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Printing And Stationary Department Uttar Pradesh Repair & Overhauling Service for Computer Printers – Allahabad UP 2026

Bid Publish Date

01-Aug-2026, 6:27 pm

Bid End Date

17-Aug-2026, 7:00 pm

Progress

Issue01-Aug-2026, 6:27 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 8

Tender Overview

The Procuring Organization is the Printing And Stationary Department Government Of Uttar Pradesh, seeking Repair and Overhauling Service for Computer Printers and maintenance of Acme cutting machine at Buyer Premises in Allahabad, Uttar Pradesh 210010. The scope covers fault repair and parts-included maintenance, with no BOQ items published. The opportunity involves on-site service at the specified location, with public sector procurement terms embedded in the ATC terms. A key differentiator is the flexible quantity/duration clause allowing a 25% adjustment prior to contract issuance and within the contract period. This tender targets vendors capable of on-site support and spare-part availability for equipment at government premises.

Technical Specifications & Requirements

  • Product/Service: Repair and Overhauling Service for Computer Printers; Maintenance and faults repair for Acme cutting machine at government site
  • Location: Allahabad, Uttar Pradesh (210010)
  • Service Scope: On-site repair and parts-inclusive maintenance; dedicated escalation matrix required; toll-free support availability
  • Documentation: Bidder must adhere to ATC terms; no published BOQ items; ensure readiness for service and spare parts provisioning
  • Experience & Compliance: Vendors should demonstrate capability to service computer printers and cutting machinery on government premises; maintain escalation contact protocols and dedicated service lines
  • Additional Notes: 25% variation clause pre-issuance and post-issuance, subject to consent; generic terms require financial integrity checks and non-liquidation status

Terms, Conditions & Eligibility

  • 25% option clause: contract quantity or duration may adjust up to 25% during/after issuance; requires bidder consent for scope expansion in lumpsum contracts
  • Financial standing: bidder must provide an undertaking confirming no liquidation, receivership, or bankruptcy
  • Service & Support: Eskalation matrix with telephone numbers; dedicated toll-free support line
  • Documentation readiness: submit GST, PAN, experience certificates, financial statements, EMD/Security as applicable; OEM authorizations if required
  • Penalties & warranties: ATC document governs penalties and service levels; ensure readiness to comply with escalation and support terms

Key Specifications

  • Repair and Overhauling Service for Computer Printers at Buyer Premises

  • Maintenance and fault repair for Acme cutting machine

  • On-site service location: Allahabad, Uttar Pradesh 210010

  • 25% quantity/duration variation allowed (pre- and post-issuance with consent)

  • Dedicated escalation matrix and toll-free service line required

Terms & Conditions

  • 25% adjustment clause on contract quantity or duration

  • Must provide non-liquidation undertaking and financial stability

  • Escalation matrix with dedicated service hotline required

Important Clauses

Payment Terms

Not specified in data; ATC governs terms with service-based procurement norms

Delivery Schedule

On-site repair and maintenance to be conducted at Buyer Premises in Allahabad; exact timing not specified

Penalties/Liquidated Damages

ATC document to specify penalties for service delays and performance shortfalls

Bidder Eligibility

  • Non-liquidation or bankruptcy status; undertaking to be uploaded with bid

  • Experience in repair/overhauling of computer printers and related machinery

  • Ability to provide on-site maintenance and spare parts for government premises

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Repair and Overhauling Service - Computer Printers; Repair of faults and maintenance work including parts for the Acme cutting machine; Yes; Buyer Premises

Payment Timelines

Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Delivery Details

Delivery Locations

1

Delivery Cities

Prayagraj

Delivery Pincodes

211001

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Dinesh Kumar Yadav211001,14/12 Sarojini Naidu Marg Civil Lines AllahabadPrayagrajUttar Pradesh2110011--

Authority Records

INFRASTRUCTURE & INDUSTRIAL DEVELOPMENT DEPARTMENT

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Documents 11

GeM-Bidding-9695949.pdf

Main Document

Other Documents

OTHER

Other Documents

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Other Documents

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Other Documents

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Other Documents

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Other Documents

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Other Documents

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GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar repair/overhauling services

4

Financial statements or solvency proofs

5

Evidence of EMD/Security deposit (as applicable)

6

Technical bid documents demonstrating service capabilities

7

OEM authorization / product servicing credentials, if required

8

Escalation matrix and dedicated toll-free support details

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for printer repair tender in Allahabad Uttar Pradesh 2026?

Bidders must submit GST, PAN, experience certificates, financial statements, and EMD/Security as applicable. Provide technical bid detailing on-site printer repair capabilities, spare parts availability, and OEM authorizations if required. Ensure adherence to ATC terms including the 25% variation clause and escalation matrix requirements.

What documents are required for Uttar Pradesh printer service bid 2026?

Required documents include GST registration, PAN, experience certificates for similar repairs, financial statements, EMD/security as applicable, technical bid documents, and OEM authorizations if mandated. Also include an undertaking on non-liquidation status and an escalation matrix with dedicated support contacts.

What are the technical requirements for on-site printer repair in UP?

The scope covers repair and overhauling of computer printers and maintenance for Acme cutting machine at Buyer Premises in Allahabad. Vendors must demonstrate on-site repair capability, spare-parts provisioning, and a defined escalation matrix plus toll-free support to ensure timely service.

What are the payment terms for the UP government printer service contract?

Payment terms are governed by the ATC; explicit percentages not provided. Vendors should expect standard government practice of service-based payment after service delivery, subject to acceptance and verification of work performed, with any advance or milestone payment to be clarified in the final contract.

When is the variation clause applicable for this tender?

The 25% variation clause applies before contract issuance and can extend up to 25% during the contract period with the service provider’s consent for lumpsum-based work. This allows scope and duration adjustments to meet on-site requirements without renegotiating the base contract.

What is required for escalation and dedicated support in this UP tender?

Bidders must provide an Escalation Matrix with telephone numbers for service support and a dedicated toll-free line. These contacts should enable rapid assistance for on-site repairs and spare-parts issues during the contract period.

What standards or certifications are needed for UP printer repair tender?

No explicit standards are listed in the available data; however, OEM authorizations and service capability documentation are typically required. Bidders should prepare technical credentials validating repair competency for computer printers and Acme cutting machines, plus compliance with ATC terms.