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Indian Bank UPS 10 KVA with Battery IS 16242 Part 1 Tender Raipur Chhattisgarh 2026

Bid Publish Date

23-Sep-2026, 8:27 pm

Bid End Date

14-Oct-2026, 8:00 pm

EMD

₹1,30,000

Progress

Issue23-Sep-2026, 8:27 pm
Corrigendum28-Sep-2026
AwardPending

Tender Overview

Organization: Indian Bank. Procurement: Online UPS (10 KVA) with Battery conforming to IS 16242 Part 1. Location: Raipur, Chhattisgarh (492001). Estimated value and exact quantity are not disclosed; EMD is ₹130,000. Tender includes option to increase/decrease quantity up to 25% of bid quantity and extend delivery proportional to quantity, with a minimum extension of 30 days. The contract contemplates installation and post-installation support terms and requires a robust service framework. This procurement emphasizes standardized backup power equipment meeting national electrical standards and serviceability across consignees.

Technical Specifications & Requirements

  • Product: Online UPS 10 KVA with Battery; conforming to IS 16242 (Part 1).
  • Standards/Certification: IS 16242 Part 1; OEM warranty certificates to be submitted at delivery.
  • Delivery & Installation: Installation, commissioning, and training included; service centers must be functional in the state of the consignee or established within 30 days of award.
  • Warranty & Support: 3 years warranty from final acceptance/commissioning; dedicated service personnel and a resolved SLA for on-site support during warranty.
  • Service Infrastructure: Dedicated toll-free support, escalation matrix, and presence of a maintenance/after-sales team in India.
  • Security & Compliance: OEM must provide installation/training and maintenance with documented service evidence; regional service centers near consignees must be uploaded.

Terms, Conditions & Eligibility

  • EMD: ₹130,000.
  • Quantity Flexibility: Up to 25% quantity variation during contract or extended period at contracted rates.
  • Delivery Timeline: Delivery period linked to last date of original delivery order; extended period follows the option clause with minimum 30 days.
  • Service & Support: Functioning service center in the state; dedicated toll-free number and escalation matrix.
  • Warranty: 3-year OEM warranty; deployment of adequate service personnel and timely rectification during warranty; service centers listed for consignee locations.
  • Documentation: OEM warranty certificates at delivery; installation/commissioning records and service SLAs to be maintained.

Key Specifications

    • Product: Online UPS 10 KVA with Battery
    • Standard: IS 16242 Part 1
    • Warranty: 3 years from final acceptance/installation
    • Delivery/Installation: On-site commissioning, training; service centers within same state or established within 30 days
    • Support: Dedicated toll-free service number; escalation matrix; regional service presence in India
    • EMD: ₹130,000
    • Quantity: Option to vary up to 25% during contract; delivery time adjusted proportionally

Terms & Conditions

  • EMD of ₹130000 required with bid submission

  • Delivery period adjustable by up to 25% quantity variation

  • OEM warranty certificates to be provided at delivery

Important Clauses

Payment Terms

EMD lodged as specified; payment terms aligned to delivery milestones per contract; no explicit percentages stated in data provided

Delivery Schedule

Delivery starts after original delivery order; extended delivery time calculated as (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days

Penalties/Liquidated Damages

Not explicitly stated in provided terms; penalties typically apply per SLA in bid; ensure SLA clause is referenced in final contract

Bidder Eligibility

  • Must have functional UPS service center presence in the State of the consignee or establish one within 30 days of award

  • Demonstrate capability for installation, commissioning, and training of 10 KVA UPS systems

  • Submit OEM authorization and three-year warranty support capability within India

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Tender Data

Bid Details

Quantity

17

Category

Online UPS (?10 KVA) With Battery Conforming To IS 16242 (Part 1)

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Purchase Preference

Yes

MII Preference Band

L1+20%

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

16

OEM Avg. Turnover

16

Past Performance

80 %

Warranty Period

3 years

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Online UPS (?10 KVA) With Battery Conforming To IS 16242 (Part 1) (Q2)

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

39

Payment Timelines

Payments shall be made to the Seller within 45 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Pre-Bid & Qualification

Pre-Bid Date

25-09-2026 09:00:00

Pre-Bid Venue

INDIAN BANK ZONAL OFFICE RAIPUR, 18/1421, NEAR RAYMOND SHOWROOM, NEW SHANTI NAGAR, SHANKAR NAGAR,RAIPUR,CHHATTISGARH - 492007 CONTACT PERSON - CHANDRAVANU SAHOO (ITD OFFICER) MOBILE NO-9438670244

Delivery Details

Max Delivery Days

30

Delivery Locations

1

Delivery Cities

BACHHAWAT COMPLEX

Delivery Pincodes

492007

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Chandravanu Sahoo492007,BACHHAWAT COMPLEX, 18/1421 NEW SHANTI NAGAR, NEAR DISHA COLLEGE PO - SHANKER NAGARBACHHAWAT COMPLEX-4920071030-

Authority Records

MINISTRY OF FINANCEFINANCIAL SERVICES DEPARTMENT

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Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 4

GeM-Bidding-9920636.pdf

Main Document

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

Indian Bank

Office Name

Corporateoffice

Grievance Contact

[email protected]

Corrigendum Updates

1 Update
#1

Update

28-Sep-2026

Categories 4

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates (similar UPS supply/installations)

4

Financial statements (last 3 years)

5

EMD payment proof (₹130,000)

6

Technical bid submissions

7

OEM authorizations / warranty certificates

8

Service center details and escalation matrix

9

Installation/Commissioning schedule and SLAs

10

Post-sales support documentation

Frequently Asked Questions

Key insights about CHHATTISGARH tender market

How to bid for the UPS tender in Raipur with IS 16242 compliance

To bid this UPS tender in Raipur, submit ₹130,000 EMD, provide OEM authorization, GST/PAN, and three years of financials. Ensure IS 16242 Part 1 compliance, install/commission training, and confirm service centers in Chhattisgarh or establish within 30 days of award. Include warranty documentation.

What documents are required for Indian Bank UPS procurement Raipur

Submit GST certificate, PAN, experience certificates for similar UPS projects, financial statements, EMD receipt, OEM warranty certificates, service center details, installation/commissioning plan, and technical bid. Provide escalation matrix and toll-free support contact as part of after-sales commitments.

What is the warranty period for the 10 KVA UPS bid in Raipur

The warranty is 3 years from final acceptance or after installation/completion and testing. OEM warranty certificates must accompany delivery; ensure service team availability for the entire warranty period with defined SLAs and on-site support capabilities.

What are the delivery and quantity terms for this UPS tender

Contract allows ±25% quantity variation from bid quantity during placement and currency, at contracted rates. Delivery timing aligns with the last date of the original order, with extended time calculated by the prescribed formula and a minimum extension of 30 days.

What standards must the UPS product meet for this bid

The UPS must conform to IS 16242 Part 1 for online UPS systems. Ensure installation, testing, and OEM warranty compliance, with ISI or equivalent certifications documented where applicable as part of pre-acceptance checks.

How is after-sales service structured for this Raipur tender

Bidders must provide a dedicated toll-free service number and an escalation matrix. A functional service center in the state or a plan to establish one within 30 days is required, with timely technician deployment and SLA-compliant maintenance during the warranty period.

When will payments be processed after delivering the UPS

Payment terms align with contract milestones; though specific percentages are not stated here, suppliers should expect payment on delivery/completion milestones, contingent on submission of OEM warranty certificates and service readiness documentation, including installation completion verification.

What qualifies as prior experience for this UPS supply contract

Bidders must demonstrate prior experience in supplying/installying 10 KVA UPS systems with battery backup, including commissioning and training. Provide project references, installation records, and customer testimonials to verify capability and regional service coverage in India.