Mines And Geology Department Jharkhand Transmitted And Reflected Light Microscope With Software Attached Camera Tender 2025

Tender Overview

The Mines and Geology Department Jharkhand invites bids for a Transmitted and Reflected Light Microscope with Software Attached Camera. The procurement is a supply-only contract with an EMD of ₹24,000. The scope requires a functional service center within the state (if carry-in warranty applies) and a dedicated toll-free service line. The option clause allows up to 25% quantity variation during and after contract execution, with delivery timelines anchored to the original period. The bidder must align with on-site/installation considerations and vendor responsibilities for warranty support. This tender targets suppliers capable of compliant, timely delivery and post-sale service in Jharkhand. Unique aspects include mandatory service infrastructure within the state and a defined escalation matrix for support, ensuring prompt fault resolution.

Technical Specifications & Requirements

• Product name/category: Transmitted and Reflected Light Microscope with Software Attached Camera
• Scope of supply: Only supply of goods (no installation assumed unless specified)
• Warranty framework: OEM warranty certificates required at delivery; guaranteed rectification during warranty; deployment of adequate service engineers per SLA
• Service & support requirements:
  • Functional Service Centre in the State of each consignee location (if carry-in warranty)
  • If not present at bidding, establish within 30 days of contract award
  • Dedicated toll-free service number and Escalation Matrix for service
• Delivery considerations: Delivery terms aligned to original delivery period; option clause governs additional time calculations; minimum 30 days threshold if extended
• Documentation: OEM authorization and post-sale service capabilities documented

Terms, Conditions & Eligibility

• EMD: ₹24,000 (electronic or demand draft per tender terms)
• Scope: Goods-only supply; no turnkey installation implied unless stated
• Warranty: OEM warranty; on-site/installation support with trained engineers; service group in INDIA for maintenance
• Service commitments: Timely servicing and defect rectification within SLA; escalation matrix provided
• Delivery timeline: Based on original delivery period; extension governed by option clause; minimum 30 days
• Payment terms: Not specified in available terms; ensure compliance with standard government procurement payment practices
• Documentation: GST, PAN, experience certificates, financials, EMD receipt, OEM authorizations, and technical bid documents as applicable