Repair and Overhauling Service - REPAIR OF X RAY MACHINE; REPAIR OF X RAY MACHINE; Yes; Buyer Premi
N/A
Posted:
2 July 2025
Closed:
12 July 2025
GEM
GEM
Directorate General Of Quality Assurance X-Ray Repair Tender 2026 India for Carestrem Industrex HPX-1 Plus Radiography Scanner
Bid Publish Date
30-Jun-2026, 10:25 am
Bid End Date
13-Jul-2026, 11:00 am
Location
PUNE , MAHARASHTRA
Progress
Issue30-Jun-2026, 10:25 am
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Key Highlights
- • Exact OEM service requirements: dedicated toll-free number and escalation matrix
- • Mandatory service centre existence or establishment within 30 days of award
- • Defence production context mandates reliable after-sales support for Carestrem Industrex HPX-1 Plus
- • Imported product clause requires an India-registered OEM or authorized seller with after-sales service
- • Payment released only after documentary evidence of functional service centre
- • No BOQ items; scope centers on service and repair capabilities
Categories
3
Tender Overview
The Directorate General Of Quality Assurance (DGQA) invites bids for repairing the X-Ray Machine (Radigraphy Scanner) Carestrem Industrex, Model HPX-1 Plus. The procurement focuses on after-sales service, repair, and maintenance capabilities within India, with emphasis on functional service centres, toll-free support, and escalation processes. Bidders must demonstrate readiness to establish or prove ongoing service presence in the consignee state and provide evidence of a dedicated service channel. This repair-focused tender prioritizes timely availability of OEM-authorized support and robust after-sales infrastructure to ensure minimal equipment downtime in defence production contexts.
Technical Specifications & Requirements
- Product: X Ray Machine (Radigraphy Scanner), Make Carestrem Industrex, Model HPX-1 Plus
- Scope: Repair and maintenance services; no BOQ items provided
- Service Centre: Functional centre in the state of each consignee location; if absent, establishment within 30 days post-award; payment linked to documentary evidence of centre operation
- After-Sales: Dedicated toll-free service line and an escalation matrix with telephone contacts for service support
- OEM/Imported: If imported, OEM or authorized seller must have a registered office in India to provide after-sales service; certificate required
- Additional context: Emphasis on service availability, response times, and support maturity to sustain critical radiology equipment in defence production environments
Terms & Eligibility
- Service infrastructure: Must have or establish a functional service centre within 30 days of award; risk-based milestones for centre setup
- Support channels: Dedicated/toll-free number and a defined escalation matrix
- OEM requirements: For imported units, India-registered OEM/authorized reseller with documented after-sales support
- Payment linkage: Documentation evidencing service centre readiness required prior to payment release
- Documentation: Must provide supporting proofs for service capability, location coverage, and escalation procedures to qualify
Key Specifications
-
Product/service: Repair of X-Ray Machine (Radigraphy Scanner) - Carestrem Industrex, Model HPX-1 Plus
-
Estimated value: Not specified
-
EMD: Not specified
-
Standards: Not specified
-
Warranty/AMC: Not specified
-
Delivery: Not specified
-
Experience: Required for radiography repair services; evidence to be provided
-
OEM: Indian office registration for imported models with after-sales support
Terms & Conditions
-
Functional service centre required in state of consignee; 30-day establishment window
-
Dedicated toll-free service line and escalation matrix mandatory
-
OEM/Authorized seller must have India-based registered office for imported equipment
-
Payment release contingent on documentary evidence of service centre readiness
-
Submit GST, PAN, experience certificates, and OEM authorization with bid
Important Clauses
Service Centre Establishment
Centre must be operational within 30 days of contract award; payment depends on documentary evidence of functionality
Dedicated Service Support
Bidders must provide a dedicated toll-free number and an Escalation Matrix for service support
OEM Regional Presence
Imported equipment requires an India-registered OEM or authorized seller with verifiable after-sales service
Bidder Eligibility
-
Experience in repair/maintenance of radiology equipment or X-ray machines
-
Evidence of functional service centre or ability to establish within 30 days
-
OEM authorization for imported Carestrem Industrex HPX-1 Plus equipment
-
Compliance with GST and PAN requirements
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Repair of X Ray Machine (Radigraphy Scanner) Make- Carestrem Industrex, Model No- HPX-1 Plus
Authority Records
MINISTRY OF DEFENCEDEFENCE PRODUCTION DEPARTMENT
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 3
GeM-Bidding-9535730.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Past Similar Tenders
(Historical Results)
5 found
Contract Bidding Open For RMO Specialized Electrical , Mechanical Services of Tis Hazari Court, Delhi. in CENTRAL, DELHI
N/A
CENTRAL, DELHI
Posted:
26 April 2019
Closed:
10 May 2019
EPROCURE
X ray Machine
Bharat Electronics Limited (bel)
BANGALORE, KARNATAKA
Posted:
4 January 2025
Closed:
5 February 2025
GEM
Invitation to Bid - X-RAY MACHINE in JODHPUR, RAJASTHAN
N/A
JODHPUR, RAJASTHAN
Posted:
17 July 2019
Closed:
16 August 2019
EPROCURE
Indian Army Repair of X Ray Baggage Scanner Machine Tender Kupwara Jammu & Kashmir 2026
Indian Army
KUPWARA, JAMMU & KASHMIR
Posted:
29 January 2026
Closed:
9 February 2026
GEM
Tender Results
Loading results...
🤖 AI-Powered Bidder Prediction
Discover companies most likely to bid on this tender
Live AI
Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for repair/maintenance of X-ray machines or radiography scanners
4
Financial statements or turnover evidence (if required by terms)
5
EMD document (as applicable by buyer terms)
6
Technical bid documents proving service capability and response times
7
OEM authorization/certificate confirming after-sales support in India
8
Proof of registered service centre (address, contact details)
Frequently Asked Questions
How to bid for X-ray repair tender in DGQA Defence?
Bidders should submit GST, PAN, experience certificates, and OEM authorization. Provide documentary evidence of a functional service centre or a plan to establish one within 30 days of award. Include a dedicated toll-free service line and escalation matrix; ensure compliance with India-based after-sales support for imported equipment.
What documents are required for X-ray machine repair bid in DGQA?
Required documents include GST certificate, PAN card, experience certificates in radiography repair, financial statements, OEM authorization for Carestrem Industrex HPX-1 Plus, and evidence of a service centre (address and contact). Also submit technical bids showing response times and support capabilities.
What are the service centre requirements for this tender?
A functional service centre must exist in the consignee state; if not, establish one within 30 days of contract award. Payment will be released only after documentary evidence showing the centre is operational and capable of servicing HPX-1 Plus equipment.
What is the escalation process required for service support?
Bidders must provide a clearly defined Escalation Matrix, including telephone numbers and contact persons, to ensure timely escalation for service issues related to the HPX-1 Plus radiography scanner.
Is OEM authorization mandatory for imported Carestrem Industrex HPX-1 Plus?
Yes. Imported units require an India-registered OEM or authorized seller with verifiable after-sales service; submit the OEM certificate confirming ongoing support and service capability in India.
What are the payment terms for the repair contract?
Payment is contingent on documentary evidence of a functional service centre; ensure submission of all required service capability certificates and address proof. Specific payment milestones or timelines will be defined in the contract upon award.
What prior experience qualifies bidders for radiography repair?
Bidders should demonstrate prior experience in repairing radiography or X-ray scanners, with references or certificates showing successful maintenance of similar Carestrem Industrex HPX-1 Plus equipment in defence or critical environments.
How to prove the service centre meets DGQA requirements?
Provide licence, registration, place of business, service staff qualifications, and past service records; include contactable references and proof of spare parts availability to substantiate readiness for HPX-1 Plus repairs.
Similar Tenders
5 found
HIGH FREQUENCY X-RAY MACHINE WITH DIGITAL RADIOGRAPHY SYSTEM WITH PRINTER (INCLUDED 05 YEARS WARRAN
Western Railway
📍 RATLAM, MADHYA PRADESH
EMD: ₹31,600
⏰ Deadline: 3 weeks left
🛒 Type: Goods
View
GEM
Urgent
Bids are Invited For Work Contract for Comprehensive annual maintenance contract for CR System (Computed Radiography System) of X ray machine installed in SSTPP Colony Hospital on single offer basis from OEM M/s Agfa Healthcare India Pvt. Ltd., Thane for three year in EAST NIMAR, MADHYA PRADESH
Madhya Pradesh Power Generating Company Limited
📍 EAST NIMAR, MADHYA PRADESH
Est: ₹4.1 L
⏰ Deadline: 3 days left
🛒 Type: Works
View
EPROCURE
Open Tender for PROJECT FOR SUPPLY, INSTALLATION, OPERATION and MAINTENANCE OF 32 Slice or more CT SCAN MACHINE 01 Nos ALONG WITH PROVIDING INVESTIGATION RELATED SERVICES ON REVENUE SHARING BASIS ON PPP MODE FOR RMRS, GOVT BDM DISTRICT HOSPITAL KOTPULTI in JAIPUR, RAJASTHAN
Medical and Health
📍 JAIPUR, RAJASTHAN
EMD: ₹3.0 L
Est: ₹1.5 Cr
⏰ Deadline: 2 weeks left
🛒 Type: Service
View
EPROCURE
Urgent
Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Thermal Power Plan
Uttar Pradesh Rajya Vidyut Utpadan Nigam Limited (uprvunl) Lucknow
📍 SONBHADRA, UTTAR PRADESH
EMD: ₹59,000
Est: ₹35.0 L
⏰ Deadline: 1 day left
🛒 Type: Service
View
GEM
Dental X - Ray Machine (V2)
N/a
📍 RANCHI, JHARKHAND
EMD: ₹63,000
⏰ Deadline: 2 weeks left
🛒 Type: Goods
View
GEM
Explore More Opportunities
Quick Access
Categories 3 available
Unlock Tender Documents
Sign up now to access all documents
Performance Analytics
7-metric analysis with year-wise breakdown
Competitor Intelligence
Multi-dimensional analysis across 6 parameters
Market Penetration
By department, ministry, geography & category
Historical Analysis
Complete tender history with results
Documents 3
GeM-Bidding-9535730.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS