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Indian Air Force Printer Repair Tender Gwalior Madhya Pradesh 2025 - A3 Brother T4500DW Service & Maintenance

Bid Publish Date

21-Nov-2025, 9:57 am

Bid End Date

27-Nov-2025, 6:00 pm

Value

₹59,970

Location

GWALIOR , MADHYA PRADESH

Latest Corrigendum Available

Progress

Issue21-Nov-2025, 9:57 am
Corrigendum24-Nov-2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

3

Bid Type

Two Packet Bid

Categories 2

OFFICE EQUIPMENTS COMPUTER PRINTERS

Tender Overview

The Indian Air Force (Department of Military Affairs) invites bids for repairing and overhauling three Brother A3 inkjet printers, model T4500DW in Gwalior, Madhya Pradesh 474001. Estimated value: ₹59,970.00. Scope covers head replacement and maintenance for the three units; references to EPSON 2170 and HP115 indicate related issues but the primary focus is Brother T4500DW repair. Service may require onsite or service-provider premises handling, with preference for a local service provider. A key differentiator is the explicit requirement for head change and ongoing maintenance to restore full functionality. Bidders should align with the specified delivery and documentation expectations to participate.

Technical Specifications & Requirements

  • Printer models involved: Brother T4500DW (A3 ink), quantity 3
  • Required activity: head replacement and routine maintenance for each unit
  • Mentioned issues: EPSON 2170 head U/S and HP115 not working, indicating a broader diagnostic scope
  • Delivery approach: service provider can operate from service-provider premises or at buyer premises, with evidence of local presence in the consignees’ state
  • Estimated contract value: ₹59,970.00; no formal BOQ items listed
  • Key constraint: ensure compatibility with existing Brother T4500DW components and ink system
  • Documentation: upload required certificates to avoid bid rejection

Terms, Conditions & Eligibility

  • 25% quantity/duration flexibility at contract issue and during execution
  • Excess settlement option allows additional charges up to a defined percentage with supporting documents; percentage not specified in the terms
  • Service-provider office must be located in the state of the consignee; documentary evidence to be submitted
  • Non-submission of certificates/documents as per bid document ATC may lead to rejection
  • EMD amount: not specified in the tender details
  • Other bid terms require compliance with ATC and corrigenda; ensure OEM and technical qualifications

Key Specifications

  • Printer: Brother T4500DW (A3 ink), quantity 3

  • Task: head replacement and routine maintenance for all three units

  • Additional references: EPSON 2170 head U/S and HP115 not working indicate diagnostic context

  • Delivery/installation: service provider premises or buyer premises in Gwalior, MP

  • Value indicator: estimated contract value ₹59,970.00; BOQ not provided

Terms & Conditions

  • Option Clause permits up to 25% increase/decrease in quantity or duration

  • Excess settlement allows extra charges up to a defined percentage with documentation

  • Office of Service Provider must be located in the consignee state; documentary proof required

  • Non-compliance with certificates/documents leads to bid rejection

  • EMD amount is not specified in the tender data; verify during bid submission

Important Clauses

Payment Terms

Not specified in detail; bidders should verify ATC for any payment milestones or advance requirements

Delivery Schedule

Delivery/maintenance timeline to be clarified in the contract; 25% quantity/duration variation allowed

Penalties/Liquidated Damages

LD terms not detailed; refer to ATC for penalties on delayed service or non-performance

Bidder Eligibility

  • Presence of service facility in the consignee state (Madhya Pradesh)

  • Experience in repairing and maintaining large-format Brother printers (A3)

  • OEM authorization for Brother printers and related service capability

Documents 5

GeM-Bidding-8593906.pdf

Main Document

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates (similar printer repair projects)

4

Financial statements or turnover proof

5

EMD/Security deposit document (if applicable)

6

Technical bid documents and conformity certificates

7

OEM authorization/endorsement for Brother printers

8

Proof of service facility in the consignee state

9

Any additional certificates requested in ATC/Corrigendum

Corrigendum Updates

1 Update
#1

Update

24-Nov-2025

Extended Deadline

27-Nov-2025, 6:00 pm

Opening Date

27-Nov-2025, 6:30 pm

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for printer repair tender in Gwalior MP 2025

Bidders should submit GST, PAN, turnover/financials, experience certificates, EMD (if applicable), OEM authorizations, and technical conformity documents. Ensure service capability in Madhya Pradesh and compliance with ATC. The procurement focuses on Brother T4500DW A3 printers; verify head replacement scope and maintenance responsibilities before submission.

What documents are required for IAF printer repair bid in MP

Required documents include GST registration, PAN, experience certificates for similar repairs, financial statements, EMD documents, OEM authorizations for Brother, and technical bid conformity certificates. Additionally provide proof of local service facility in Madhya Pradesh and any required ATC attachments.

What are the technical specs for Brother T4500DW maintenance

Technical scope centers on three Brother T4500DW A3 ink printers with head replacement and ongoing maintenance. Diagnostic references include EPSON 2170 head U/S and HP115 malfunction notes; ensure compatibility of replacement heads and ink system, plus serviceability from local MP location.

When is the delivery and installation expected for MP tender

Delivery timeline is defined by contract terms with 25% quantity/duration flexibility during issue and after contract award. Exact dates are not disclosed here; verify in the ATC and corrigenda and align with service-provider on-site or premises-based maintenance in Gwalior.

What is the EMD amount for the IAF printer repair bid

The tender data does not specify an EMD amount. Bidders should check the ATC for any security deposit requirements and ensure readiness to comply with standard EMD practices if mandated, including online or DD-based payments.

What are the eligibility criteria for Brother printer services in MP

Eligibility requires an on-ground service facility in Madhya Pradesh, prior repair experience with Brother A3 printers, and OEM authorization. Demonstrate capability to perform head replacement and routine maintenance for T4500DW units and submit documentary evidence with the bid.

How to manage excess settlement charges for this tender

Excess settlement allows extra charges up to a specified percentage with proper supporting documents during invoice creation. The tender requires declaration of applicability; ensure total invoice amount including addons remains within the approved excess percentage and attach necessary proofs.

What standards or certifications are required for the bid

Certifications are required as per the bid document, including OEM authorizations and conformity certificates. Upload all relevant certificates to avoid rejection, and ensure compliance with any ATC/Corrigendum standards related to printer maintenance and service delivery.