Open Tender for Annual Maintenance service - EPABX System in WEST DELHI, DELHI

The eligibility requirements include being a registered entity, possessing a minimum average annual turnover of 7 Lakh (s), and demonstrating at least 3 years of relevant experience in EPABX maintenance services.

Necessary documents include the OEM Authorization Certificate, experience certificates, proof of turnover, and additional documents as stated in the bid specifications. Bidders seeking exemptions must submit supporting documents as well.

Bidders must register on the GeM portal to participate in the tender. The registration process involves creating a profile and submitting mandatory documents listed in the tender.

Accepted document formats include PDF and other commonly used formats as specified in the tender documentation. Ensure all files are legibly prepared for review.

Technical specifications require a valid OEM Authorization Certificate along with details of methodologies, equipment, and proof of prior experience in EPABX maintenance that complies with necessary safety and quality standards.

Yes, bidders are expected to adhere to industry-standard quality standards for maintenance services and provide evidence of compliance during the submission of their bids.

Compliance requirements include submission of evidence supporting past experience, adherence to quality standards for services offered, and completion of all documentation with relevant certifications.

The Earnest Money Deposit (EMD) required for this tender is 46,138 INR. This sum must be paid to demonstrate commitment and seriousness regarding the bid.

Payment terms regarding project milestones and timelines will be specified in the final contract. Bidders should ensure clarity on invoicing and payment schedules.

The price evaluation will consider the total value of the bids submitted, focusing on both the cost-effectiveness and the quality of services offered as assessed during the evaluation.

Submissions must be made through the official GeM portal, providing all required documents in the requested formats before the closing date.

While specific dates are not listed, bidders should monitor the GeM portal for updates on submission timelines and evaluation announcements.

Notification of results will be communicated through the GeM portal, and bidders will receive updates regarding their evaluation status following the completion of the selection process.

MSEs can apply for exemptions from certain eligibility criteria, including experience and turnover, by submitting appropriate supporting documentation for evaluation as outlined in the tender.

Startups can also seek exemptions from previous experience requirements. They must provide relevant documentation to qualify for consideration under this policy.

This tender encourages the utilization of locally sourced services and components, supporting the objectives of the 'Make in India' initiative, which promotes local manufacturing and service provision.