Bid Publish Date
19-Sep-2026, 12:31 pm
Bid End Date
29-Sep-2026, 1:00 pm
Location
Progress
The procurement is issued by Uttarakhand Health And Family Welfare Society Dehradun for Repair and Overhauling Service - Diesel Generators (DG Sets), specifically Kirloskar make, intended for execution at the buyer premises within Uttarakhand. The contract contemplates potential scope adjustments up to 25% of contract quantity or duration, applicable to lumpsum service contracts with vendor consent. A mandatory OEM authorization for Kirloskar generators is required, and the bidder must demonstrate a dedicated in-state service presence. An OEM-provided escalation matrix and toll-free service contact are required for ongoing support. This opportunity emphasizes post-award service readiness and authorized service capabilities.
DG set repair/overhaul service for Kirloskar make
Need OEM authorization certificate from Kirloskar for the specific generator model
In-state service office with verifiable address
Dedicated toll-free service line and escalation matrix
No BOQ items; scope is service-oriented
Contract variation up to 25% of quantity/duration with consent
25% quantity/duration variation allowed at contract issue
OEM Kirloskar authorization mandatory
In-state service office with documentary evidence required
Dedicated toll-free service number and escalation matrix required
Tenders require post-award service support capability
No clear EMD amount provided in data; verify in terms
Not disclosed in provided data; confirm with tender documents and ATC
Not specified; requires service delivery timelines from award terms
Not specified; verify LT/LD provisions in terms and conditions
Must hold Kirloskar OEM authorization for DG sets
Must have in-state Uttarakhand service presence with verifiable office
Experience in DG repair/overhaul and related service support
Ability to provide toll-free service line and escalation contacts
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
25
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Repair and Overhauling Service - Diesel Generators- Dg Sets (DFM); Kirloskar; Yes; Buyer Premises
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Dehradun
Delivery Pincodes
248001
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| ANAND SINGH | 248001,Curzon Road, Dalanwala, Dehradun | Dehradun | Uttarakhand | 248001 | 1 | - | - |
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Main Document
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ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
GST certificate
Permanent Account Number (PAN) card
Experience certificates for DG set repair/overhaul
Financial statements demonstrating stability
EMD/Security deposit submission proof (if required by terms)
Technical bid documents showing OEM authorization for Kirloskar DG sets
OEM authorization/brand-specific service capability documents
Documentary evidence of in-state service office
Bidders must submit OEM Kirloskar authorization, evidence of in-state service presence, and toll-free support details. Include GST, PAN, financials, and DG repair experience. Ensure alignment with 25% scope variation; verify EMD requirements in terms. Prepare service capability documents and escalation matrix for submission.
Submit GST, PAN, company financial statements, DG repair experience certificates, Kirloskar OEM authorization, vendor address proof for in-state office, toll-free service contact details, and escalation matrix. Include any EMD proof as specified in terms and conditions.
Specifications require Kirloskar OEM authorization for the specific DG model, in-state service facility, and a dedicated toll-free service line with escalation contacts. There are no BOQ items; focus is on maintenance and overhaul service performance and post-service support.
Exact deadline is not provided in the data; bidders should monitor the official tender portal for the final date and ensure submission of OEM authorization, in-state office proof, and service capability documents before the deadline.
Payment terms are not stated in the supplied data; bidders must consult the tender ATC for terms such as milestone payments, invoicing schedule, and any advance payment against performance security prior to delivery.
Contact Kirloskar Motors/Generators through their official channel and request an authorization certificate for the exact DG model. Include model numbers, serials, and service scope. Upload the authorization with the bid to comply with the mandatory clause.
Provide a documented escalation matrix with contact numbers and roles, including primary/backup service engineers, regional managers, and a toll-free hotline. Ensure matrix covers 24/7 availability during critical DG downtime at buyer premises.
Penalties/LD clauses are not specified in the available data; bidders should review the ATC document for late-delivery or performance penalties and corresponding rates to avoid non-compliance.