Bid Publish Date
14-Oct-2026, 6:45 pm
Bid End Date
26-Oct-2026, 11:00 am
EMD
₹40,000
Value
₹19,00,000
Location
Progress
Organization: BCG Vaccine Laboratory under the Directorate General Of Health Services, Chennai, Tamil Nadu 600001. Procurement: Operation and Maintenance of Water Supply Systems – Complete System. Estimated value: ₹1,900,000 with EMD ₹40,000. Location: Chennai, Tamil Nadu. Context: Bid aims to engage a service provider for end-to-end water supply system operations, including maintenance and ongoing support. Unique aspects include mandatory site presence in Chennai and documented government/PSU experience. Distinctive requirements emphasize dedicated service support and escalation procedures, plus formal bid security options via DD or PBG.
Product/Service: Operation & Maintenance of Water Supply Systems – Complete System
Estimated value: ₹1,900,000
EMD: ₹40,000
Delivery/Acceptance: Quarterly payment terms post-bills and site status certification
Experience: Govt/PSU/public sector clients; on-site Chennai office mandatory
Documentation: GST, PAN, financials, bid security declarations, escalation matrix
Payment terms: 3-month quarterly cycle from receipt of complete bills
EMD ₹40,000 or eligible DD; specify payable to Government officer and submit hard copy within 5 days
Quarterly payments on receipt of complete bills with site status and attendance certificates
Chennai-based service office required; prior govt/PSU experience mandatory
Payments released quarterly from receipt of complete bills, with site status report, attendance certified by BCGVL signatory; wage obligations borne by service provider
On-site Chennai service office required; agreement to be executed on Rs 100 stamp paper; DD/PGP submission timelines outlined in ATC
Not explicitly stated; bidders should verify LD/penalty terms in ATC and contract to ensure timely service and compliance
Experience certificate for supply of similar water system maintenance to Govt/PSU or renowned private organizations
Chennai-based service office with demonstrable on-site operation capability
GST registration and PAN card; financial standing proof; no liquidation/bankruptcy status
Dedicated toll-free service line and formal escalation matrix
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
50% Lowest Priced Technically Qualified Bidders
Tech Clarification Time
3 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Min. Avg. Annual Turnover
8
Experience Required
5 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Operation And Maintenance Of Water Supply Systems - Complete System
Advisory Bank
Bank Of Baroda
ePBG Percentage
3%
ePBG Duration (Months)
14
Delivery Locations
1
Delivery Cities
Chennai
Delivery Pincodes
600032
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Latha T | 600032,No.110, 33 Feet Road, Mount Road, Guindy, Chennai | Chennai | Tamil Nadu | 600032 | 1 | - | Number of months for which Operations & Maintenance service is required during contract period : 12 |
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Main Document
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for Govt/PSU/private sector supply
Financial statements / solvency certificate
EMD submission document (DD or online receipt) or MSME/NSIC exemption certificate if applicable
Technical bid documents and/or service compliance certificates
OEM authorizations (if applicable) and service/service-support commitments
Escalation matrix and dedicated toll-free service contact details
Office address proof demonstrating Chennai presence
Submission of Bid Security Declaration form (as per ATC)
Key insights about TAMIL NADU tender market
Bidders must submit GST, PAN, financials, and experience certificates proving Govt/PSU work; provide DD or MSME exemption for EMD ₹40,000; ensure Chennai office presence and dedicated toll-free service details; quarterly payment terms apply after complete bills and site reports.
Required documents include GST registration, PAN, experience certificates of Govt/PSU projects, financial statements, EMD submission (DD or online), technical bid documents, OEM authorizations if applicable, and a bid security declaration for EMD exemption claims; ensure Chennai address proof.
Payments are released on a quarterly basis from receipt of complete bills, including site status reports and attendance sheets certified by BCGVL signatory; the service provider bears wages of their staff per applicable government orders.
Eligibility requires proven Govt/PSU/private sector water system experience, on-site Chennai office, GST and PAN, and no liquidation or bankruptcy; bidders must provide a service escalation matrix and toll-free support contact details.
EMD is ₹40,000; bidders may submit via Account Payee Demand Draft payable to PAY AND CCOUNTS OFFICER, MINISTRY OF HEALTH AND FAMILY WELFARE, CHENNAI, with scanned copy uploaded and hard copy delivered within 5 days.
Yes. The successful bidder must submit an agreement on Rs 100 stamp paper and provide escalation matrix; post-award DD submission timelines require delivery of hard copies within specified days.
If registered under MSME/NSIC, attach an exemption certificate; otherwise, provide EMD via DD or other accepted methods; ensure all documents are scanned and uploaded with the bid.
Bidder must provide dedicated toll-free service support and an escalation matrix; after award, service terms include ongoing maintenance, site reporting, and certified attendance records; ensure Chennai office is operational for on-site support.