North East Frontier Railway Mechanized Laundry Services Tender Assam Karbi Anglong 2026 - Linen Laundry, Distribution & AMC
Bid Publish Date
06-Jul-2026, 7:43 pm
Bid End Date
27-Jul-2026, 8:00 pm
EMD
₹5,73,395
Value
₹8,46,78,930
Location
Progress
Quantity
13
Similar Category
Laundry Services Laundry Services Laundry Services Laundry Services Laundry Services Laundry Services Laundry Services Laundry Services Laundry Services Laundry Services Laundry Services Laundry Services Laundry Services
Bid Type
Two Packet Bid
Categories
31
Tender Overview
Organization: North East Frontier Railway (Indian Railways) seeks bids for a multi-schedule mechanized laundry contract in KARBI ANGLONG, ASSAM. Scope spans linen washing, drying, ironing, packaging in eco-friendly bags, linen distribution to AC coaches, and annual AMC for laundry machinery. Estimated value: ₹84,679,931.98 with an EMD of ₹573,395. Key deliverables include blanket, curtain handling, RN supplies, and distribution logistics for passenger services. Unique terms include a 50% quantity/duration flex clause and scope expansion with consent for lumpsum services. This procurement emphasizes integrated laundry operations and machine maintenance over a 1-year period, including bonus provisions for AC attendants and consumable control.
Technical Specifications & Requirements
- Schedules cover: mechanized laundry operations (washing, drying, ironing, packaging), linen distribution from Silchar/Sairang depots to AC coaches, provision of annual AMC for 1 set of washers, a tumbler dryer, flat work ironer, steam boiler, air compressor, and water softener.
- Quantities/Items: Blanket 154,502 kg; Curtain 13,971 kg; Consumables: RO Plant salt 25 kg/day, total 9,125 kg; Bonus payments for 89 AC attendants; AMC costs for 2 washers, 1 tumbler dryer, 1 ironer, 1 steam boiler, 1 air compressor, 1 water softener (4 quarters).
- Delivery/Service: 1-year operational support plus annual maintenance for listed equipment; emphasis on environment-friendly packaging and linen handling. No BOQ items are specified in the available data.
- Standards/Compliance: Not specified in the data; bidders should infer IS/ISO compliance from standard railway tender practices and confirm OEM authorizations during bid.
Terms, Conditions & Eligibility
- EMD: ₹573,395 (payment mode not specified; likely online/DD per bid terms).
- Delivery Timeline: 1-year contract term with possible scope expansion up to 50% per ATC clause; changes permitted pre- and post- award with consent for lumpsum service.
- Payment Terms: Not explicitly defined beyond standard tender practice; bidders should confirm milestone payments with the organization.
- Documents: GST, PAN, experience certificates, financial statements, EMD receipt, technical bid, OEM authorizations, and related compliance documents are typically required; verify exact list in terms and conditions.
- Warranty/Penalties: Not specified; ensure to check at bid stage for performance bonds or LD clauses in the ATC.
Key Specifications
-
Total estimated value: ₹84,679,931.98
-
EMD: ₹573,395
-
Schedules include mechanized laundry operations and linen distribution
-
AMC for 1 set of washers, 1 tumbler dryer, 1 flat work ironer, 1 steam boiler, 1 air compressor, 1 water softener
-
Quantities: Blanket 154,502 kg, Curtain 13,971 kg, Salt consumables 9,125 kg total
-
Delivery location: BPB and rail depots (Silchar/Sairang) for linen distribution
Terms & Conditions
-
50% contract quantity/duration flexibility at issue with subsequent 50% cap
-
Lump-sum scope expansion up to 50% with service provider consent
-
AMC terms apply to laundry machinery for 4 quarters; payment terms to be clarified
Important Clauses
Payment Terms
Currently unspecified; bidders must confirm milestone payments with NEFR and provide any required advance or security deposits per ATC.
Delivery Schedule
Contract duration up to 1 year with option to extend by 50% as per ATC; changes require bidder consent for scope/duration adjustments.
Penalties/Liquidated Damages
Not detailed in provided data; verify LD provisions and performance bonds during bid submission.
Bidder Eligibility
-
Proven experience in operating mechanized laundry facilities and AMC services for large institutions
-
Financial capacity evidenced by audited statements and appropriate tax registrations
-
Authorized OEM service capabilities for washers, dryers, ironers, boilers, and related equipment
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - Schedule 1 Operation of Mechanized laundry at BPB for washing of Linen With suitable chemicals Drying Ironing and Packaging in suitable environment friendly paper bags of linen including collection of linen from incoming tra.. , Custom Bid for Services - Blanket Qty 154502 Kg , Custom Bid for Services - Curtain Qty13971Kg , Custom Bid for Services - Schedule 2 Consumable for Laundry R O Plant Non Iodized salt Consumption 25 kg per day Qty 9125 Kg , Custom Bid for Services - Schedule 3 Provision of linen distribution to collection from passengers of AC coaches in trains primarily maintained at Silchar and Sairang Coaching Depot for a period of 01 year Provision of linen distribution to collectio.. , Custom Bid for Services - Schedule 4 Provision of payment of Bonus to AC attendants for 01year Provision of payment of Bonus to AC attendants Qty 89 Nos , Custom Bid for Services - Schedule 5 Comprehensive AMC of machines and plants of mechanized laundry at BPB for a period of One year AMC for 1 set 02 nos Washer Extractor 4 quarter cost including GST , Custom Bid for Services - AMC for 01 no Tumbler Drier 4 quarter cost including GST , Custom Bid for Services - AMC for 01 no Flat work Ironer 4 quarter cost including GST , Custom Bid for Services - AMC for 01 no Steam Boiler 4 quarter cost including GST , Custom Bid for Services - AMC for 01 no Air Compressor 4 quarter cost including GST , Custom Bid for Services - AMC for 01 no Water Softener plant 4 quarter cost including GST
Advisory Bank
State Bank of India
Delivery Details
Delivery Locations
1
Delivery Cities
Karbi Anglong
Delivery Pincodes
782447
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Sabyasachi De | 782447,Divisional Railway Manager office building ,Lumding Division, Dist Hojai, P.O Lumding Pin code 782447 | Karbi Anglong | Assam | 782447 | Project / Lumpsum Based | - | - |
Authority Records
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar mechanized laundry & AMC services
Financial statements (audited) demonstrating financial capacity
EMD payment receipt/document
Technical bid/compliance certificates
OEM authorizations or factory/authorized service provider certificates
Any prior contract completion certificates related to railway laundry facilities
Frequently Asked Questions
Key insights about ASSAM tender market
How to bid for the mechanized laundry tender in Karbi Anglong?
Bidders must submit GST, PAN, experience and financial documentation, EMD of ₹573,395, technical/compliance bids, and OEM authorizations. The contract covers linen washing, distribution, bonus payments, and AMC for laundry machinery; review ATC for quantity flexibility and scope changes before bid submission.
What documents are required for NEFR laundry service bid 2026?
Required documents typically include GST certificate, PAN, audited financial statements, experience certificates for similar work, EMD receipt, technical bid, and OEM authorizations. Ensure all proofs are current and match the tender’s Schedule items and equipment list.
What are the key technical requirements for the NEFR laundry tender?
Key items include mechanized laundry operations (washing, drying, ironing, packaging), linen distribution to AC coaches, and AMC for washers, tumbler dryer, ironer, steam boiler, air compressor, and water softener. Quantities include 154,502 kg blankets and 13,971 kg curtains; consumables 9,125 kg of salt.
When is the payment terms and EMD for this NEFR tender?
EMD is ₹573,395. Payment terms require confirmation in the ATC; standard practice may include milestone-based payments and possible advance. Review the ATC for any specific payment milestones and penalties tied to performance.
What is the contract duration and scope flexibility for NEFR laundry?
The contract runs for 1 year with an option to increase quantity/duration up to 50% at issue and later by consent; lumpsum expansion may occur with buyer approval. Ensure you can scale services or adjust team to cover increased linen handling.
What is the location and main scope of NEFR’s laundry procurement?
Tender located in Karbi Anglong, Assam; scope includes linen washing, drying, ironing, eco-friendly packaging, linen distribution from Silchar and Sairang depots, and annual AMC for essential laundry machinery to support railway operations.
Which equipment is covered under the AMC in this NEFR contract?
AMC coverage includes 2 washers, 1 tumbler dryer, 1 flat work ironer, 1 steam boiler, 1 air compressor, and 1 water softener, with four quarterly cost components; confirm exact warranty and service response times in the ATC.
What standards or certifications are expected for NEFR laundry bids?
While IS/ISO standards are not specified in the data, bidders should ensure OEM approvals, equipment reliability, and compliance with railway procurement norms; verify any required quality or safety certifications during bid submission.
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Documents 9
GeM-Bidding-9565207.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS