National Security Guard Lift Maintenance Tender West Delhi 1062657 NSG O&M Elevators 2026

Tender Overview

National Security Guard (NSG) invites bids for the Operation and Maintenance Of Lifts (Elevators) – Complete System in West Delhi, Delhi 110008. Estimated value: ₹1,062,657 with an EMD of ₹21,253. Scope covers ongoing service and maintenance of elevator systems, requiring vendor presence within the consignee state and OEM authorization where applicable. Unique terms include a 50% quantity/effort variation window, and mandatory service-support infrastructure. The tender emphasizes non-obsolescence with a minimum market life of 7 years for offered components and requires dedicated service offices and toll-free support. This procurement targets qualified service providers capable of sustaining high-availability vertical transport for security facilities.

Technical Specifications & Requirements

• Product/Service: Complete operation and maintenance of lifts/elevators (O&M) for NSG facilities in West Delhi.
• Location/Scope: West Delhi, Delhi 110008; on-site maintenance, potential field service and emergency call-out.
• Key Conditions: 50% up/down variation in contract quantity or duration at contract issue and pre-issue; OEM authorization required for distributors; dedicated local service office in the consignee state; toll-free support number; escalation matrix for service issues.
• Documentation: Upload required certificates and past-experience proofs; EMD via RFD/FD acceptable to PAO NSG MHA NEW DELHI; ensure OEM/authorized entity details.
• Experience/Past Projects: Acceptable proofs include contract copies with invoices, client execution certificates, or equivalent third-party notes; emphasis on ongoing service capability.
• Compliance: Not specified technical specs, but emphasis on availability and post-sale support; ensure non-obsolescence and minimum 7 years residual life for offered components.

Terms, Conditions & Eligibility

• EMD: ₹21,253; can be submitted as fixed deposit receipt pledged to A/C PAO NSG MHA NEW DELHI.
• Delivery/Service: O&M across NSG lift systems; response and service continuity with escalation matrix; office of service provider within the state of consignee.
• Manufacturer Authorization: If bidding through authorized distributor, provide OEM authorization with contact details.
• Documentation: Upload all required certificates; past experience proof as described; ensure GST/PAN and financials as applicable.
• Payment/Contract Variations: 50% scope/quantity variation allowed; lumpsum service contract may include up to 50% value change with consent.
• Penalties/Warranty: Not explicitly specified; ensure compliance and timely service support to avoid breach.