Eastern Railway All in One PC (V2) Tender Malda West Bengal 2026 – Q2 Specification and Deployment
Bid Publish Date
06-Sep-2026, 8:17 pm
Bid End Date
16-Sep-2026, 9:00 pm
Location
Progress
Tender Overview
Eastern Railway (Indian Railways) invites bid for the procurement of an All in One PC (V2) under Q2 in Malda, West Bengal. The scope centers on supply of a single product category with an emphasis on standard service support and post-launch commissioning. The contract includes a flexible quantity option of up to 25% more than bid quantity and may extend delivery time as per the option clause. Delivery address for actual installation is in Bhagalpur, Bihar, with an emphasis on a streamlined installation & commissioning process where applicable. The bid includes requirements for dedicated service support and an escalation matrix, signaling a focus on maintenance readiness and rapid issue resolution. This opportunity requires bidders to align with the purchaser’s option-based delivery model and ensure robust after-sales support at scale.
Technical Specifications & Requirements
- Product: All in One PC (V2) (no detailed specs available in tender data)
- BOQ/Items: 0 items listed; no quantitative schedule provided
- Delivery/Installation: to SSE/G/BHAGALPUR, Administrative Building, Coaching Complex, Bhagalpur-812002, Bihar; installation/commissioning if in scope
- Option Clause: quantity may be increased up to 25% during contract period; extended delivery time calculated as (Increased quantity ÷ Original quantity) × Original delivery period, min 30 days
- Delivery Timeline: delivery period commences from the last date of original delivery order; extension allowed as per option clause
- Service & Support: bidders must provide a dedicated/toll-free support line and an escalation matrix for service
- ATC/ATV: Buyer uploaded ATC document referenced but not detailed in data
- Budget/EMD: Not disclosed in tender data; no explicit amount provided
Terms, Conditions & Eligibility
- Option Clause: up to 25% quantity flex during and after award; delivery extension rules apply
- Delivery Address: Bhagalpur, Bihar; SSE/G/BHAGALPUR contact: 9771424338
- Service Support: dedicated toll-free number required; escalation matrix to be provided by bidder/OEM
- EMD/Provisions: specific EMD amount not disclosed in the provided data; bidders should expect standard EMD submission per tender terms
- ATC/Documentation: ATC document uploaded by purchaser; ensure compliance with any additional terms in that file
- Warranty/Penalties: not explicitly stated in data; refer to ATC for penalties if any
- Submission Docs: general bidder readiness including GST, PAN, experience, financials, and OEM authorizations per typical procurement practice
Key Specifications
-
Product/service names: All in One PC (V2)
-
Quantity/Scale: not specified in BOQ (0 items listed)
-
Estimated value: not disclosed
-
Standards/Certifications: not specified in data
-
Delivery location: Bhagalpur, Bihar (installation scope if included)
-
Support: dedicated toll-free service line and escalation matrix required
-
Delivery window: delivery period starts from last date of original delivery order; option extends time with formula
Terms & Conditions
-
Quantity flexibility up to 25% of bid quantity during contract and currency
-
Delivery timeline determined from last date of original delivery order with minimum 30 days for extensions
-
Dedicated service support line and escalation matrix to be provided by bidder/OEM
Important Clauses
Payment Terms
Not specified in data; refer to ATC for any payment schedule if provided in uploaded file
Delivery Schedule
Original delivery period; extended period calculation formula; minimum extension 30 days; quantity uplift up to 25%
Penalties/Liquidated Damages
Not explicitly stated in tender data; check ATC document for any LD clauses
Bidder Eligibility
-
Eligibility to supply All in One PC (V2) hardware under Indian Railways procurement process
-
Compliance with standard after-sales service and toll-free support
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Demonstrated experience in similar hardware procurements and successful delivery
Tender Data
Bid Details
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
Yes
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Past Performance
20 %
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
All in One PC (V2) (Q2)
Delivery Details
Max Delivery Days
30
Delivery Locations
1
Delivery Cities
Maldah
Delivery Pincodes
732102
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Aayush Behera | 732102,DRM Building Malda | Maldah | West Bengal | 732102 | 1 | 30 | - |
Authority Records
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Documents 3
GeM-Bidding-9853799.pdf
Main Document
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar procurements
Financial statements (audited if available)
EMD submission document (as per tender terms)
Technical bid documents demonstrating product compatibility
OEM authorization / authorization letters (for non-Manufacturer bids)
Any certificates referenced in the ATC document uploaded by purchaser
Frequently Asked Questions
Key insights about WEST BENGAL tender market
How to bid for the All in One PC tender in Malda 2026?
Bidders should verify eligibility for Eastern Railway IT hardware procurement, gather GST and PAN, obtain OEM authorizations, compile financial statements, and prepare technical bid documents. Ensure service support readiness and submit EMD as per ATC terms in the uploaded file.
What documents are required for Eastern Railway PC tender in West Bengal?
Prepare GST certificate, PAN card, experience certificates for similar hardware supply, audited financials, EMD document, technical bid, and OEM authorization letters. Include any certificates referenced in the ATC uploaded by the purchaser.
What are the delivery terms for the Bhagalpur installation address?
Delivery is to SSE/G/BHAGALPUR, Coaching Complex, Bhagalpur-812002, Bihar. Installation/commissioning scope, if included, follows the contract terms with delivery period calculated from the last date of the original delivery order.
What is the quantity flexibility for this bid in Railways procurement?
The purchaser may increase/decrease quantity by up to 25% of the bid quantity at contract placement and during the contract currency, with time extensions calculated accordingly and a minimum 30 days extension when required.
What service support requirements must bidders meet for this tender?
Bidders must provide a dedicated toll-free service line and an escalation matrix for post-sale support, ensuring prompt issue resolution and ongoing maintenance for the All in One PC (V2).
Where can I find the ATC document for this tender?
The ATC document is uploaded by the purchaser; bidders should view it in the tender media section to understand any additional conditions, penalties, or specific terms not detailed in the summary.
What are the critical delivery extensions rules under the option clause?
If quantity is increased, the extension formula is (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum extension of 30 days; original period may be extended to meet the option clause limits.
How to ensure compliance with EPPC/IT hardware standards for Railways bids?
Review IS/IT hardware procurement standards cited in ATC, secure OEM approvals, and include any required certifications. Ensure the product meets Railways’ compatibility and support expectations for installation at the Bhagalpur site.