GEM

Southern Railway Chennai Tamil Nadu Custom Services Tender 2025 for Office Support, Cleaning, Shifting & Water Supply ISO/IS Standards

Posted

18 Oct 2025, 02:04 pm

Deadline

08 Nov 2025, 03:00 pm

EMD

₹1,77,971

Value

₹88,98,533

Location

CHENNAI , TAMIL NADU

Progress

Issue18 Oct 2025, 02:04 pm
AwardPending
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Quantity

9

Bid Type

Two Packet Bid

Categories 16

LORRY BATH TOWEL TRANSPORTATION SERVICES FOOD AND BEVERAGE PRODUCTS SEPTIC TANK MACHINERY TOWEL CURTAINS WINDOW LAUNDRY WORK WATERING FACILITY CARTING WORK OFFICE FURNITURE OTHER EQUIPMENTS LABOUR

Tender Overview

Southern Railway (Indian Railways) in Chennai, Tamil Nadu invites bids for a suite of non-technical support services across CAO office complexes. The scope includes washing and steam pressing of towels, dry cleaning of window curtains, shifting and deployment of supervisors, and water supply/maintenance services. Estimated value is ₹88,98,533.40 with an EMD of ₹1,79,971. Locations include the CAO/ CN/MAS offices in Chennai, with flexibility for office relocation per ATC clauses. Unique elements cover staged QoS with on-site maintenance and mandatory adherence to labour laws and wage payments. The contract permits quantity/duration adjustments up to ±25% at award, subject to acceptance by bidders.

Technical Specifications & Requirements

  • Services span: washing of towels, steam pressing, packing in paper covers; dry cleaning of curtains; supervisor deployment; unskilled/skilled labour for shifting; supply of portable water (9000 litres) with transport; sewage sludge removal via tank-lorry (6000 L).
  • 15 hot/cold water dispensers to be provided and maintained; routine maintenance as directed by EIC.
  • Office address could shift; bidders must comply with GCC updates and ensure no damage to railway property.
  • Labour compliance: WCA, minimum wage payments, PPF/ESI contributions, bank payments for wages.
  • EMD terms and PBG/FDR options are specified.

Terms & Eligibility

  • EMD: ₹1,79,971; payment terms and security deposit via PBG or FDR permitted.
  • Quantity/duration adjustments allowed up to ±25%; post-award acceptance required.
  • Documentation: GST, PAN, experience certificates, financials, and technical compliance certificates.
  • Office addresses: Chennai Egmore and 532, COnstable Road, Ayanavaram.
  • contractor must follow labour laws, wage payments, and safe handling to avoid property damage.

Key Specifications

    • Service mix: washing of towels, steam pressing, packing in paper covers; dry cleaning of window curtains; supervision deployment; shifting labour (unskilled and skilled); supply of potable water (9000 litres) with tank-lorry crew
    • Water dispensers: 15 units in working condition; routine maintenance as directed by Engineer-In-Charge
    • Equipment and safety: responsible handling to prevent damage to railway property; adherence to GCC updates
    • Labour compliance: minimum wages, ESI, PPF contributions; bank payment of wages
    • Payment security: EMD ₹1,79,971; PBG or fixed deposit receipt acceptable; FDR must be endorsed and delivered within 15 days of award
    • Delivery/office locations: CAO office Chennai Egmore and Dy.CE/CN/MAS office at 532 ConnStable Road, Ayanavaram; office relocation allowed per ATC

Terms & Conditions

  • EMD ₹1,79,971; PBG or FDR permitted; FDR delivery within 15 days of award

  • Contract quantity/duration can change ±25% at award and after; bidders must accept revised terms

  • Labour law compliance including minimum wages, ESI, PPF; wages paid through bank

Important Clauses

Payment Terms

On-account payments based on detailed activity and measurement sheets; actual bill for items executed; wage payments via bank per prevailing law

Delivery Schedule

Dispenser maintenance and service activities to be performed as directed by Engineer-In-Charge; office locations may shift

Penalties/Liquidated Damages

Penalties apply for non-compliance with labour laws, safety, or property damage; not explicitly quantified in provided data

Bidder Eligibility

  • Not under liquidation, court receivership, or similar proceedings

  • Demonstrated experience in similar facilities support/services

  • Ability to provide the required EMD and comply with bank payment of wages

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Required Documents

1

GST registration certificate

2

Permanent account number (PAN) card

3

Experience certificates for similar services

4

Financial statements (latest audited or statutory)

5

EMD submission document (online or DD as applicable)

6

Technical bid document

7

OEM authorizations (if required for specific services)

8

Certificates of compliance (WCA, Labour laws) and IS/ISO standards referenced

Frequently Asked Questions

How to bid for Southern Railway Chennai services tender 2025?

Bidders must submit GST, PAN, experience certificates, financial statements, EMD ₹1,79,971, and technical documentation. Ensure compliance with WCA and minimum wage laws, provide PBG or FDR as security, and accept ±25% quantity/duration adjustments post-award.

What documents are required for this Chennai railway bid 2025?

Prepare GST certificate, PAN card, experience certificates for similar work, financial statements, EMD submission, technical bid, and any OEM authorizations if needed; ensure compliance certificates for labour laws and safety standards.

What are the delivery expectations for water dispensers in Chennai railway project?

Provide 15 hot/cold water dispensers in working condition; conduct timely maintenance as directed by Engineer-In-Charge; ensure uninterrupted supply during contract period and coordinate with CAO/DyCE/CN/MAS offices in Chennai.

What are the payment terms and security for this tender in Tamil Nadu?

EMD ₹1,79,971; payment can be via PBG or fixed deposit receipt; FDR delivery within 15 days of award; on-account payments based on measurement sheets and actual completed work; wages paid through bank per prevailing laws.

What labour compliance is required for Southern Railway service contracts in 2025?

Contractor must adhere to WCA and minimum wage acts; ensure PPF and ESI contributions; wages paid through bank; ensure no railway property damage by contractor staff.

How can quantity adjustments affect the winning bidder for this tender?

The buyer can vary contract quantity or duration up to ±25% at issuance and post-award; bidders must accept revised quantities or durations; this clause governs post-award flexibility.

What are the key locations for service delivery in this Chennai tender?

Primary offices are the Office of the Chief Administrative Officer at Chennai Egmore and the Office of the Dy.CE/CN/MAS at 532 ConnStable Road, Near New Railway Hospital, Ayanavaram; office relocation is possible per ATC.

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