTISGARH - 492001. Organization name is not disclosed in the provided data. The scope references generic procurement with no explicit product category or BOQ items. An option clause allows +/- 25% quantity variation at contract award, with delivery time recalculated accordingly. GST applicability is advised to bidders by the buyer, with reimbursement governed by actuals or the quoted rate. A critical differentiator is the requirement for a Functional Service Centre in the State for carry-in warranty, or on-site warranty if applicable, plus a dedicated toll-free service line. Successful bidders must establish a service centre within 30 days of award and provide documentary evidence before payment is released.

Technical Specifications & Requirements

• No product specifications or BOQ items are provided in the tender data.
• Notable terms include: option clause enabling 25% quantity variation, last-date delivery commencement rules, and extended delivery periods with a minimum 30-day cap.
• GST guidance is provided; actual GST reimbursement remains subject to applicable rates and purchaser’s maximum quoted GST.
• Service & Support requirements mandate a functional state-wide service centre for carry-in warranty, or an on-site warranty arrangement, plus a dedicated toll-free support line.
• If a service centre does not exist at bidding, the successful vendor must establish one within 30 days of contract award and demonstrate it for payment release.

Terms, Conditions & Eligibility

• Bidder must not be under liquidation, bankruptcy, or court receivership; an undertaking to this effect must be uploaded with the bid.
• GST advisory is the bidder’s responsibility; reimbursement follows actuals or quoted rate, whichever is lower.
• Service Centre requirement: functional in the state of each consignee location; establishment within 30 days of award is mandatory with documentary evidence prior to payment.
• Dedicated toll-free service number must be available for service support.
• The terms include a flexible quantity clause (up to ±25%), with delivery timelines recalculated from the last date of the original/deliverable period.