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IOCL Panipat Refinery invites a Customized AMC/CMC tender for pre-owned Masstech battery chargers at P25 units under the MassTech/ARC scope. The procurement focuses on maintenance contracts for existing Masstech battery charging systems, with the SOW attached for detailed service tasks. Location: Panipat, Haryana. Estimated value and EMD are not disclosed in the available data, and the BOQ shows zero items, indicating a service-centric AMC rather than commodity procurement. The tender emphasizes AMC/CMC for pre-owned equipment with a specific SOW file referenced. This requires bidders to review the SOW attachment for precise maintenance, spares, and service levels.
EMD amount and exact payment terms are not disclosed in the available data; verify via SOW
Delivery start and service levels are defined in the SOW; AMC initiation likely at award
Documentation requires standard bid submissions plus any OEM authorizations as per SOW
Details on milestones, advance, and settlement to be provided in SOW; verify the percentage and schedule.
AMC commencement aligned with contract award; specific response times and maintenance windows in SOW.
LD provisions, if any, to be defined in T&C/SOW; verify performance-based penalties and service-level credits.
Demonstrated experience in AMC/CMC for pre-owned industrial equipment
Financial capability to support an annual maintenance contract
Ability to supply spares for Masstech battery charging systems and provide timely service
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
3 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - RPRC266385-ARC for Masstech battery chargers at P25 units; Mass-Tech Controls Private Limited; Annual Maintenance Contract (AMC); As mentioned in tender; Yes
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Panipat
Delivery Pincodes
132140
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Palaparthi Ashok Reddy | 132140,INDIANOIL CORPORATION LTD. PANIPAT REFINERY , PO. BOHALI , PANIPAT | Panipat | Haryana | 132140 | 1 | - | Number of months within the contract period for which service is required : 24 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Extended Deadline
20-Oct-2026, 7:30 am
Opening Date
21-Oct-2026, 7:30 am
Extended Deadline
15-Oct-2026, 7:30 am
Opening Date
16-Oct-2026, 7:30 am
Extended Deadline
10-Oct-2026, 7:30 am
Opening Date
11-Oct-2026, 7:30 am
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC/CMC projects
Financial statements or turnover proof
EMD/Security deposit documents as per SOW
Technical bid documents or compliance certificates related to Masstech battery chargers
OEM authorizations or approvals (if required by SOW)
Any specific documents listed in Buyer Added Terms/SOW
Key insights about HARYANA tender market
Bidders should review the SOW attachment for scope, prepare GST, PAN, financials, and experience certificates, and submit the Technical and Commercial bids as per terms. Obtain OEM authorization if required and ensure EMD submission per SOW. Start by contacting IOCL Panipat Refinery tender helpdesk for access to the SOW.
Required documents typically include GST certificate, PAN, experience certificates for similar AMC projects, financial statements, EMD documents, and OEM authorizations if mandated by the SOW. Always confirm exact list in the Buyer Added Terms and SOW attachment.
Technical specs are defined in the SOW attachment; data here shows only the product name and scope. bidders must rely on the SOW for maintenance tasks, spares policy, response times, and any required standards or certifications.
The exact start date is not provided in the available data; the AMC typically begins on contract award date per SOW. Confirm schedule in the SOW and contract documents during bid submission.
EMD amount is not disclosed in the current data; bidders must verify the EMD amount and payment mode in the SOW terms. Ensure compliance to avoid bid rejection.
Service levels, response times, and spares policy are described in the SOW; bidders should plan for preventive maintenance, corrective maintenance, and prompt on-site support within defined SLAs.
Scope includes AMC/CMC for pre-owned Masstech battery chargers (P25 units). The detailed tasks, spares, and performance criteria are in the SOW attachment; bidders must align offerings to those requirements and submit accordingly.
The required certifications or OEM authorizations are specified in the SOW. If Masstech or IOCL mandates OEM approvals, bidders must attach authorization letters and ensure compliance with any IS/ISO standards as stated there.