Chhattisgarh State Marketing Corporation Limited AMC for Integrated Security & Surveillance System DURG CHHATTISGARH 2026
Bid Publish Date
14-Aug-2026, 8:28 pm
Bid End Date
24-Aug-2026, 9:00 pm
EMD
₹6,446
Value
₹6,44,635
Location
Progress
Tender Overview
Organization: Chhattisgarh State Marketing Corporation Limited (CSMCL) under the Commercial Tax And Excise Department, CHHATTISGARH. Product/Service: AMC for Integrated Security and Surveillance System covering Theft Prevention, Facility/Asset Protection, with hardware, software and consumables to be provided by the service provider and included in contract cost. Location: DURG, CHHATTISGARH 490001. Estimated value: ₹6,44,635; EMD: ₹6,446. The procurement includes a 25% variation option in quantity or duration at contract issue and during implementation, requiring bidder acceptance of revised scope. The tender emphasizes an integrated security solution with ongoing maintenance and consumables included.
Technical Specifications & Requirements
- Scope: AMC for integrated security and surveillance system including theft prevention and asset protection with both hardware and software components.
- Consumables: To be provided by the service provider and included in contract cost.
- Location: DURG, CHHATTISGARH; service delivery and support to be undertaken within the stated jurisdiction.
- EMD: ₹6,446; Estimated value: ₹6,44,635.
- Variation Clause: Up to 25% increase/decrease in contract quantity or duration at the time of contract issuance, with acceptance of revised scope by bidders.
- Standards/Certifications: Not specified in the tender data; bidders should confirm alignment with standard service levels and security solution practices on submission.
- BOQ: No items listed; indicates a bundled AMC scope rather than itemized components.
Terms, Conditions & Eligibility
- EMD: ₹6,446 to be provided as per tender terms.
- Variation Clause: Buyer may adjust contract quantity/duration by up to 25%; post-issuance adjustments require bidder acceptance.
- Delivery/Performance: Not explicitly defined; bidders should seek clarification on service level timelines and response times during bid submission.
- Consumables: Included in contract cost; ensure clear listing in the bid for ongoing availability.
- Documents/Compliance: Confirm submission requirements (GST, PAN, experience certificates, financials, OEM authorizations) during bid prep; verify any location-specific permissions. Bid pricing should reflect bundled hardware/software with ongoing maintenance.
Key Specifications
-
Integrated Security and Surveillance System AMC
-
Hardware and software maintenance with consumables included
-
Location: DURG, CHHATTISGARH 490001
-
Estimated value ₹6,44,635; EMD ₹6,446
-
Variation clause up to 25% in quantity or duration
-
No BOQ items; bundled service contract
Terms & Conditions
-
EMD required: ₹6,446 with bid submission
-
25% quantity/duration variation allowed at contract issue
-
Consumables to be supplied by service provider and included in contract cost
-
Bundled AMC for integrated security and surveillance system
-
Location-based service in DURG, CHHATTISGARH
Important Clauses
Payment Terms
Not specified in the data; bidders should seek explicit terms during bid stage and include SLAs with maintenance charges.
Delivery Schedule
Not specified; clarify response and resolution times in the bid documents and in the contract.
Penalties/Liquidated Damages
Not specified; bidders should request clarity on penalties, service levels, and LD clauses in final agreement.
Bidder Eligibility
-
Experience in AMC for security and surveillance systems
-
Financial stability evidenced by audited statements
-
Compliance with GST and PAN requirements
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
4 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
2578
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
AMC of Integrated Security and Surveillance System - Theft Prevention, Facility/Asset Protection; Comprehensive; Hardware, Software; Consumables to be provided by Service Provider (included in the contract cost)
Advisory Bank
State Bank of India
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Durg
Delivery Pincodes
490006
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Ashok Kumar Agrawal | 490006,CSMCL Office, Durg | Durg | Chhattisgarh | 490006 | Project / Lumpsum Based | - | - |
Authority Records
BID & GeM Expert Consultancy
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Documents 5
GeM-Bidding-9760726.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
3
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC of security and surveillance systems
Financial statements (last 2-3 years)
EMD payment receipt or remittance proof
Technical bid documents detailing service scope and SLAs
OEM/authorized distributor authorizations (if applicable)
Any existing certifications or compliance documents relevant to security systems
Frequently Asked Questions
Key insights about CHHATTISGARH tender market
What documents are required for the integrated security AMC bid in DURG?
Bidders must submit GST registration, PAN card, experience certificates for similar AMC projects, financial statements for last 2-3 years, EMD receipt, technical bid detailing SLAs, and OEM authorizations if applicable. These ensure eligibility and financial credibility for the Chhattisgarh procurement.
How will the 25% variation clause impact the DURG AMC contract?
The buyer may adjust contract quantity or duration by up to 25% at contract issue, or thereafter with bidder consent. Bidders should account for this in pricing, resource planning, and service level agreements to avoid penalties or scope disputes.
What is the estimated contract value for the security AMC in CHHATTISGARH?
The estimated value is ₹6,44,635 with an EMD of ₹6,446. Bidders must price the bundled AMC for integrated security and surveillance, including consumables, under one contract cost.
What consumables are included in the CSML surveillance AMC?
Consumables are explicitly included in the contract cost and will be supplied by the service provider. Ensure the bid lists warranty coverage, replacement terms, and periodic consumable updates as part of the service scope.
What is the procurement location for the security AMC in 2026?
The procurement location is DURG, CHHATTISGARH 490001. Bidders should ensure on-site service capability, spares availability, and local compliance for this district-level contract.
What should the technical bid cover for the integrated system AMC?
The technical bid must include system scope (hardware/software), maintenance SLAs, response/resolution times, upgrade paths, compatibility with existing infrastructure, and proof of OEM authorizations if required.
What are the key eligibility criteria for applying to this tender?
Eligibility includes prior experience in AMC of security/surveillance systems, demonstrated financial stability via audited accounts, GST and PAN compliance, and readiness to provide consumables under a bundled contract as specified.
How can bidders ensure compliance with the COD and installation needs?
Bidders should confirm installation readiness, coordinate with local authorities in DURG, provide installation timelines, and commit to post-implementation support as per SLAs, ensuring uninterrupted surveillance availability.