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GEM

Invitation to Bid - Software Support Services 2.0 - SAP; CRM software, Document Management Service software, Office sui in AHMEDABAD, GUJARAT

Bid Publish Date

25-Apr-2025, 5:59 pm

Bid End Date

19-May-2025, 10:00 am

EMD

₹7,00,000

Latest Corrigendum Available

Progress

Issue25-Apr-2025, 5:59 pm
Technical19-05-2025 09:56:32
Financial
Award12-Aug-2025, 1:00 am
Explore all 4 tabs to view complete tender details

Quantity

1095

Bid Type

Two Packet Bid

Categories 9

Indian Institute Of Management (iim) has released a public tender for Software Support Services 2. 0 - SAP; CRM software, Document Management Service software, Office suite software, Database Management Software, Application Software; Proactive Services, Planning Services, Implementation Services, Maintenance Services, . . in AHMEDABAD, GUJARAT. Quantity: 1095. Submission Deadline: 19-05-2025 10: 00: 00. Download documents and apply online.

Documents 6

GeM-Bidding-7775739.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

Additional Doc 1 (Requested in ATC)

5

Additional Doc 2 (Requested in ATC)

6

Additional Doc 3 (Requested in ATC)

7

Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

8

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

2 Updates
#1

Update

14-May-2025

Extended Deadline

19-May-2025, 10:00 am

Opening Date

19-May-2025, 10:30 am

#2

Update

05-May-2025

Technical Results

S.No Seller Date Status
1AEONX DIGITAL SOLUTIONS PRIVATE LIMITED   Under PMA19-05-2025 09:56:32Qualified
2GEMINI CONSULTING & SERVICES INDIA PRIVATE LIMITED   Under PMA18-05-2025 18:10:32Qualified
3NOVEL VERITAS PRIVATE LIMITED   Under PMA17-05-2025 15:45:15Disqualified
4PROTIVITI INDIA MEMBER PRIVATE LIMITED   Under PMA19-05-2025 09:44:02Qualified
5QUANTA SYSTEMS TECHNOLOGIES LLP   Under PMA16-05-2025 22:39:05Disqualified
6SQUIRREL SOFTECH SERVICES PRIVATE LIMITED   Under PMA17-05-2025 19:58:31Disqualified

Financial Results

Rank Seller Price Item
H1AEONX DIGITAL SOLUTIONS PRIVATE LIMITED( MSE Social Category:General )    Under PMA₹4,11,05,750Item Categories : Software Support Services 2.0 - SAP; CRM software, Document Management Service software, Office sui
H2GEMINI CONSULTING & SERVICES INDIA PRIVATE LIMITED( MSE Social Category:General )    Under PMA₹9,48,72,010Item Categories : Software Support Services 2.0 - SAP; CRM software, Document Management Service software, Office sui
H3PROTIVITI INDIA MEMBER PRIVATE LIMITED   Under PMA₹13,67,03,090Item Categories : Software Support Services 2.0 - SAP; CRM software, Document Management Service software, Office sui

Contract / Result Documents 1

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Frequently Asked Questions

Key insights about GUJARAT tender market

What are the eligibility requirements for Software Support Services 2.0 tender?

The eligibility requirements include being a registered entity with demonstrable experience in providing support for software applications like SAP and CRM systems. Bidders must also present evidence of their financial capacity through audited statements, ensuring they can manage the project effectively.

Are there specific certificates required to qualify for the tender submissions?

Yes, bidders must possess certifications that validate their expertise in implementing and supporting SAP, CRM, and other relevant software systems. These certifications must be provided as part of the technical proposal to affirm compliance with the project's technical specifications.

What is the registration process for bidders interested in this tender?

Bidders interested in this tender must register on the official tendering platform as a qualified entity, creating a profile that includes their legal documents and areas of expertise. A complete profile ensures that submissions are compliant with the eligibility criteria outlined in the tender documentation.

What are the Earnest Money Deposit (EMD) details required for the tender?

Bidders are required to submit an Earnest Money Deposit (EMD) when responding to the tender. The specific amount and payment instructions will be detailed in the tender documentation. EMD demonstrates the bidder’s commitment to follow through with their submission and will be refunded upon completion of the procurement process.

What benefits do MSEs and Startups have regarding this tender?

Micro, Small, and Medium Enterprises (MSEs) and startups are afforded special benefits in this tender process. This includes the possibility of reduced submission requirements, preferential evaluation criteria, and incentives under the Make in India initiative aimed at boosting local industry participation. This encourages innovation and supports economic growth in the sector.