Secretariat Tamil Nadu Co-operation Department A4 & Legal Size MFP Tender 2026 - IS 550/ISA & On-site Warranty
Bid Publish Date
31-Aug-2026, 6:59 pm
Bid End Date
10-Sep-2026, 7:00 pm
Location
Progress
Key Highlights
- • Tamil Nadu GST registration requirement for bidders
- • Option to adjust quantity by up to 25% during/after contract
- • Need for in-state service centers and 30-day setup if not existing
- • Dedicated toll-free service number and escalation matrix required
- • On-site warranty with potential extension; specify coverage period
- • Connectivity, duplexing, scanner, and paper handling capabilities emphasized
- • IS/IEC 24734 performance references; no fixed model numbers
- • Delivery/compliance terms tied to government procurement norms
Tender Overview
The Secretariat of the Tamil Nadu Co-operation Food And Consumer Protection Department in Chennai, Tamil Nadu invites bids for an A4 and Legal Size Multifunction Printer (MFP). The procurement covers a single or multiple MFP units with on-site warranty and optional extended warranty, aimed at meeting government printing, scanning, and copying needs. Key differentiators include a formal option clause permitting quantity changes up to 25% during and after contract award and mandatory Tamil Nadu GST registration for bidders. The tender emphasizes reliable service support and state-wide service center presence. This procurement targets agencies capable of supplying commercial-grade MFPs with IS/IEC-aligned performance and government procurement compliance.
Technical Specifications & Requirements
- Product category: A4 and Legal Size Multifunction Printer (MFP)
- Printing technology and type of printing: General product information with printing capabilities across monochrome and color as per ISO/IEC 24734
- Key features requested: Auto duplexing, scanning with document feeder, bypass tray, multiple paper trays, total main tray capacity at 75 GSM, scan-to functions, connectivity options
- Performance indicators: Minimum print speed per ISO/IEC 24734, A4 size (monochrome/colour), for laser/LED MFPs and inkjet MFPs
- Paper handling: Original document feeder type, feeder capacity, bypass tray capacity at 75 GSM
- Warranty: On-site warranty period and extended warranty; supplier must detail coverage terms
- Compliance indicators: No explicit model numbers; requires system compatibility and duty cycle reporting; service networks in Tamil Nadu
- Delivery and installation: Not specified; service center within 30 days if required; dedicated service contact and escalation matrix
Terms, Conditions & Eligibility
- GST requirement: Bidders must submit GST registration documents registered in Tamil Nadu
- Option clause: Purchaser may increase/decrease quantity up to 25%; extended delivery window follows a defined calculation
- Service centers: Functional Tamil Nadu service center required; installation evidence needed with bid; service support number mandatory
- Payment terms and penalties: Details to be provided; escalation matrix for service support
- Documentation: Include OEM authorization and technical compliance as applicable; ensure post-bid support
- Other terms: Carry-in or on-site warranty depending on goods; ensure dedicated toll-free support and escalation details
Key Specifications
-
A4 and Legal Size Multifunction Printer (MFP) procurement
-
Printing technology and performance data per ISO/IEC 24734
-
Auto duplexing, scanning with feeder, bypass tray, and 75 GSM paper handling
-
Total main paper tray capacity and BY pass tray capacity at 75 GSM
-
Scan-to functions and connectivity options
-
On-site and extended warranty details required
Terms & Conditions
-
25% quantity variation rights during/after contract
-
Tamil Nadu GST registration mandatory for bidders
-
Functional Tamil Nadu service center or establishment within 30 days
-
Dedicated toll-free service number and escalation matrix required
-
On-site warranty with optional extension; delivery/compliance terms
Important Clauses
Payment Terms
To be specified by buyer; ensure compliance with service and warranty milestones and supplier claims to be substantiated with service center readiness
Delivery Schedule
Delivery period as per option clause; additional time formula triggers minimum 30 days; last date of delivery order governs extension
Penalties/Liquidated Damages
Details not specified; bidders should seek LDs aligned with government procurement norms and contract terms
Bidder Eligibility
-
Must have Tamil Nadu GST registration
-
Proven experience supplying MFPs with scanning and duplexing features
-
Functional service center in Tamil Nadu or a plan to establish within 30 days of award
Tender Data
Bid Details
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
60 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
A4 and Legal Size Multifunction Printer (MFP) (Q2)
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Chennai
Delivery Pincodes
600009
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| S Dhivya | 600009,St George fort | Chennai | Tamil Nadu | 600009 | 1 | 15 | - |
Authority Records
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Documents 3
GeM-Bidding-9827598.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
Required Documents
GST registration certificate (Tamil Nadu)
PAN card of bidder
Experience certificates for similar MFP supply
Financial statements or turnover proof (as applicable)
EMD/Security deposit documentation (if required by buyer)
Technical bid documents and OEM authorization (if applicable)
Proof of service center in Tamil Nadu or plan to establish within 30 days
Escalation matrix and dedicated service contact details
Technical Specifications
1 Item
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| General Product Information | Description of Stores | A4 and Legal size Multifunction Machine Printer with core function as Print, Scan and Copy with Power Cord/Adapter and connecting USB cable |
| General Product Information | Printing Technology | Electrophotography/Xerography (Laser/LED) |
| General Product Information | Type of Printing | Colour Or higher |
| General Product Information | Availability of Fax | Yes, No |
| General Product Information | Operating System Compatibility | Microsoft Windows, Linux, Mac OS, Microsoft Windows Server |
| Printing Performance | Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Monochrome (Black) (in PPM) for Laser/LED MFPs | 30 to 34, 35 to 39, 40 to 44, 45 to 49, 50 to 54, 55 to 59, 60 to 64, 65 to 69, 70 to 74, 75 to 79 Or higher |
| Printing Performance | Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Monochrome (Black) (in IPM) for Inkjet MFPs | Not Applicable Or higher |
| Printing Performance | Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Colour (in PPM) for Laser/LED MFPs | 30 to 34, 35 to 39, 40 to 44, 45 to 49, 50 to 54, 55 to 59, 60 to 64, 65 to 69, 70 to 74, 75 to 79 Or higher |
| Printing Performance | Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Colour (in IPM) for Inkjet MFPs | Not Applicable Or higher |
| Duplexing & Copying Features | Auto Duplexing Printing/Coping (2-sided Feature) | Yes Or higher |
| Scanning Capabilities | Maximum Scan Area (Platen/ADF) | A4 and Legal Or higher |
| Scanning Capabilities | Scan To Functions | Folder, Email, Scan to Local Computer |
| Document and Paper Handling | Original Document Feeder Type (For Scanning and Copying) | Single-Pass Document Feeders (SPDF) Or higher |
| Document and Paper Handling | Feeder Capacity (Number of Sheets) (For Scanning and Copying) | 41 to 50, 51 to 100, 101 to 150, 151 to 200, 201 to 250, 251 to 300, 301 to 350, 351 to 400 Or higher |
| Document and Paper Handling | Number of Main Paper Tray | 1, 2, 3, 4 Or higher |
| Document and Paper Handling | Total Main Paper Tray Combined Capacity (Number) at 75 GSM | 201 to 300, 301 to 400, 401 to 500, 501 to 1000, 1001 to 2000, 2001 to 3000 Or higher |
| Document and Paper Handling | Bypass Tray Facility | Yes Or higher |
| Document and Paper Handling | Bypass Tray Capacity at 75 GSM | 50 to 99, 100 to 149, 150 to 199, 200 to 249, 250 to 299, 300 to 349, 350 to 399, 400 to 449, 450 to 499, 500 to 549 Or higher |
| Connectivity and Reliability | Connectivity | USB Port, Ethernet Port, Wi-Fi |
| Connectivity and Reliability | Duty Cycle (Number of Prints/Month) | 50,000 to 79,999, 80,000 to 99,999, 1,00,000 to 1,19,999, 1,20,000 to 1,49,999, 1,50,000 to 1,99,999, 2,00,000 to 2,49,999, 2,50,000 to 2,99,999, 3,00,000 to 3,49,999, 3,50,000 to 3,99,999, 4,00,000 to 4,49,999, 4,50,000 to 4,99,999 Or higher |
| Certification and Warranty | On Site Warranty (in Year) | 1 Or higher |
| Certification and Warranty | Extended Warranty (in Years) over and above standard warranty | 2, 3, 4 Or higher |
Frequently Asked Questions
Key insights about TAMIL NADU tender market
How to bid for the A4 MFP tender in Tamil Nadu procurement
Bidders must be Tamil Nadu GST registered and submit GST certificate, PAN, experience, financials, and OEM authorizations. Ensure service center readiness in Tamil Nadu or plan to establish within 30 days. Include ISO/IEC 24734 compliant performance claims and on-site warranty details.
What documents are required for Tamil Nadu printer tender submission
Submit GST registration in Tamil Nadu, PAN card, company profile, experience certificates for similar MFP supply, OEM authorization if applicable, financial statements, EMD if demanded, and technical bids detailing scanning, duplexing and paper handling capabilities.
What are the technical specifications for A4 MFP in this tender
Specifications expect A4 and Legal Size MFP with auto duplexing, scanner with feeder, bypass tray, and 75 GSM paper handling capacity across main trays. Include scan-to functions, connectivity options, and adherence to ISO/IEC 24734 performance metrics for both monochrome/color outputs.
When is the delivery period and how is it calculated
Delivery follows the option clause allowing up to 25% quantity change. If extended, the additional time equals (increased quantity ÷ original quantity) × original delivery days, with a minimum of 30 days; further extension possible up to the original delivery period.
What are the warranty requirements for the MFP procurement
Bidders must specify On Site Warranty period and any Extended Warranty terms. Provide service support contacts, and ensure a dedicated toll-free line and escalation matrix. Warranty should cover parts and labor for the stated period from installation.
What is required for service availability in Tamil Nadu
Bidder must have a functional Tamil Nadu service center or commit to establishing one within 30 days of award. Documentary evidence of the service center readiness must be provided before payment release.
What performance metrics are expected for the MFPs
Devices must show ISO/IEC 24734 compliant speeds for A4 size monochrome/color outputs (laser/LED and inkjet categories). Include minimum guaranteed print speeds and scan throughput, with clear reporting on duty cycle and connectivity compatibility.
What is the significance of the 25% option clause
The buyer may increase or decrease the order by up to 25% during or after contract. Delivery calculations apply the (increased quantity/original quantity) × original delivery period formula, ensuring procurement flexibility while maintaining contract rates.