Progress
Organization: Employees State Insurance Corporation (ESIC) — procure monthly ambulance services including Type C Basic Life Support Ambulance and Type D Advanced Life Support Ambulance, with Single Stretcher Regular Van for each category. Estimated value: ₹3,148,740; EMD: ₹62,975. The contract scope is monthly, all-inclusive service with no fixed location specified in the notice; bidders must demonstrate capability for ambulance provisioning, maintenance, and 24/7 support. A key differentiator is the combination of BLS and ALS ambulance formats under a single monthly service arrangement. Unique ATC notes require service-offer alignment with bidder capabilities.
Ambulance service: Monthly all-inclusive for Type C BLS and Type D ALS with Single Stretcher Regular Van
EMD: ₹62,975; DD payable at Hyderabad; scanned copy with bid, hard copy within 5 days
Turnover: ₹15 Lakhs average annual turnover over 2022-23 to 2024-25
Experience: ≥2 years ambulance provisioning to a 100-bed hospital
Delivery/support: Office of service provider must be located in consignee state; dedicated toll-free number; escalation matrix
Security: Performance security via DD acceptable; PBG allowed; post-award DD submission within 15 days
50% quantity/duration variation allowed at contract issue and up to 50% post-issue with consent
EMD and security deposit must be DDs in favour of ESIC; payable at Hyderabad
Bidder must maintain a dedicated service office in the consignee state and provide toll-free support
Payment security allowed via DD or PBG; advance terms not specified; post-award DD accepted for performance security; hard copies due within 15 days of award
Monthly all-inclusive ambulance service; no specific delivery dates stated; contract scope subject to 50% adjustment by buyer as per ATC
No explicit LD percentage stated; escalation and SLA-based remedies implied via service-support terms
Minimum average annual turnover ₹15 Lakhs in last 3 financial years
Ambulance service experience: ≥2 years with 100-bed hospital client
Dedicated state-wise service office and toll-free support line
Quantity
2
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
50% Lowest Priced Technically Qualified Bidders
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
15
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Monthly Ambulance Service (All Inclusive) - All inclusive service; Type C Basic Life Support Ambulance; Single Stretcher Regular Van; No preference , Monthly Ambulance Service (All Inclusive) - All inclusive service; Type D Advance Life Support Ambulance; Single Stretcher Regular Van; No preference
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
15
Pre-Bid Date
11-08-2026 12:00:00
Pre-Bid Venue
Conference Hall, Admin Block, 2nd Floor, ESIC Super Speciality Hospital, Sanathnagar, Hyderbad-500038.
Delivery Locations
1
Delivery Cities
Hyderabad
Delivery Pincodes
500038
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Madireddy Srinivasu | 500038,ESIC SS Hospital,Sanath nagar | Hyderabad | Telangana | 500038 | 1 | - | Enter number of ambulances for GPRS : 1 Number of Months during Contract Period for which service is required : 12 |
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
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Main Document
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Extended Deadline
17-Aug-2026, 6:30 am
Opening Date
17-Aug-2026, 7:00 am
GST registration certificate
PAN card
EMD submission proof (₹62,975 DD or online payment)
Past experience certificates (ambulance services to 100-bed hospital, minimum 2 years)
Financial statements / turnover proof (last 3 years)
Technical bid documents and bid-compliance certificates
OEM authorizations (if applicable)
Any ISI/ISO or other certifications (if claimed)
Key insights about TELANGANA tender market
Bidders must meet the eligibility: turnover ≥ ₹15 Lakhs average over 3 years, 2+ years ambulance experience with a 100-bed hospital, submit EMD ₹62,975 via DD/payable at Hyderabad, provide service-officer in consignee state, dedicated support numbers, and all requested bid documents (GST, PAN, OEM authorizations). Include technical compliance and past performance proofs.
Required documents include GST certificate, PAN, EMD proof (₹62,975 DD), turnover evidence for 3 years, ambulance service experience certificates for a 100-bed hospital (≥2 years), technical bid documents, OEM authorizations if applicable, and any relevant certifications (IS/ISO). Upload scanned copies with bid and deliver hard copies within 5 days.
The tender specifies Type C Basic Life Support and Type D Advanced Life Support ambulances with Single Stretcher Regular Van; no further numerical specs are provided in the notice. Bidders should demonstrate capability to provide both BLS and ALS configurations, along with 24/7 service support and maintenance readiness.
EMD is ₹62,975, payable by Demand Draft in favour of ESIC SAVINGS FUND ACCOUNT NO. 1, Hyderabad. A scanned DD copy must be uploaded with the bid; the hard copy must reach the buyer within 5 days of bid end/open date. Post-award, performance security may be provided via DD or PBG as per GeM terms.
Qualification requires average annual turnover ≥ ₹15 Lakhs over three years, ambulance service experience with a 100-bed hospital for ≥2 years, a state-based service office, and a dedicated toll-free support line; submission must include EMD and all identified documents per ATC.
Under the ATC, ESIC may increase or decrease contract quantity or duration up to 50 percent at contract issue and again post-issue, with bidder consent required for any scope increase beyond 50 percent; pricing and scope adjustments must be agreed in writing.
Bidders must provide a dedicated toll-free service line and an escalation matrix, plus an office in the consignee state. Service commitments include timely response, maintenance readiness for BLS and ALS ambulances, and documentation for post-award support as per GeM ATC.
The service provider must have an office in the consignee state; the tender requires regional presence for service and maintenance, with support contactability via toll-free lines and an escalation protocol suitable to ESIC’s regional needs.