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Tender Notice for Annual Maintenance Service - Photocopier Machine - Photocopier Machines (Monochrome , Laser , Comp in SRINAGAR, JAMMU & KASHMIR

Bid Publish Date

06-Nov-2024, 11:41 am

Bid End Date

31-Jan-2025, 9:00 am

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Progress

Issue06-Nov-2024, 11:41 am
Corrigendum22-Jan-2025
AwardPending

Office Of The Genaral Manager Govt Ranbir Press has released a public tender for Annual Maintenance Service - Photocopier Machine - Photocopier Machines (Monochrome, Laser, Composite Cartridge, high range); Kodak; OEM Authorised Service Provider in SRINAGAR, JAMMU & KASHMIR. Quantity: 1. Submission Deadline: 31-01-2025 09: 00: 00. Download documents and apply online.

Tender Data

Bid Details

Quantity

1

Bid Validity

30 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Requirements

Min. Avg. Annual Turnover

5

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service - Photocopier Machine - Photocopier Machines (Monochrome , Laser , Composite Cartridge, high range); Kodak; OEM Authorised Service Provider

Authority Records

PRINTING AND STATIONERY DEPARTMENT

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Documents 4

GeM-Bidding-7105021.pdf

Main Document

Asset Details and its Distribution across the consignee /user locations:1730873105.pdf

Referenced Document

Consignee Wise Service Engineers/Help-Desk Personal details:1730873153.pdf

Referenced Document

attached categories, trials are allowed as per approved procurement policy of the buyer nodal Ministries)

Referenced Document

Corrigendum Updates

3 Updates
#1

Update

22-Jan-2025

Extended Deadline

31-Jan-2025, 3:30 am

Opening Date

31-Jan-2025, 4:00 am

#2

Update

10-Jan-2025

Extended Deadline

16-Jan-2025, 2:30 pm

Opening Date

16-Jan-2025, 3:00 pm

#3

Update

02-Jan-2025

Extended Deadline

13-Jan-2025, 2:30 pm

Opening Date

13-Jan-2025, 3:00 pm

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate

5

OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria

6

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

What are the eligibility requirements for participation in the tender?

The eligibility requirements include being a registered entity, having at least 3 years of past experience in similar service contracts, and a minimum average annual turnover of 5 Lakhs in the last three years. Additionally, required documentation such as experience certificates and OEM authorization must be provided.

What certificates are required for bidding?

Bidders must submit specific certificates including the OEM Authorization Certificate. They should also provide documentation reflecting experience criteria and any supporting paperwork if exempting from experience or turnover requirements.

How can bidders register for this tender?

Bidders must follow standard registration procedures on the designated procurement platform. Ensure all required documents are uploaded along with your bidding proposal to complete the registration process effectively.

What document formats are accepted for submission?

Bidders must adhere to specific document formats as mentioned in the tender guidelines. Generally accepted formats include PDF and any other formats specified explicitly within the tender documents.

What are the technical specifications for the service?

Bidders must comply with the specified technical specifications which include being an OEM Authorized Service Provider for the brands listed in the tender, and having the capability to provide necessary spare parts and consumables.

What quality standards must the service comply with?

The service is expected to meet the quality standards set forth by the OEM and conform to the guidelines outlined in the tender documents. This includes adherence to maintenance schedules and operational efficiency.

What are the compliance requirements for bidders?

Bidders must demonstrate compliance with the requirements laid out in the tender documentation. This includes submission of necessary certifications, proof of past experience, and adherence to technical specifications.

What are the testing criteria for the service?

The testing criteria will involve assessments of service performance based on the operational uptime and timely maintenance of the photocopier machines as outlined in the service level agreements.

What details should be included for the Earnest Money Deposit (EMD)?

The EMD details along with the amount required are specified in the tender documents. Bidders must ensure that the deposit is valid and submitted as part of the proposal to qualify.

What are the performance security requirements for successful bidders?

Successful bidders are typically required to submit a performance security which acts as a guarantee for the fulfillment of the contract terms. Specific amounts and conditions can be found in the tender documentation.

What are the payment terms outlined in the tender?

Payment terms detail how and when payments will be made upon service delivery. Bidders should refer to the tender documents for precise terms related to invoicing and payment timelines.

How will the price be evaluated during the process?

The price evaluation consideration involves assessing the total value of bids while taking into account the technical and operational compliance as part of the overall assessment of proposals.

What submission methods are accepted for this tender?

Bid submissions are typically acceptable through electronic platforms as specified in the tender guidelines. Ensure to follow all instructions precisely to avoid disqualification.

What is the timeline for document submission?

The key timelines and deadlines for document submission are clearly stated in the tender documents. Bidders must stay informed on these dates to ensure a timely submission.

How will selected bidders be notified about the results?

Notification of results will be conducted according to standard procurement practices. Successful bidders will receive formal communication through the designated procurement platform.

What benefits are available for MSEs in this tender?

There are specific benefits for Micro, Small, and Medium Enterprises (MSEs) as provisions for exemptions in eligibility criteria may be available. Interested bidders should consider these options for support.

What provisions are there for start-ups in this tender?

Start-ups can access various provisions outlined in the tender documentation which may assist in easing bid requirements. Review the guidelines closely to understand applicable advantages.

How does this tender comply with 'Make in India' policies?

This tender encourages compliance with 'Make in India' policies by promoting local participation and ensuring that local content is prioritized within the procurement process. Bidders are encouraged to align their proposals accordingly.