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Indian Army manpower outsourcing tender Hyderabad Telangana 2026 - Minimum wage skilled & healthcare services

Bid Publish Date

21-Feb-2026, 5:56 pm

Bid End Date

03-Mar-2026, 6:00 pm

Progress

Issue21-Feb-2026, 5:56 pm
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • Local Telangana service office mandatory with documentary proof
  • Escalation Matrix with on-call contact numbers required
  • Minimum 40% manpower on bidder payroll for 12 months
  • 45-60 day deployment window not specified; focus on compliance and readiness
  • No explicit EMD or value disclosed; contract terms include up to 25% quantity/duration flex
  • No BOQ items available; emphasis on manpower capability and governance
  • No explicit vendor brand restrictions; emphasis on payroll and service continuity
  • Sub-contracting requires prior written consent; joint liability remains with bidder

Categories 2

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for manpower outsourcing services in Hyderabad, Telangana. The scope covers skilled personnel on minimum wage, with potential inclusion of diploma holders and healthcare staff. While the BOQ is blank, the tender emphasizes service availability within the state and a contractual framework adaptable to staffing needs. A key differentiator is the requirement for a local service office and a clear escalation matrix to ensure rapid support. The procurement focuses on compliant, payroll-based staffing with auditable documentation to support deployment. This tender targets bidders capable of sustained on-site manpower delivery and compliant administration in the Telangana region.

Technical Specifications & Requirements

  • Product/Service: Manpower outsourcing for skilled personnel, diploma holders, and healthcare staff under a unified contract
  • Location/Delivery: Service office must be located in Telangana; on-site deployment in Hyderabad
  • Payroll/Staffing: At least 40% of required manpower must be on the service provider’s payroll for a minimum of one year; include verification documents
  • Support & Escalation: Provide an Escalation Matrix with contact telephone numbers for service support; ensure rapid fault resolution
  • Contractability: Generic option clause allows quantity or duration changes up to 25% before award; post-award changes limited to 25%
  • Compliance: Bidder must provide evidence of capability to meet service requirements and handle contractual obligations

Terms, Conditions & Eligibility

  • Office Presence: Service provider must establish an office in the consignee's state (Telangana) with documentary evidence
  • Payroll Commitment: Minimum 40% payroll staffing on bidder’s payroll for at least 12 months; supporting documents required
  • Sub-contracting: No assignment or subcontracting without prior written consent; joint liability remains with bidder
  • Escalation: Provide clear escalation matrix for service issues
  • Quantity/Duration Flex: Awarded contract may flex up to 25% in quantity or duration prior to contract issuance; once issued, same limit applies
  • Documentation: Prepare for standard bid submission requirements including financials and capability proofs; ensure compliance with buyer terms

Key Specifications

  • Manpower outsourcing for skilled, diploma, and healthcare staff

  • Local service office requirement in Telangana with documentary evidence

  • 40% manpower on service provider payroll for 12 months

  • Escalation matrix with telephone numbers for service support

  • Contract quantity/duration flexibility up to 25% before and after award

Terms & Conditions

  • Local office in Telangana with documentary evidence

  • 40% payroll staffing on bidder's payroll for 12 months

  • Escalation matrix and service support structure required

  • Contract quantity/duration flexibility up to 25%

Important Clauses

Payment Terms

Not specified in tender data; bidders should monitor for standard government outsourcing payment terms during bid

Delivery Schedule

Deployment timing not explicitly defined; emphasis on readiness to deploy in Hyderabad as per contract

Penalties/Liquidated Damages

No LD details provided; ensure to review in final contract and risk allocation plans

Bidder Eligibility

  • Applicant must have a Telangana-based service office or establish one with proof

  • Demonstrated experience in manpower outsourcing for government or defense sector

  • Financial stability evidenced by 2-3 years of audited statements

Documents 4

GeM-Bidding-8996541.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar manpower outsourcing

4

Financial statements for past 2-3 years

5

Proof of office in Telangana (address documents)

6

Escalation Matrix document with contact numbers

7

Proof of payroll obligations (at least 40% on payroll for 12 months)

8

Any relevant OEM authorizations or service partner certifications

Frequently Asked Questions

Key insights about TELANGANA tender market

How to participate in manpower outsourcing tender in Hyderabad Telangana 2026

Bidders must demonstrate Telangana service office, provide 40% payroll staffing for 12 months, and submit required documents (GST, PAN, experience, financials). Understand the 25% flex clause pre/post award and provide Escalation Matrix for service support to qualify.

What documents are required for the Telangana Army staffing bid

Submit GST certificate, PAN card, experience certificates for outsourcing, 2-3 years financial statements, proof of Telangana office, payroll verification, and escalation matrix. Include OEM authorizations if applicable and proof of payroll commitments.

What are the key technical requirements for the manpower bid in Hyderabad

No BOQ specs; prioritize local presence, payroll commitments (40%), and escalation processes. Emphasize compliance with service and support norms, timely deployment, and contractual flexibility up to 25% in quantity/duration.

When is the deployment timeline for Hyderabad manpower services

The tender emphasizes readiness to deploy in Hyderabad, with a focus on establishing a Telangana office and payroll-backed staffing. Explicit delivery days are not given; bidders should plan a phased deployment aligned with contract award timelines.

What is the escalation matrix requirement for this bid

Provide a detailed escalation matrix with telephone numbers for service support, ensuring 24/7 accessibility for critical workforce issues and rapid issue resolution as part of the bid submission.

How is contract quantity/duration flexibility handled for this tender

The buyer may increase or decrease contract quantity or duration up to 25% at contract issuance; after award, changes remain capped at 25%. Bidders must accept revised scope without dispute.

What standards or certifications are expected for staffing in this Army contract

While no specific standards are listed, bidders should align with general government outsourcing norms, maintain payroll evidence, and ensure compliance with local labor laws and service delivery requirements.

What documents prove 40% payroll staffing for 12 months

Provide payroll records or statutory reports showing at least 40% of total manpower on the bidder’s payroll for 12 consecutive months, along with corresponding HR certificates and compliance proofs.

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