Tender Notice for Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; other,Annual Maintena in SAWAI MADHOPUR, RAJASTHAN

The eligibility requirements for this tender include being a registered entity, having a minimum average annual turnover of ₹2 Lakhs over the last three years, and possessing at least 3 years of relevant experience in providing similar services. Micro and Small Enterprises (MSEs) as well as Startups can request exemptions from the experience and turnover criteria, as long as they meet the requisite quality and technical specifications.

Bidders must submit several essential certificates including:

• OEM Authorization Certificate
• Experience documentation
• Certificate demonstrating the bidder's annual turnover for the past three years
• Any additional documents that are required as specified in the bid documents.

The registration process involves creating a seller profile on the GEM portal and submitting all requisite documents as outlined in the tender. Ensure that all required qualifications and certifications are in place during the registration.

Bidders must ensure that all documents are submitted in PDF format unless otherwise noted in the tender specifications. Specific formats may be mandated for financial breakdowns.

Key technical specifications include:

• Maintenance schedules for quarterly preventive services.
• Capability to address software updates and basic maintenance of operating systems and office suites.
• Onsite service engineer provision for all maintenance activities.

Bidders are expected to meet local and national quality standards ensuring that all services provided will maintain the integrity and operational capacities of all desktop systems and related peripherals.

All bidders must comply with the general tender guidelines along with specific provisions related to the Make in India policy, which emphasizes the use of locally produced goods and services.

No Earnest Money Deposit (EMD) is required for this tender, which means that bidders can submit their proposals without the need for a monetary deposit.

No performance security is mandated for this tender, simplifying engagement for bidders as they do not have to secure their bids with additional financial obligations.

Payment details, including terms, are specified within the main tender document and must be adhered to as per the outlined provisions.

The price evaluation will be done using a total value-wise approach, meaning that the overall cost and proposed service efficacy will be significant factors in deciding the winning bid.

Submissions should be made electronically via the Gem platform. All required documentation must be uploaded in accordance with the guidelines provided in the tender details.

Bidders should consult the main tender document for detailed timelines regarding submission deadlines, evaluation periods, and bid opening times.

The evaluation and selection process is a structured total value-wise evaluation that examines technical capabilities, financial stability, and thorough compliance with the tender requirements.

Results will be communicated through the designated notification methods outlined in the bid document. Interested parties should be vigilant in monitoring for updates.

Micro and Small Enterprises (MSEs) will be afforded preferential treatment under the public procurement guidelines, allowing for exemptions from certain experience and turnover requirements while encouraging competitive participation.

Startups can benefit from exemptions regarding turnover and experience criteria, similar to MSEs, contingent upon demonstrating adherence to the requisite technical and quality standards.