Cbic Central Board Of Indirect Taxes & Customs Customized AMC/CMC for Pre-owned Database Management Software Tender 2025

To bid, bidders must ensure eligibility by avoiding liquidation, upload a Malicious Code Certificate, and provide GST, PAN, experience and financial documents. Confirm EMD submission details, service office in the consignee state, and a dedicated support line. Follow ATC and corrigendum if issued and ensure subcontracting permissions are clearly documented.

Required documents include GST registration, PAN, last 2-3 years financial statements, experience certificates for similar AMC work, EMD documentation, technical compliance certificates, OEM authorizations, and proof of service office in the consignee state along with a Malicious Code Certificate.

Bidders must certify that the hardware and software do not contain embedded malicious code that could disable functions, damage equipment, or exfiltrate data. The vendor must accept breach liability for code-related IPR infringements and provide the Malicious Code Certificate along with bid submission.

The bid requires an office of the service provider located in the same state as the consignee, with a dedicated toll-free support number and an escalation matrix for timely issue resolution.

The service provider must pay staff salaries upfront and then claim payment from the buyer, accompanied by statutory documents (PF/ESIC) and bank statements. Exact payment milestones will be outlined in the contract; verify during bid submission.

The contract allows a quantity or duration adjustment up to 25% at the time of contract issue, with a post-issue cap of 25% also permissible. Bidders must accept the revised quantity or duration if exercised by the buyer.