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GEM

Government Tender Published for ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Security Systems Devices; Firewall; OEM Authorised in PUNE, MAHARASHTRA

Bid Publish Date

10-Dec-2024, 1:04 pm

Bid End Date

25-Dec-2024, 1:00 pm

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Progress

Issue10-Dec-2024, 1:04 pm
Corrigendum10-Jan-2025
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Categories 4

Public procurement opportunity for Council Of Scientific And Industrial Research (csir) ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Security Systems Devices; Firewall; OEM Authorised Service Provider in PUNE, MAHARASHTRA. Quantity: 1 issued by. Submission Deadline: 25-12-2024 13: 00: 00. View full details and respond.

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Security Systems Devices; Firewall; OEM Authorised Service Provider

Authority Records

MINISTRY OF SCIENCE AND TECHNOLOGYSCIENTIFIC AND INDUSTRIAL RESEARCH DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 4

GeM-Bidding-7225216.pdf

Main Document

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Past Similar Tenders (Historical Results)

5 found

ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Network Devices; Network/Web Security Appliances;

New India Assurance Company Limited (niacl)

MUMBAI, MAHARASHTRA

Posted: 24 July 2025
Closed: 7 August 2025
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ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Network Devices; Firewall; OEM Authorised Service

National Informatics Centre Services Incorporated (nicsi)

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Posted: 6 March 2025
Closed: 27 March 2025
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ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Network Devices; Firewall; OEM Authorised Service

National Informatics Centre Services Incorporated (nicsi)

EAST DELHI, DELHI

Posted: 6 March 2025
Closed: 27 March 2025
GEM

ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Security Systems Devices; Web-application-firewall

Indian Council Of Agricultural Research (icar)

CENTRAL DELHI, DELHI

Posted: 1 September 2025
Closed: 22 September 2025
GEM

ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Security Systems Devices; Web-application-firewall

N/a

WEST DELHI, DELHI

Posted: 8 July 2025
Closed: 18 July 2025
GEM

Required Documents

1

Experience Criteria

2

Certificate (Requested in ATC)

3

OEM Authorization Certificate

4

Additional Doc 1 (Requested in ATC)

5

Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

6

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

3 Updates
#1

Update

10-Jan-2025

Extended Deadline

14-Jan-2025, 11:00 am

Opening Date

14-Jan-2025, 11:30 am

#2

Update

06-Jan-2025

Extended Deadline

10-Jan-2025, 3:00 pm

Opening Date

10-Jan-2025, 3:30 pm

#3

Update

26-Dec-2024

Extended Deadline

06-Jan-2025, 9:00 am

Opening Date

06-Jan-2025, 9:30 am

Financial Results

Rank Seller Price Item
L1
CONCEPT INFORMATION TECHNOLOGIES (INDIA) PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Security Systems Devices; Firewall; OEM Authorised
L2
VELOCIS SYSTEMS PRIVATE LIMITED   Under PMA
Item Categories : ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Security Systems Devices; Firewall; OEM Authorised
L3
AIRNIC INFRA PRIVATE LIMITED( MSE Social Category:OBC )    Under PMA
Item Categories : ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Security Systems Devices; Firewall; OEM Authorised

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

What are the eligibility requirements for GEM/2024/B/5685216?

The eligibility requirements include being a registered entity with a minimum of 3 years of relevant experience in the service domain. Additionally, bidders need to provide an OEM Authorization Certificate and documents requested in the Additional Terms and Conditions (ATC). Exemptions based on experience or turnover require supporting documentation.

What certificates are required for this tender submission?

Bidders are required to submit an OEM Authorization Certificate, experience documentation, and any additional certificates specified in the ATC. If requiring an exemption from the standard criteria, supporting documents should be included for evaluation.

How should I register for participating in this tender?

To register for participation in this tender, interested bidders must create an account on the designated bidding platform, complete necessary profiles, and submit required documents through the online system as detailed in the tender instructions.

What formats are accepted for document submissions?

Documents should be submitted in PDF or specific formats as outlined in the tender specifications. The acceptable formats for each required document will be explicitly mentioned in the ATC.

What are the technical specifications of the services required?

The technical specifications focus on maintaining security systems devices and firewalls in compliance with OEM standards. Bidders should provide detailed plans for preventive maintenance, emergency repairs, and a schedule of service availability.

What quality standards do I need to comply with for this tender?

Bidders must comply with all relevant industry quality standards as detailed in the tender documentation. This includes maintaining certification integrity throughout the contract period.

What are the compliance requirements associated with this tender?

All bidders must comply with the stipulated safety and security requirements as outlined in the tender. Compliance with local laws and regulations is also crucial.

Are there any specific testing criteria for this service contract?

Testing criteria will be defined based on performance outcomes and responsiveness to maintenance requests. Specific benchmarks for service quality should be included in bidders' proposals.

What are the details regarding the Earnest Money Deposit (EMD)?

All participating bidders must submit an Earnest Money Deposit (EMD) as indicated in the tender. The EMD amount must comply with the financial requirements set forth in the documentation.

What are the performance security requirements for this tender?

The performance security requirements will be outlined within the tender document and typically involve providing a financial guarantee that the awarded service complies with all operational and service stipulations.

What are the payment terms associated with the contract?

Payment terms will be stipulated in the contract but generally involve milestone payments based on the completion of defined service tasks and deliverables outlined in the scope of work.

How are prices evaluated in this tender?

Price evaluations will focus on value-for-money, ensuring that the selected bid provides the best quality services at a competitive rate. All financial proposals must be detailed and transparent.

How should I submit my tender documents?

Tender documents must be submitted electronically through the platform used by the issuing department, ensuring all files are uploaded according to the guidelines set forth in the tender information.

What are the key timelines and deadlines for this tender?

Details regarding key timelines, including bid submission and opening dates, will be available in the tender document and must be adhered to by all bidders.

What does the evaluation and selection process involve?

The evaluation process involves a comprehensive review of technical qualifications followed by financial assessments. Proposals will be ranked based on compliance with required specifications and overall value.

Will I be notified of the results of the tender evaluation?

Yes, all bidders will be informed of the outcome of the evaluation process, which will outline successful bids and procurement decisions as specified in the tender guidelines.

What benefits are available for Micro, Small, and Medium Enterprises (MSEs)?

MSEs are encouraged to participate, with specific exemptions or facilitated access to the tender processes. Detailed provisions are outlined within the tender documentation.

Are there special provisions for startups in this tender?

Yes, the tender includes special provisions aimed at fostering participation from startups, encouraging innovations and new entrants into the service provision market.

How does this tender comply with 'Make in India' policies?

The tender seeks to promote local service providers and compliance with 'Make in India' standards. Emphasis on local procurement rules and an encouragement of indigenous capabilities are key components.

What are the local content and procurement rules associated with this tender?

Local content and procurement rules will be adhered to as outlined in the applicable government strategies, aiming to maximize domestic resource utilization throughout the contract term.

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