North East Frontier Railway Lifts Maintenance Tender 2026 India - O&M Of Elevator System, 555385 INR, EMD 11100
Bid Publish Date
17-Sep-2026, 11:18 am
Bid End Date
28-Sep-2026, 9:00 am
EMD
₹11,100
Value
₹5,55,385
Location
Progress
Tender Overview
The North East Frontier Railway invites bids for the Operation And Maintenance Of Lifts (Elevators) - Complete System, with an estimated value of ₹555,385.00 and an EMD of ₹11,100.00. Scope covers full lifecycle maintenance of elevator systems across NFR facilities, with flexibility for up to 25% contract quantity or duration adjustments at the time of contract issuance. Bidders must establish an office in the consignee’s state and provide a dedicated service contact, including a toll-free number and an escalation matrix. The procurement emphasizes serviceability, timely support, and document-compliant submission, underscoring the need for robust past-experience proof. This tender is structured to accommodate lumpsum-style adjustments, subject to consent, and requires adherence to bid document certificates and EMD submission formats. No BOQ items are listed, highlighting a service-centric contract focusing on maintenance and operation rather than capital works.
Technical Specifications & Requirements
- Product/Service: Operation and Maintenance of Lifts (Elevators) – Complete System (O&M)
- Estimated value: ₹555,385.00; EMD: ₹11,100.00
- Quantity/Scope: Full-system O&M across NFR facilities; no BOQ items
- Delivery/Performance: 25% quantity/duration flex at contract issue and during execution
- Support & Compliance: Office in consignee state; dedicated service contact; escalation matrix
- Documentation: Certificates required per ATC/Corrigendum; EMD submission via DD or FDR accepted
- Experience: Past-project proof required via specified formats; execution certificates acceptable
- Brand/OEM: Not specified
- Standards: Not specified; emphasis on service reliability, documentation, and responsive support
Terms, Conditions & Eligibility
- EMD: ₹11,100; payment modes include DD in favour of FA&CAO/NFR/MLG or FDR with pledge conditions
- Office: Mandatory presence in the consignee state with documentary proof
- Support: Dedicated toll-free number; documented escalation matrix required
- Documentation: Upload all required certificates and prior-experience proofs per bid terms
- Variation: Up to 25% increase/decrease in quantity or contract duration
- Past Experience: Acceptable proofs include contract copies, client execution certificates, or supporting third-party notes
- Compliance: Non-submission of required documents can lead to bid rejection
Key Specifications
-
- Product/Service: Operation and Maintenance of Lifts (Elevators) – Complete System
-
- Estimated Value: ₹555,385.00
-
- EMD Amount: ₹11,100.00
-
- Variation Clause: Quantity/duration may be increased up to 25%
-
- Office Requirement: Service provider office in the state of consignee
-
- Support: Dedicated toll-free service line and escalation matrix
-
- Documents: Certificates and past-experience proofs as required in terms
Terms & Conditions
-
EMD of ₹11,100; DD or FDR acceptable as bid security
-
Office of service provider must be located in consignee state
-
Contract quantity/duration can vary up to 25%
-
Dedicated toll-free service line with escalation matrix required
-
Past experience proofs via contract copies or client certificates
Important Clauses
Payment Terms
EMD via DD to FA&CAO/NFR/MLG or FDR acceptable; hardcopy delivery within 5 days of bid end/open date
Delivery Schedule
Flexibility up to 25% for quantity or duration at contract issuance and during execution
Penalties/Liquidated Damages
Not specified in provided terms; ensure compliance with bid documents and certificates
Bidder Eligibility
-
Should not be under liquidation or bankruptcy; provide undertaking
-
Must have an office in the consignee state with documentary evidence
-
Must provide dedicated toll-free service contact and escalation matrix
-
Past-project experience proof via contract copies or client certifications
-
Submit EMD via DD or FDR with requisite endorsement
Tender Data
Bid Details
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
60 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
2
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Operation And Maintenance Of Lifts (Elevators) - Complete System
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
62
Delivery Details
Delivery Locations
1
Delivery Cities
Karbi Anglong
Delivery Pincodes
782447
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Priyawart Paswan | 782447,Divisional Railway Manager office building ,Lumding Division, Dist Hojai, P.O Lumding Pin code 782447 | Karbi Anglong | Assam | 782447 | 1 | - | Number of months for which Operations & Maintenance service is required during contract period : 60 |
Authority Records
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Documents 7
GeM-Bidding-9902901.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
🤖 AI-Powered Bidder Prediction
Discover companies most likely to bid on this tender
Required Documents
Experience Criteria
Bidder Turnover
OEM Authorization Certificate
OEM Annual Turnover
Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Frequently Asked Questions
Key insights about ASSAM tender market
How to bid for the lifts O&M tender in North East Frontier Railway 2026
Bidders must submit the EMD of ₹11,100 via DD to FA&CAO/NFR/MLG or provide an approved FDR, along with hardcopy within 5 days of bid end/open date. Ensure office presence in the consignee state and provide an escalation matrix and toll-free service line.
What documents are required for NFR elevator service bid 2026
Submit certificates per bid terms, past-experience proofs (contract copies, client execution certificates), GST, PAN, financial statements, and OEM authorizations if applicable. Include EMD documents and technical bid compliance as specified in ATC/Corrigendum.
What are the eligibility criteria for NFR lift maintenance tender
Eligibility includes non-liability to liquidation, presence of an office in the consignee state, dedicated service contact, escalation matrix, and documented past experience with elevator maintenance contracts or equivalent services.
What is the contract variation clause for NFR elevator O&M tender
The buyer may increase/decrease contract quantity or duration up to 25% at the time of contract issue, with continued scope adjustments allowed during execution subject to bidder consent.
Which payment terms apply for NFR elevator service contract 2026
Payment terms specify EMD submission and acceptance as DD/FDR; no explicit ongoing payment schedule provided beyond bid terms. Ensure documentation aligns with bid terms and any supplier warranties or AMC requirements stated in procurement docs.
What is the required support structure for elevator O&M tender
Bidders must provide a dedicated toll-free service line, documented escalation matrix, and an on-ground service office in the consignee state to ensure rapid response and maintenance visits as per contract obligations.
Where to submit the bid documents for NFR lifts maintenance
Submit bid documents online per portal instructions and deliver hard copies of EMD and required certificates to the buyer within 5 days of bid end date or bid opening date, as per ATC.