Bharat Sanchar Nigam Limited Facility Management Service Tender Manpower Based 2025 for Primarily Unskilled/Semi-Skilled/Skilled Staff

Tender Overview

Bharat Sanchar Nigam Limited Portal(bsnl) through the Department of Telecommunications invites bids for Facility Management Service - Manpower based (Version 2) covering Unskilled, Semi-Skilled and Skilled multi-tasking personnel. Estimated contract value is ₹21,711,899.00 with an EMD of ₹434,238. The procurement targets a workforce solution spanning multiple skill bands, validated by supplier payroll practices and compliance with statutory obligations. The contract allows a ±25% adjustment in quantity or duration at bid and post-award stages, with conditions on acceptance. The organization requires a local office in the consignee state and a payroll-backed staffing approach, ensuring the service provider maintains workforce continuity. Unique factors include mandatory payroll compliance, escalation contacts, and proof of prior financial stability. This tender offers a structured matrix for manpower deployment, aligning with DOT/FM service norms and interagency coordination.

Technical Specifications & Requirements

• Product/Service: Facility Management Service - Manpower based (Version 2) across three skill categories: Unskilled, Semi-Skilled, Skilled.
• Quantity/Scale: Noted as manpower-based contract; no BOQ items provided, but total value indicates large-scale deployment.
• Financials: Estimated value ₹21,711,899.00; EMD ₹434,238.
• Standards/Compliance: No explicit technical specifications published; emphasis on payroll-based staff deployment, statutory documentation (PF, ESIC), and bank payment trails.
• Delivery/Location: Service office within the consignee state; on-site deployment at BSNL corridors as per contract; escalation matrix to be provided by bidder.
• Experience/Eligibility: Vendors must demonstrate ability to deploy documented manpower solutions and comply with terms on liability and subcontracting.

Terms, Conditions & Eligibility

• EMD: ₹434,238 (payment terms as per bid document).
• Payroll Requirement: At least 10% of required manpower on the provider payroll for at least one year.
• Payment Terms: Salaries paid by service provider first; reimbursement by buyer with statutory documents.
• Location Compliance: Service provider office must be located in the state of consignee; documentary evidence required.
• Escalation Matrix: Provide service support escalation matrix with telephone numbers.
• Liability: Bidder remains liable for contract performance even with subcontracting; no assignment without consent.